Sep 27th |
product-update

Product Update: 27 September 2010

We have been keeping ourselves busy working on our social media monitoring tool since our last product update. Here is a summary of the recent additions to the application. (more…)

Sep 22nd |
query

Social Media Monitoring: how to build a good query

Social Media Monitoring is bit like finding a needle in a haystack, or lots of needles but in a big haystack. For most brands there are dozens or hundreds of interesting mentions every day, but the problem is that they are hidden among thousands of less interesting or completely irrelevant mentions. (more…)