Current Opportunities

As we continue to rapidly expand our US team, we are hiring a Junior Account Manager (which we call Client Services Executives) to help service our Pro Account clients, and support our senior Client Services team, in delivering an industry-leading level of service to our Enterprise client base.

In this role, you will:

  • Become an expert in configuring and using the Brandwatch tool

  • Onboard and service a diverse book of clients

  • Provide phone and email support to help clients solve problems, and get the best results from Brandwatch

  • Communicate product and service updates to our client base

  • Assist Account Directors in day to day duties

  • Update CRM and Billing system records for client accounts and opportunities

You will have:

  • 6 months working/interning within a client-facing role

  • Experience in a fast-paced working environment

  • Ability to read, write, and speak Spanish

  • A working knowledge of LatAm culture

  • An ability to learn quickly that would make an android envious

  • The ability to multi-task and troubleshoot under pressure

  • Ability to be astute, strategic, intelligent, and insightful

  • Excellent account management and relationship building skills

  • Exposure to, and understanding of, social media monitoring tools

  • Tech savviness and experience of using social media/networks

  • A proactive approach to your work schedule

  • Ability to work autonomously

  • Attention to detail

Icing on the cake:

  • Experience working with or for a social media monitoring provider

  • Demonstrable knowledge of marketing principles and best practices

  • Familiarity with Boolean logic

  • Experience working with CRM and/or ticketing systems, such as Salesforce, Zendesk, Zuora, and JIRA

  • Background in digital marketing or at a SaaS vendor

Success will be measured on:

  • Retention of your shared base clients’ revenue

  • Your clients’ satisfaction levels

To all recruitment agencies: Brandwatch does accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes. 

apply

Since 2005 Brandwatch has been developing one of the world’s leading social media monitoring applications. We work / partner with customers from all across the globe, ranging from Fortune 500 companies to SMEs. Brandwatch helps make sense of social data so that businesses can act on it.

As we continue our fast expansion, we are hiring onto our Enterprise Sales team. The Enterprise sales rep is responsible for selling into Fortune 1000 companies and each sales person is focused on vertical(s) to develop an understanding of how social works best for their clients.

The Enterprise Sales person should be able to do the following:

  • Be excited to talk to clients about the role of social media and social data across different functions and lines of business within the business.
  • Build solutions based on an understanding of how to bring together Brandwatch and Partner applications.
  • Own your number.
  • Work with the Sales Development Representative team to drive focused demand generation.
  • Understand how social works with different business organizational structures (i.e. hub and spoke, multiple hub and spoke etc)
  • Develop an understanding of the clients’ needs and role of social plays in meeting those needs.
  • Manage multiple complex sales processes
  • Work with other Brandwatch teams in the organization to achieve the best results including Agency sales, Marketing, Professional Services, Product and Legal.
  • Complete RFP responses with support from Sales Support
  • Develop a deep understanding of your aligned business verticals.
  • A successful background in social media / social business sales would be ideal.

The right candidate will have:

  • Very strong commercial acumen
  • Be real team player whilst being self sufficient
  • Be a great cultural fit within Brandwatch
  • An advanced understanding of social media
  • B2B sales experience
  • SaaS / software sales experience * An ability to build relationships at all levels of the organization
  • Have a solution selling approach to sales * Being willing and able to travel * Report on key success criteria to senior management * Strong time management
  • Have a knowledge of Salesforce CRM
  • Have experience with social media analytics, social media management, social CRM or other social systems.
  • A valid US visa

Perks:

  • Macbook Pro

  • 20 days paid vacation

  • Strong health & benefits package

  • Commuter benefits

  • Fantastic downtown SF location

  • Team happy hours, team volunteer events, and a ping-pong table

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridge… and of course gourmet coffee.

To all recruitment agencies: Brandwatch does accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes. 

apply

Since 2005 Brandwatch has been developing one of the world’s leading social media monitoring applications. We work / partner with customers from all across the globe, ranging from Fortune 500 companies to SMEs. Brandwatch helps make sense of social data so that businesses can act on it.

As we continue our fast expansion, we are hiring onto our Enterprise Sales team. The Sector Sales Manager is responsible for selling into Fortune 1000 companies and each sales person is focused on vertical(s)/sector(s) to develop an understanding of how social works best for their clients.

Introduction to the role:

A Sector Sales Manager will lead the company’s sector specific strategy. This role reports to the VP of Enterprise Sales. As the lead on the company’s sector strategy you will be expected to become the sector subject expert, lead internal discussions and intra-office knowledge sharing, assist marketing in helping set sector marketing priorities, engage and utilize data team to drive appropriate data heavy content and liaise with product team on roadmap.

As the leader of a sales sector team you will responsible for helping to build and lead the sector team at scale. This is an extremely strategic role within the company operating at a high level of executive visibility. As Sector Sales Manager you will be responsible for meeting all individual and team MRR and OO revenue goals. This will require sharp focus on building and managing a pipeline that includes SMB to Enterprise opportunities.

Responsibilities include:

  • Meeting and exceeding MRR and One-off sector sales revenue goals
  • Facilitating accurate forecasting of revenue to manager
  • Acting in a consultative manner through heavy discovery and use case driven demo customization.
  • Demonstrating Brandwatch functionality across Enterprise organizations.
  • Responding to RFP/RFI documents.
  • Working with Professional Services team to spec and build SOWs.
  • Building and maintaining an accurate sector plan.
  • Working with assigned Sales Development Rep on target lists, pitch and prospecting approach.
  • Traveling to and speaking at industry trade shows and marketing conferences.
  • Leading in person prospect presentations.
  • Work with partner team on partner opportunities.
  • Providing leadership and guidance to sector team.
  • Proactively providing feedback and direction to marketing and product teams.

Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • Macbook
  • Health & Benefits Package
  • Generous vacation policy
  • Commuter benefits
  • Breakfast burrito mornings, team happy hours, different gourmet coffee every week, a beautiful downtown SF office and a ping pong table.

To all recruitment agencies: Brandwatch does accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes. 

apply

As a Sales Development Representative you will form a part of our sales team with a focus on specific industry verticals and agency groups. Working across multiple channels simultaneously, you’ll need to be:

  • organized, smart, tech savvy

  • a good talker, a better listener

  • interested and excited by what social media means for businesses and be able to create and manage a content calendar made up of our own and other great stuff you find out there.

What we do Day-to-Day:

  • Prospect, educate, qualify, and develop target accounts and inbound leads to create sales-ready leads and opportunities

  • Successfully manage and overcome prospect objections

  • Interact with prospects via telephone and email and generate interest in Brandwatch products

  • Qualify leads and identify those which meet identified qualification criteria

  • Update CRM (Salesforce.com) to ensure data is accurate

  • Research accounts, identify key players, generate interest and develop accounts to stimulate opportunity

Skills You will Needs to Pre-Qualify for this Role:

  • College degree or equivalent work experience

  • Extremely Strong verbal and written communication skill

  • Confidence to overcome objections and convert interest into qualified leads

  • Attention to detail in working with internal systems (Salesforce)

  • Strong Lead generation skills

  • Positive and energetic phone skills

  • Must be independent, self-motivated and success-driven, yet willing to work within a team environment

Perks:

  • MacbookPro
  • 20 days paid vacation
  • Strong health & benefits package
  • Fantastic downtown SF location
  • Team happy hours, team volunteer events, and a ping-pong table
  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridge… and of course gourmet coffee.

To all recruitment agencies: Brandwatch does accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

Brandwatch is a fast growing, international social media monitoring and analysis company (www.brandwatch.com) We’re currently looking for a Data Analyst to join the team; If you think you have the right skills please get in contact now to find out more about this exciting opportunity.

If you:

  • Like using data to tell stories

  • Consider problem solving a personal mission

  • Enjoy challenges and testing limits

  • Are a team player, but can also fly solo

  • Love helping people

  • See not having the answers as an opportunity to learn new things

  • Are comfortable leading meetings

  • Can make dificult technical conversations digestible

  • Noticed the typo in the bullet point above (yup, we mean SERIOUS attention to detail)

Your responsibilities would include:

  • Developing and building social media measurement solutions

  • Consulting with clients on research methodologies for social data

  • Crafting insights gained from social media data analysis

  • Pushing the boundaries of social data analytics methodologies

  • Leading client and prospect meetings as a subject-matter expert

  • Providing feedback to product development and marketing

Minimum Qualifications:

  • Bachelor’s degree in quantitative fields such as Economics, Physics, Math, Statistics, Chemistry, Biology or Neuroscience, Linguistic Sciences, Computer Sciences or Engineering

  • Proficiency in MS Word, PowerPoint and Excel (Pivot Tables, VLOOKUP/INDEX/MATCH)

Preferred Qualifications:

  • One or more years of relevant experience: quantitative media research,analysis on large datasets

  • Experience with social,web, or paid media analytics tools such as Google Analytics, Omniture, radian6, Sysomos, or Sprinklr

  • Programming experience in  Python, JavaScript, VBA or other web development or scripting languages

  • Experience using basic statistical concepts: distributions, variance, significance, regressions, sampling, bias

Even more bonus points for:

  • Experience  building API connections for data scraping or process automation scripts

  • Experience with statistical and data analysis packages (e.g. R, SPSS, SAS) and data query languages (e.g. SQL)

  • Experience with business insights analytics tools such as Tableau

  • Being multi-lingual (Spanish, Portuguese, Chinese, Japanese, Korean or Russian a plus)<span

Perks:

  • Macbook Pro w/ retina display

  • Strong health & benefits package

  • 20 days paid vacation

  • Commuter benefits

  • Fantastic Flatiron location

  • Bagel Fridays, team happy hours, and a ping pong table

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.

To all recruitment agencies: Brandwatch does accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.  

apply

About the Professional Services Team

The Professional Services Team is a group of incredibly talented individuals. The team includes people with advanced degrees in marketing and analytics, backgrounds in everything from biology to economics, programming skills, and a combined total of 7 languages.

Put any person from the team in a meeting and they will single-handedly take an idea from inception to close, resource and execute it, on time and on budget. Everyone also has experience directly managing clients and sales.

Professional Services engages the creative & analytical people with the biggest ideas within our client’s organizations to produce useful work nobody else has done yet.

About the Position

Responsibilities, externally:

  • Lead the planning for international, Fortune 1000 SaaS professional services
  • Consult with clients on integrating social data with business operations
  • Speak to prospective clients about solutions and data-based decision making

Responsibilities, internally:

  • Hire great people, support their personal development
  • Enable better processes within the team, driven by measurement
  • Collaborate with other teams to clear roadblocks, create better processes
  • Develop new service offerings and seek to productize them
  • Contribute to the technical and analytical growth of the team
  • Always available, always communicating

About You

Your background:

  • Degree in economics, math, computer science, linguistics, market(ing) research, or other field involving computation & data
  • Experience in social media analysis
  • Experience in client-facing work and pitching
  • People management
  • Other web or media data analysis, prior use of web APIs & web programming, and advanced Excel skills are all a plus

You love:

  • Enabling people
  • Collaborating and sharing
  • Actively listening
  • Testing new ideas
  • Enforcing the rules that work
  • Changing the rules that don’t
  • Being corrected

You have:

  • An appreciation for detail
  • A passion for process
  • A strong sense of what is fair
  • An intense respect for deadlines
  • A sense of humor

Perks:

  • Retina Macbook Pro, second screen, standing desk optional
  • Strong health & benefits package
  • 15 days paid vacation
  • Commuter benefits
  • Fantastic Flatiron location
  • Bagel Fridays, team happy hours, and a ping pong table
  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.

To all recruitment agencies: Brandwatch does accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes. 

apply

Brandwatch is an inside-out company. We don’t make bold claims and big puffy statements that we can’t back up. We prefer to under-promise and over-deliver – it feels better. We make sure that we believe in everything we say and do. As we do this, we also want to build a movement that other people want to join.

One of the main challenges facing the business is supporting and developing enough great talent, at the same pace as how quickly we are growing. As a US member of the People Team(Global) you will be working human resources and staff well-being.  Your role is at the heart of Brandwatch’s continuing success.

Main duties

  • Issuing US contracts and all relevant details for all new starters

  • Administering new starters and leavers process in conjunction with the IT, Office Management and Finance departments

  • Induction – overseeing and organizing the US on-boarding process

  • Relocation – supporting employees through the process

  • The maintenance and management of the relevant People systems including the HR Database

  • Monitoring and managing the staff guidelines/policies and ensuring it is always up to date

  • Assisting the Head of People in tracking changes to relevant employment US legislation and implementing new or changed policies and procedures

  • Maintaining HR Intranet site and Company team pages

  • Overseeing the US staff happiness survey

  • Overseeing the US Performance Management System

  • Preparing any ad hoc US HR Reporting

  • Training initiatives – overseeing and managing the teams training requirements

Staff Well-Being

  • Ensuring there is consistency between offices with Brandwatch staff benefits (and making recommendations if necessary)

  • Supporting managers with employee liaison, mediation and grievances when required

  • Overseeing US staff social events

You will work alongside the Recruiter who will manage the employee relationship until acceptance of offer. You will need to be able to work together to create and implement your own processes.

Requirements

  • Proven self-starter with previous HR experience – ideally working in a technical/creative/fast paced agency

  • Excellent communication skills, both written and verbal

  • Enjoys working with people at all levels

  • Proficient MSOffice (Excel, Word, Powerpoint, etc), Adobe, Google Drive

  • Excellent organisational and interpersonal skills and the ability to act with confidentiality and diplomacy

  • Unflappable and able to manage your own workloads

  • The CIPD/SHRM/PHR qualification is desirable

Perks

  • Macbook Pro, Company iPhone

  • 20 days paid vacation

  • Strong health & benefits package

  • Commuter benefits

  • Fantastic Flatiron location

  • Bagel Fridays, team happy hours, and all the usual start-up temptations

To all recruitment agencies: Brandwatch does accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes. 

apply

So imagine if you could take all of your experience and smarts and bring them to a company that’s just the right size – small enough that you can have a massive impact as a key member of the global marketing team, but big enough that it’s already successfully operating in New York, San Francisco, Berlin, Brighton (UK); that’s been featured in Techcrunch, Mashable, the New York Times, and Bloomberg TV; that has a kickass offering that clients in the know (and many of the biggest brands in the world) LOVE. Sounds good, right?

This Vice President of Product Marketing position is a career opportunity for you, a smart, experienced product marketer, to employ your expertise and judgement to drive decisions and projects that will significantly impact the company’s future. Brandwatch is growing at a rate that excites its shareholders, in a market with tons of potential and dynamism, in an environment that highly values contribution, character and fun along the way. And on the product and product marketing front, this business has some fascinating opportunities and challenges ahead of it that this VP will be instrumental in unlocking.

Join us and help shape us.

Purpose:

  • To maximise both the customer satisfaction and commercial returns delivered by Brandwatch’s portfolio of products by successfully marketing them throughout their lifecycle.

  • To help develop the whole of Brandwatch, its marketing and its people.

KPIs:

  • Revenue by product split

  • Margin by product split

  • Number of products per customer

  • User adoption analytics

Responsibilities:

  • Managing the marketing of the product portfolio from cradle to grave

  • Within that, driving high impact, successful launches that give marketing and commercial teams the platform to deliver business growth

  • Managing a team of four

  • Owning product positioning and pricing – working closely with product and commercial teams, leading the company in its thinking and then delivery of smart positioning and pricing strategies

  • Defining high level messaging and commercial targets for products that then drive integrated marketing plans

  • Championing a deep understanding of client needs – owning this function, distributing and acting on insights within the product marketing and wider marketing and sales teams, including segmentation studies, user analytics and other sources of insight.

  • Developing keen insights about competitive offerings, claims, and go-to-market strategies and ensuring those are actionable internally

  • Informing international market entry decisions and go-to-market strategies with approaches that take into account local and global needs

  • Collaborating daily with product, engineering, sales and marketing colleagues, providing leadership and translation between development and commercial in particular

  • Providing sales teams with the resources and enablement materials they need to close business

  • Contributing to business intelligence including understanding product demand, commercial performance, win/loss etc and using these to drive product marketing decision making

  • Measuring product marketing performance and setting targets

  • Working with key partners to bring joint propositions to market

  • Communicating – through writing, presenting, video, successfully engaging people from different roles and regions

  • Part of the marketing leadership with permission and expectation of making the whole of the business better

Experience:

  • 10+ years working in product marketing providing strategic and tactical direction to enhance/evolve product portfolio.

  • 5+ years in SaaS

  • 5+ years managing people

  • Strong academic and/or entrepreneurial track record

  • Experience with B2B

Attributes desired:

  • Commercial

  • Analytical

  • Able to move from big picture to nitty gritty

  • Ambitious

  • Driven

  • Collaborative

  • Creative

  • Tech savvy (OBVIOUSLY!)

Perks:

  • Macbook Pro, Company iPhone

  • 20 days paid vacation

  • Strong health & benefits package

  • Commuter benefits

  • Fantastic Flatiron location

  • Bagel Fridays, team happy hours, and all the usual start-up temptations

To all recruitment agencies: Brandwatch does accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes. 

 

apply

We pride ourselves on the level of support we offer to clients and are looking for a Spanish speaker to join our customer support team and be based in our San Francisco office.


Job Responsibilities:

  • To be the main point of contact for all client calls and email queries
  • Understanding our client requests
  • Deciding how best to answer customers’ questions: whether explaining to them what to do, fixing it for them yourself or escalating to 2nd line support
  • Making sure customers are clear on how and when questions and issues will be fixed
  • Working with the Brandwatch Trainers to revise and improve training documents and sessions to help avoid repeated problems
  • Monitor and report consistent questions and work with product engineers to develop new features that permanently remove issues

Skills Required:

The ideal candidate will have:

  • Experience of ideally working in a technical environment, and/or with social media
  • Excellent oral communication skills, especially understanding issues remotely from a wide variety of people
  • Exceptional professional phone manner
  • Good problem solving skills
  • Exceptionally quick to pick up use of new technologies
  • An ability to work well in teams
  • Good academic record or equivalent evidence of a lively intelligence and diligence
  • Fluent in Spanish

Perks:

  • Macbook Pro
  • 20 days paid vacation
  • Strong health & benefits package
  • Fantastic downtown SF location
  • Team happy hours, team volunteer events, and a ping-pong table
  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridge… and of course gourmet coffee.

To all recruitment agencies: Brandwatch does accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes. 

apply

One of the main challenges facing the business is finding, supporting and developing  enough great talent, at the same pace as how quickly we are growing. We are seeking to hire our second US recruiter to support the hiring activity in both New York and San Francisco. Your role is at the heart of Brandwatch’s continuing success.

Main Duties

  • Working with internal teams and Line Managers to help the business grow including the following:
    • Sourcing using boolean searches and attracting the right talent
    • Growing at the pace needed and in a cost efficient manner
  • Preparing and placing job adverts in local, national and online media
  • Develop an understanding of the teams needs so that you can review Resumes for hiring leads
  • Organise/book all interviews with relevant Line Managers
  • Representing Brandwatch both online and offline with the objective of finding new talent and letting people see what a great company we are
  • Follow up relevant US employment checks, including references, and, if necessary, visa applications/work permits
  • Supporting the implementation of various US projects and systems including graduate trainee programme with local colleges and universities, benchmarking exercises

You will be part of a distributed global recruitment team reporting to the head of recruitment based in Brighton, United Kingdom.

Requirements

  • Proven self-starter with at least 2 years previous recruitment experience – ideally in-house, working in a technical/creative/fast paced agency
  • Excellent communication skills, both written and verbal
  • Enjoys working with people at all levels
  • Proficient MSOffice (Excel, Word, Powerpoint, etc), Adobe, Google Drive
  • Excellent organisational and interpersonal skills and the ability to act with confidentiality and diplomacy
  • Unflappable and able to manage your own workloads

This is an initial fixed term contract with the opportunity of extension or conversion to a full-time role should both parties be in agreement.

Please state your salary expectations on your application.

apply

Brandwatch is one of the world’s leading platforms for social media monitoring, allowing our clients to analyze and utilize conversations from across the social web.

As we continue our fast expansion, we are hiring a Marketing Operations Manager to join our global Marketing team.

Marketing Operations Manager

The Marketing Operations Manager will own the data, systems and processes for effective demand generation. This role will work closely with marketing, SDR and sales teams to ensure timely, closed loop lead follow up and accurate tracking and reporting of all marketing efforts.

 Responsibilities:

  • Identify and implement process, data, and syste-ms-related improvements required to effectively execute demand generation programs
  • <spanOwn marketing database strategy, including contact acquisition, data hygiene, scoring, segmentation, and optimization.  
  • Collaborate with sales ops and sales teams to effectively route and track leads for follow-up 
  • Support the technical implementation of lead generation programs and trigger-based scoring and nurturing programs that target all stages of prospect development.
  • Collaborate with marketing management to identify and implement processes to increase conversion rates and sales/marketing efficiencies.
  • Create executive level dashboards and reports measuring marketing program effectiveness and make recommendations on areas for optimization. 
  • Drive on going pursuit of industry knowledge, best practices, and trends as it pertains to marketing automation, inbound marketing, growth hacking,  and campaign management.
  • Track and report on effectiveness of website changes as it relates to demand generation and landing page performance
  • Evaluate new technologies and add-on applications to improve & optimize performance 

Required Skills/Experience:

  • 2 years hands-on experience using marketing automation(Marketo, Eloqua, Pardot, Hubspot, etc.) and CRM systems
  • Strong knowledge of Salesforce, specifically with a B2B enterprise SAAS / high-growth company

Perks:

  • Macbook Pro w/ retina display
  • Strong health & benefits package
  • 20 days paid vacation
  • Commuter benefits
  • Fantastic Flatiron location
  • Bagel Fridays, team happy hours, and a ping pong table
  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.

To all recruitment agencies: Brandwatch does accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

The marketing team is responsible for representing our brand online and offline, with a core focus on generating new avenues of business for the company. Our large, tightly-knit marketing force is the key driver for attracting interest in our product range, and we work together in a very collaborative and energetic way.

Aims

  • To take responsibility of the creation and fulfilment of a French market entry strategy that meets the business’s wider goals of generating new revenues from francophone markets.
  • To create high quality French content on behalf of Brandwatch, from website copy and events collateral to reports and blog posts.
  • To take the lead in French or francophone-focused activities when they arise, from on-the-ground event coordination to outreach programmes and regional content production.

You will be responsible for:

  • Creating, translating and planning materials for the launch of Brandwatch’s formal online presence in French regions, including the release of a website specifically tailored for French markets
  • Designing and evolving the company’s French social media strategy, including the day-to-day management of key social media channels. (Twitter, Facebook, LinkedIn, Google+, Pinterest, SlideShare, etc.)
  • Identifying and establishing relationships with prominent bloggers and social media influencers.
  • Create and manage blog syndication with external websites.
  • Attending, coordinating and assisting in the organisation of industry events in French-speaking markets.
  • Helping to create and then follow briefs for producing French language marketing content to the highest standard and in line with company values, in an intuitive and autonomous manner.
  • Represent Brandwatch in relevant discussions on Twitter, Linkedin, Viadeo, Quora, industry blogs and other social media platforms.
  • Using Google Analytics, Brandwatch and other measurement tools to provide ongoing reports on performance.
  • To manage part of the workflow of leads from social activity to the Sales and SDR teams.
  • To be the lead on marketing initiatives when handling French region-specific activities online.

Perks

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Based in our Brighton HQ in spacious new offices
  • Macbook Pro
  • 25 days paid holiday
  • Bike to work scheme & childcare vouchers
  • Employer pension contribution from August 2015
    Foosball table

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

Brandwatch is one of the world’s best Social Intelligence Platforms. We help brands and agencies across the globe discover, understand and respond to relevant and important conversations as they happening on the web.

As we continue to rapidly expand our EMEA team, we are hiring a Junior Account Manager to help service our Pro Account clients, and support our Senior Client Services team, in delivering an industry-leading level of service to our Blue chip Enterprise client base.

In this role, you will:

  • Become an expert in configuring and using the Brandwatch tool
  • Onboard and service Pro Account Clients
  • Provide phone and email help to help clients solve problems, and get the best results from Brandwatch
  • Communicate product and service updates to our client base
  • Assist Account Directors in day to day duties
  • Manage CRM and Billing system records for client accounts and opportunities

You will have:

  • Excellent organisation skills
  • An ability to learn quickly that would make an Android envious
  • Experience of a fast paced working environment
  • The ability to multi-task and troubleshoot under pressure
  • Ability to be astute, strategic, intelligent and insightful -
  • Excellent account management and relationship building skills
  • Exposure to, and understanding of, social media monitoring tools
  • Experience of using social media/networks
  • A basic understanding of SEO, email, engagement management and social media
  • Desire to learn, driven by a pro-active approach to your work schedule
  • Ability to work autonomously
  • Attention to detail
  • Passion for the internet
  • Strong computer and desktop skills
  • Sense of humour

Icing on the cake:

  • At least 6 months working/interning within the digital marketing industry
  • Experience of working with or for a social media monitoring provider
  • Demonstrable knowledge of marketing principles and best practice
  • Familiarity with Boolean logic
  • Experience working with CRM and/or ticketing systems
  • Speak an additional language(s)

Success will be measured on:

  • Retention of your shared base clients revenue
  • Your clients satisfaction levels

Our Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • A company that values creativity and cares about it’s staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • Macbook
  • Based in our central Brighton HQ in spacious new offices
  • 25 days paid holiday
  • Bike to work scheme & childcare vouchers
  • Employer pension contribution
  • Weekly smoothie bar & sushi days
  • Foosball table
  • Table Tennis

apply

At Brandwatch we value each and every employee the same – we’re all equal and we’re treated that way. Unlike the vast majority of placement jobs, you’ll be given authority, responsibility, and you’ll be relied on by your peers. You’ll be working in a team that’s just the right size – small enough that you can have a massive impact as a key member of the global marketing team, but big enough that it’s already successfully operating in New York, San Francisco, Berlin, Brighton. Sounds good, right?

This Junior Community Manager position is the perfect career starter opportunity for a smart, enthusiastic business or marketing student, to drive and harvest projects that you will own, whilst fulfilling roles that will significantly impact the company’s future. It’s the perfect stepping stone for a young professional to learn and build on knowledge and talent, together with using the opportunity to genuinely have an impact within an industry.   

Join us and make a mark.

Purpose:

  • To maximise and grow a successful social community and contribute to the website with content built on your ideas.  
  • To find your skills, talents and interests. Develop them and help the whole of Brandwatch marketing and its people.

Responsibilities:

  • Owning a social channel and grow it in a way you see fit.
  • Collect social data using Brandwatch Analytics and use it to fuel social posts, articles, PR hits, reports, case studies and more.
  • Writing and crafting blog posts that interest you. Let your passion guide the data you find and direct the content you produce.
  • Championing career development – you’ll be asked where in the team you think you can help. You’ll have the opportunity to chase the goals you seek. And you’ll be tasked with scoping out unique and different ways to help the marketing team.
  • Developing keen insights about the social listening industry, inbound marketing, paid social promotion, and content curation.
  • Collaborating daily with marketing colleagues.
  • Communicating – through writing, presenting, video, successfully engaging people from different roles and regions
  • Give us your all. We’ll help you achieve your early career goals.

Attributes desired:

  • Studying a marketing or business degree
  • An interest in analytics and social data
  • Ambitious
  • Driven
  • Creative
  • Tech savvy

Our Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • A company that values creativity and cares about it’s staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • Macbook Pro
  • Based in our central Brighton HQ in spacious new offices
  • 25 days paid holiday
  • Bike to work scheme & childcare vouchers
  • Employer pension contribution
  • Weekly smoothie bar & sushi days
  • Foosball table
  • Table Tennis
  • Within cycle distance of both Brighton Universities

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

Are you a dynamic, experienced Sales Consultant with a passion for product, technology and the social media space? Here at Brandwatch the Sales team is responsible for generating new business across SME’s, Agencies and Brands (you will work with some of the biggest brands in the world helping guide their social media strategy and planning). They are the engine of Brandwatch, the driving force behind the business.

As a Sales Executive you will focus on your specialist sector/industry and delivering unprecedented results with unrivalled energy and panache! With complete ownership of your given sector you will be expected to define and grow this space to maximise its sales revenue.

You will be responsible for:

  • Discover prospective clients through the use of inbound leads & external calls
  • Understanding & providing insightful business solutions to our clients problems that will see them meet their business goals
  • Becoming a power user and advocate of the brandwatch platform and be able to apply its functionality to a variety of business use cases
  • Demonstrating the Brandwatch products to reinforce their effectiveness to help socially empower businesses, in use-case scenarios
  • Confidently having technical conversations around the integration and implementation of Brandwatch
  • Liaising with any number of stakeholders to understand business problems, present real-world applications and establish successful relationships.
  • Managing your own Pipeline effectively and rise to the challenge of sales targets that have been set with the aim of smashing them
  • Responding quickly to all requests for proposals (RFPs) & writing proposals
  • Being an ambassador at trade shows and networking events
  • Knowledge sharing across the commercial team to help us surpass sales targets
  • Being adaptable to a dynamic sales process

You must have:

  • Minimum of 5 to 7 years’ sales experience selling complex enterprise software solutions using a consultative sales methodology
  • A team player, willing to develop and enhance the business processes with the management team, dedicated to building account plans, executing account strategies, and recording activity
  • Industry/sector expertise; media, automotive, FMCG, healthcare etc. We want you to come with a black book of connections!
  • Solid technical know how to aid in product demonstrations
  • Top-notch written and verbal communication skills across a variety of stakeholders
  • An understanding of the social media landscape and the impact it has on businesses
  • The ability to translate client business needs into solutions solved by Brandwatch
  • A strong drive to meet and exceed measurable performance goals and revenue targets
  • Flexibility and versatility to approach a variety of different business scenarios
  • A desire to contribute to and enhance the team environment

It would be nice if you have:

  • Fluency in another European language
  • A love of tech!
  • An Bachelor degree in business or related field
  • Experience in software or SaaS
  • CRM experience, SalesForce is preferable
  • A sense of humour

Our Perks:

  • Based across our London & Brighton offices
  • 25 days paid holiday
  • Bike to work scheme & childcare vouchers
  • Employer pension contribution from August 2015
  • Opportunities to develop your career
  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • Weekly smoothie bar & sushi days
  • Foosball table

apply

The Sales Development Team at Brandwatch are responsible for driving a consistent flow of high quality, sales ready leads through to the sales team. Working closely together, the Sales Development Team are constantly engaged in a proactive campaign of targeted, outbound lead generation. The team are all made up of real go-getters who bring real spark and energy to the role. They love networking and spotting real meaty opportunities whilst still maintaining a high level of credibility.

As a Sales Development Representative you will form a part of our sales team with a focus on specific industry verticals and agency groups. Working across multiple channels simultaneously, you’ll need to be:

  • organized, smart, tech savvy,
  • a good talker, a better listener
  • interested and excited by what social media means for businesses and be able to create and manage a content calendar made up of our own and other great stuff you find out there.

What we do Day-to-Day:

  • Prospect, educate, qualify, and develop target accounts and inbound leads to create sales-ready leads and opportunities
  • Successfully manage and overcome prospect objections
  • Interact with prospects via telephone and email and generate interest in Brandwatch products
  • Qualify leads and identify those which meet identified qualification criteria
  • Update CRM (Salesforce.com) to ensure data is accurate
  • Research accounts, identify key players, generate interest and develop accounts to stimulate opportunity

Skills You will Needs to Pre-Qualify for this Role:

  • University degree or equivalent work experience
  • Extremely Strong verbal and written communication skill
  • Confidence to overcome objections and convert interest into qualified leads
  • Attention to detail in working with internal systems (Salesforce)
  • Strong Lead generation skills
  • Positive and energetic phone skills
  • Must be independent, self-motivated and success-driven, yet willing to work within a team environment!

Our Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • A company that values creativity and cares about it’s staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • Macbook
  • Based in our Brighton HQ in spacious new offices
  • 25 days paid holiday
  • Bike to work scheme & childcare vouchers
  • Employer pension contribution from August 2015
  • Weekly smoothie bar & sushi days
  • Foosball table


To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

Job Title: Head of Legal

Location: Brighton

Brandwatch is looking for its first full time fully qualified Legal Counsel to assist in all legal areas for the company, including commercial contracts with customers, partners and suppliers, compliance with data privacy laws, IP and trademark protection, incorporation of foreign subsidiaries, compliance with employment contracts, etc. The role reports to the CFO and covers all our current operations in the UK, US and Germany and future international subsidiaries as we expand globally.

Duties and Responsibilities of the job:

Contracts management
Managing the contracts we have with third parties is, unsurprisingly, the bulk of the work at Brandwatch and comes under 4 headings:

  • Contract negotiations with larger clients
  • Contracts for newer and more complicated reseller and partners
  • Setting up better systems and processes to track and record the contracts and the risks therein
  • Dealing with a miscellany of generally less contentious contracts (employment, suppliers, leases, etc)

The bulk of the daily work at Brandwatch will be in drafting, amending and negotiating contracts with customers and partners. These occur mostly with customers in the US and UK and typical areas where we customise our standard clauses around data security, service levels and insurance requirements.

The role also includes setting up and standardising reseller and partner programmes: we have started to sell the complimentary products of other social media companies to customers and these other social media companies have started to sell to Brandwatch. We need contracts to reflect these more complicated arrangements.

Our current systems allow us to find our contracts, but as we grow, we would like to upgrade our systems including having a proper register of legal risks from our contracts.

Other contract management tasks include review and sign off of NDAs, supplier agreements, employment contracts, marketing contracts, etc.

Data Privacy laws

The privacy of people’s data and their personal identifiable information is a complex legal subject with variations between the countries we operate in, differences whether we are the data controller to when we are a data processor and a lot of uncertainty about how to interpret laws that we designed before the era of social media.

We would need our legal advisor to stay up to date on the developments in this area and help inform how we should react and what changes we need to make to the team.

IP considerations
This role will be required to work on copyright and trademark claims and registrations in the UK, Europe and US and potentially worldwide.

Dispute resolution
Although currently not a significant part of the time spent in this role, we do have occasional cases of escalating disputes, e.g., a small number of clients not paying us, a few minor issues involving our reputation, etc.

Another area of potential work is in the application of copyright laws to social media monitoring. While not currently an issue, different countries have different interpretation and a dispute may eventually arise in one of these areas.

Broader areas
The Legal Counsel will also be asked to assist in all legal areas the company, including:

  • Company secretary information
  • Internal governance policies – anti-bribery, equality, data protection.
  • Keeping abreast of legislative changes
  • Reviewing legal risks of expanding into new jurisdictions

Skills, Qualifications and Experience needed

  • We are looking for an intelligent and experienced generalist lawyer who is looking for more responsibility
  • 5-7 years qualified
  • Broad legal knowledge (commercial law, corporate law, employment law, intellectual property law etc)
  • Transaction experience (equity funding, debt funding etc) would be an advantage
  • In-depth understanding of how legal issues affect organisations, preferably in the technology/media field.
  • Strong interpersonal and communication skills
  • Ability to anticipate legal issues or risks
  • Competent at managing their own time including knowing when to call in external counsel and how to improve their own knowledge.

Brandwatch is an inside-out company. We don’t make bold claims and big puffy statements that we can’t back up. We prefer to under-promise and over-deliver – it feels better. We make sure that we believe in everything we say and do. As we do this, we also want to build a movement that other people want to join.

Salary package: £75,000

Closing date for applications: 29th March 2015

apply

Brandwatch is one of the world’s best Social Media Monitoring applications. We help hundreds of clients discover, understand and respond to comments made on the web.

We are a group of people around the world working together to create something amazing – doing something no-one has done before, and in a way no-one has thought of. This role is an opportunity to lead our brand new London engineering team and together build a truly innovative product. You will be an experienced engineer with experience leading a development team. Ideally you will be experienced with processing and analysing large amounts of data, both in real time and in batch.

Here at Brandwatch we work in small product teams. We avoid high-stress environments by working on a single project at a time, putting quality first. We’d rather reduce scope than rush and produce a buggy feature. We also value strong leads who demonstrate excellence in technology and working with people so that they achieve great things. 

Responsibilities:

  • Day to day management of the London development team
  • Reporting to the VP Engineering, Product (Backend)
  • Spending a good amount of time writing code, and mentoring other developers

 What you need:

  • 1+ years team leadership
  • 5+ years of commercial experience in Java, or equivalent ability.
  • Degree in a related field, Masters or PhD a plus
  • Expertise in git version control, GitHub and pull requests
  • Strong expertise in distributed data and storage
  • Sound practice of agile development:
  • Unit testing (Mockito, JUnit)
  • Continuous build, integration and deployment (Git, Maven, Jenkins)
  • Agile methodologies (Scrum, Kanban) 

The following would be advantageous:

  • Stream processing expertise (Storm, Spark, Kafka etc.).
  • Hadoop and related technologies (hive, pig etc.)
  • Open source committer
  • TDD
  • Demonstrable interest in machine learning or NLP

Our Culture:

  • Small teams of skilled people, in a friendly and relaxed environment
  • Quiet hours for developers so you can work uninterrupted throughout the morning
  • Work with people all over the world
  • “Funky Friday” takes place every other week giving you 10% of your time to work on something new, reading groups, tech talks, generous training and conference budgets, and any technical books you need

Our Perks: 

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • Innovation time put aside to work on your own projects
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • Macbook Pro
  • 25 days paid holiday
  • Bike to work scheme & childcare vouchers
  • Employer pension contribution from August 2015

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

Brandwatch is one of the world’s best Social Media Monitoring applications. We help hundreds of clients discover, understand and respond to comments made on the web.

We are building something special. We have already created the best Social Media Monitoring platform in the world, but that’s just the start. We’re actually on a mission. A mission to bring together the things we do well – engineering, design and understanding customer needs with the huge tech-tonic shifts in the world towards being more online and more open. We are going to create new products that we see as new forms of intelligence to help our current customers and future users be smarter, quicker and more productive. Better. More awesome.

We’re very excited to announce that we have the opportunity to offer a position within our Systems Team to an undergraduate looking to take part in a year in industry as a part of their course. We have fostered a highly dynamic and collaborative environment here at Brandwatch, and would like to hear from anyone who wants to be involved supporting an infrastructure with our scope and scale.

We are looking for strong undergraduates to come and join our systems administration teams (IT and Web Operations) as a junior Linux Systems Administrator.

The ideal intern will be:

  • A capable student with either a good academic track record or an involvement with an existing open-source community
  • A self-starter with passion and drive to make things work
  • Proficient with Linux and unafraid of the command line
  • Involved with solving computer issues for friends and family
  • Keen to experiment with exciting technologies

Our Culture

  • small teams of skilled people, in a friendly and relaxed environment
  • quiet hours for developers so you can work uninterrupted throughout the morning
  • spacious new offices in the Brighton North Laine, with “Who’s coming for burgers on the beach” being a regular lunch time call in the engineering department
  • work with people all over the world…and use telepresence robots for meeting remote colleagues… provided you don’t mind seeing a Berliner colleague’s face rolling past on a robot!
  • “Funky Friday” takes place every other week giving you 10% of your time to work on something new, reading groups, tech talks, generous training and conference budgets, and any technical books you need
  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges, weekly smoothie bar, sushi days, a very energetic foosball table… and of course #c0ffee!

Be Bold, Be Brilliant is our mantra; come join the team!

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

During this exciting time at Brandwatch we are looking for undergraduates to work on our data collection and analysis team for a year during their year in industry. These teams are involved in extending our web crawlers to cover additional sources, extracting new kinds of metadata, improving algorithms for spam filtering.

We are a group of people around the world working together to create something amazing – doing something no-one has done before, and in a way no-one has thought of. This is the ideal opportunity for undergraduates that are looking to gain industry experience as part of their undergraduate degree and to sink their teeth into a new challenge.  A chance to be a trailblazer. It’s a job that will give you interesting problems to solve, and the chance to learn new skills and work with new technologies.

Here at Brandwatch we work in small product teams. We avoid high-stress environments by working on a single project at a time, putting quality first. We’d rather reduce scope than rush and produce a buggy feature. There will be a lot of whiteboard collaboration with a product owner, UX designer, and back and front-end developers to build really innovative features.

If you’re interested in processing and analysing huge amounts of social media data and are stimulated by finding influential web pages, building conversation graphs or learning how we process millions of tweets each day, then our Data team and Analytics team would like to hear from you.

What are we looking for?

  • A current undergraduate that is looking to join a technology focused and innovative company
  • A self-starter with a passion and a drive for experimentation and technology.
  • Proficient at Java or Javascript.
  • Keen to experiment with technologies such as Spring, Apache Kafka, Hadoop (Data) and PostgreSQL
  • An avid social media user.

Our Culture

  • small teams of skilled people, in a friendly and relaxed environment
  • quiet hours for developers so you can work uninterrupted throughout the morning
  • spacious new offices in the Brighton North Laine, with “Who’s coming for burgers on the beach” being a regular lunch time call in the engineering department
  • work with people all over the world…and use telepresence robots for meeting remote colleagues… provided you don’t mind seeing a Berliner colleague’s face rolling past on a robot!
  • “Funky Friday” takes place every other week giving you 10% of your time to work on something new, reading groups, tech talks, generous training and conference budgets, and any technical books you need
  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges, weekly smoothie bar, sushi days, a very energetic foosball table… and of course #c0ffee!

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

Brandwatch is building something special. We have already created the best Social Media Monitoring platform in the world, but that’s just the start. We are looking for great people to help us write the next chapter in Social.

We are now hiring a PostgresSQL/SQL Database Developer to join our Systems team and help us scale our infrastructure as we collect and analyse more and more data from the Web.

You will be responsible for the way the Brandwatch Applications store their metadata in Postgres (currently over 50TB across 30 shards), identifying any performance or scalability issues with the current designs and working closely with the developer teams to spread best practice and, where necessary, implement new functionality.

The successful candidate will be responsible for:

  • Managing and cultivating the Database schema, taking ownership of it’s overall development and establishing best practice for its implementation
  • Design and Development of SQL and PL/pgsql code with the developer teams
  • Improvement of the existing database structure, whether for performance or manageability
  • Peer review of the SQL code across the development team with a major focus on performance and scalability
  • Working closely with the database administrator to proactively monitor the databases
  • Actively identifying and predicting scalability and performance issues, and addressing them with the Systems and Development teams.

What you need:

  • At least 3 years experience as a SQL Developer, ideally with PostgreSQL. Experience with Oracle or MS SQL Server will also be considered.
  • Very strong knowledge of SQL and the procedural languages (especially PL/pgSQL or PL/SQL)
  • Strong knowledge of query tuning, both as a general methodology and ideally with regards to PostgreSQL running on modern Linux systems
  • Strong knowledge of the RDBMS architecture
  • Attention to detail and an analytic approach to your work

The following would be advantageous:

  • Professional Java developer experience
  • Professional experience as database administrator, ideally with multi-terabyte data sets
  • Knowledge of the PostgreSQL ACID implementation
  • Capability to build ad hoc data models
  • Interest in the wider developments in large-scale data storage and processing (NoSQL or otherwise)

Our Culture:

  • Small teams of skilled people, in a friendly and relaxed environment
  • Quiet hours for developers so you can work uninterrupted throughout the morning
  • Work with people all over the world…and use telepresence robots for meeting remote colleagues… provided you don’t mind seeing a Berliner colleague’s face rolling past on a robot!
  • “Funky Friday” takes place every other week giving you 10% of your time to work on something new, reading groups, tech talks, generous training and conference budgets, and any technical books you need

Perks

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • An open company culture where everyone’s voice can be heard
  • Opportunities to develop your career
  • Macbook Pro
  • Based in our Brighton HQ in spacious new offices 
  • 25 days paid holiday
  • Bike to work scheme & childcare vouchers
  • Sushi days
  • Foosball table

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

Brandwatch is building something special. We have already created the best Social Media Monitoring platform in the world, but that’s just the start. We are looking for great people to help us write the next chapter in Social.

We are now hiring a Linux Systems Engineer to join our Systems team in Brighton. Candidates choosing to remote work in the London or Berlin offices may also be considered.

Your responsibilities will include:

  • Improving the infrastructure of the Brandwatch Applications, currently NginX, Node.js, Apache Tomcat,  PostgreSQL, Apache Solr, Elasticsearch and Apache HBase running on Debian GNU/Linux
  • Assisting the product development teams to ensure new products and features are fast, secure, robust, correctly monitored and scalable
  • Automating service and infrastructure provisioning, currently using Puppet and Ansible on a mixture of physical and virtualised servers
  • Taking part in the operations support rota, to ensure that our applications run smoothly at all times
  • Contributing ideas and insights to the Systems Teams and the Engineering Department as a whole

What you need:

  • In-depth knowledge of Linux, including performance tuning and scripting (Bash, Python and/or Ruby), and ideally using Debian GNU/Linux.
  • Experience with configuration management, ideally Puppet or Ansible
  • Monitoring and tracking of production systems experience, ideally Nagios, Sensu, Graphite and Logstash
  • Experience of supporting web services, ideally via Node.js or Java/Tomcat
  • Experience of managing both SQL and NoSQL databases, ideally PostgreSQL and Apache HBase
  • Passion and sharpness

Our Culture:

  • Small teams of skilled people, in a friendly and relaxed environment
  • Quiet hours so you can work uninterrupted throughout the morning
  • Spacious new offices in the Brighton North Laine, with “Who’s coming for burgers on the beach” being a regular lunch time call in the engineering department
  • Work with people all over the world…and use telepresence robots for meeting remote colleagues… provided you don’t mind seeing a Berliner colleague’s face rolling past on a robot!
  • “Funky Friday” takes place every other week giving you 10% of your time to work on something new, reading groups, tech talks, generous training and conference budgets, and any technical books you need

Our Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • Innovation time put aside to work on your own projects
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • Based in our Brighton HQ in spacious new offices
  • 25 days paid holiday
  • Bike to work scheme & childcare vouchers
  • Employer pension contribution from August 2015
  • Sushi days
  • Foosball table

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

The Product team are passionate about making sure we develop the best possible products for our clients. We are a bunch of Product Owners who love talking to our clients about their use cases and then turning those into great features with the development teams. Our Scrum Masters make sure all of this is delivered in an agile and iterative way and that developers can get on with developing.

As we continue our fast expansion, we are hiring a Scrum Master to join the product development team and help us deliver amazing products. We are looking for someone who can show a clear passion for Scrum, can enable teams to be their very best and deliver quickly.

Responsibilities:

  • Running the Scrum process for 2 – 3 teams
  • Understanding each team’s project requirements and technical constraints by working in alignment with the Agile group, Team Leads and Product Owners
  • Working with the Product Owners to manage changes throughout the development process
  • Communicating problems and risks to the Agile group and wider organisation in order to reach appropriate resolutions
  • Effective coaching of team members on good agile practices
  • Reporting on progress throughout the projects and upon request
  • Ensuring a good level of team productivity based on metrics such as velocity and product released
  • Ensuring good time keeping and efficiency for Scrum ceremonies and other meetings
  • Working with Scrum Masters and other engineering staff to coordinate practices and changes and allow knowledge sharing
  • Working in alignment with the Agile Group vision
  • Acting as administrator for JIRA for the relevant teams
  • Helping to maintain the current company culture and positive working environment

Skills Range:

  • Proven experience in successfully running software development projects, preferably using Scrum and other Agile methodologies
  • Focused on achieving great results and driving positive change
  • A solid technical knowledge of software development, preferably web-based SaaS applications
  • Experience of using JIRA with Agile (previously called GreenHopper)
  • A keen interest in social media and technology
  • A clear passion for what you do and can excite teams of developers

Preferred Qualifications:

  • Excellent leadership, communication and organisational skills
  • Ability to maintain calm under pressure and resolve conflict effectively
  • Ability to focus and excellent attention to detail even when working in a fast-paced environment
  • Demonstrated project tracking and analytical skills
  • A deep understanding of different agile methodologies and appropriateness to team and project context

Our Culture:

  • Small teams of skilled people, in a friendly and relaxed environment
  • Quiet hours for developers so you can work uninterrupted throughout the morning
  • Work with people all over the world
  • “Funky Friday” takes place every other week giving you 10% of your time to work on something new, reading groups, tech talks, generous training and conference budgets, and any technical books you need

Our Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • Innovation time put aside to work on your own projects
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • Macbook Pro
  • 25 days paid holiday
  • Bike to work scheme & childcare vouchers
  • Employer pension contribution from August 2015

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

Brandwatch is one of the world’s best Social Media Monitoring applications. We help hundreds of clients discover, understand and respond to comments made on the web.

As we continue our fast expansion, we are hiring a JavaScript Developer for the product team in our exciting new London office to enhance and extend our user interface. You’ll be working within a highly-skilled team using technologies such as Backbone.js and Node.js in order to add new functionality to the Brandwatch web application.

The successful candidate will:

  • work day-to-day on the Brandwatch web app, a complex single-page application  served from Node.js
  • be involved in the creation of new functionality through initial estimation to final delivery, as part of feature teams using scrum methodology
  • be contributing to a brand new product launching in 2015

You should have:

  • A good programming-related degree
  • Advanced Javascript programming skills
  • Advanced knowledge of HTML 5, CSS, and Web standards
  • Exposure to Backbone.js, with an understanding of MV* architectures
  • Experience of developing with BDD (or TDD) processes and frameworks using tools such as Jasmine, Mocha and Sinon
  • Experience with Git (a link to your Github account is a plus)
  • Familiarity with Node.js
  • Familiarity with Linux/OSX

Our Culture:

  • Small teams of skilled people, in a friendly and relaxed environment
  • Quiet hours for developers so you can work uninterrupted throughout the morning
  • Work with people all over the world
  • “Funky Friday” takes place every other week giving you 10% of your time to work on something new, reading groups, tech talks, generous training and conference budgets, and any technical books you need

Our Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • Innovation time put aside to work on your own projects
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • Macbook Pro
  • 25 days paid holiday
  • Bike to work scheme & childcare vouchers
  • Employer pension contribution from August 2015

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

Brandwatch is one of the world’s best Social Media Monitoring applications. We help hundreds of clients discover, understand and respond to comments made on the web.

As we continue our fast expansion, we are hiring a Automation Test Engineer for the product team in our exciting new London office. You’ll be working within a highly-skilled team to understand the new functionality being developed, perform testing using both manual and automation test techniques, report issues and test the resulting fixes.

Here at Brandwatch we work in small product teams. We avoid high-stress environments by working on a single project at a time, putting quality first. We’d rather reduce scope than rush and produce a buggy feature. There will be a lot of whiteboard collaboration with the product owner, UX designer, and back and front-end developers, and together we can build something amazing.

What you need:

  • Solid experience with commercial web-based testing
  • Experience across both Manual and Automation Testing frameworks
  • Hands-on experience of working with Automation Testing tools, here we use Selenium WebDriver and Cucumber
  • Proficient in developing test scripts from scratch using Ruby or similar
  • Proficiency in QA processes and agile development, including Behaviour Driven Development
  • Advanced knowledge of a range of web browsers and operating systems

The following would be advantageous:

  • Knowledge of Git and Jira
  • Ability to interrogate databases using SQL
  • Experience testing Restful API’s
  • Continuous Integration experience utilising Jenkins or similar
  • ISEBISTQB Foundation Level Certificate

Our Culture:

  • Small teams of skilled people, in a friendly and relaxed environment
  • Quiet hours for developers so you can work uninterrupted throughout the morning
  • Work with people all over the world
  • “Funky Friday” takes place every other week giving you 10% of your time to work on something new, reading groups, tech talks, generous training and conference budgets, and any technical books you need

Our Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • Innovation time put aside to work on your own projects
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • Macbook Pro
  • 25 days paid holiday
  • Bike to work scheme & childcare vouchers
  • Employer pension contribution from August 2015

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

Brandwatch is one of the world’s best Social Media Monitoring applications. We help hundreds of clients discover, understand and respond to comments made on the web.

As we continue our fast expansion, we are hiring a User Experience/Interaction Designer to join the Queries & Dashboard team and help shape the future of our products.

Your duties will include:

  • Understand and adhere to the User Experience guidelines as specified by our core UX team
  • Develop wireframes and prototypes for new features.
  • Follow and refine these features from initial estimation to final delivery using the Scrum methodology
  • Keeping on top of the best ways to present Brandwatch to our users: reading user research, investigating our competitors and other apps for best practice
  • Conduct user testing on designs to improve the interface

We are looking for candidates who can demonstrate the following:

  • A good degree with HCI/UX as a component
  • Proven experience in UX in industry
  • Demonstrable skills in designing and redesigning user experiences (link to online portfolio a plus)
  • Good knowledge of HTML, CSS, Adobe CS and web standards
  • Javascript programming experience is highly desirable
  • Fluent English and good written and verbal communication skills

Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • Innovation time put aside to work on your own projects
  • Macbook Pro with Retina display
  • A nice office in a central location in Stuttgart
  • Table Tennis and Foosball table

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

Brandwatch is one of the world’s best Social Media Monitoring applications. We help hundreds of clients discover, understand and respond to comments made on the web.

As we continue our fast expansion, we are hiring an Automation Test Engineer for the product team at our headquarters in sunny Brighton. You’ll be working within a highly-skilled team to understand the new functionality being developed, perform testing using both manual and automation test techniques, report issues and test the resulting fixes.

Here at Brandwatch we work in small product teams. We avoid high-stress environments by working on a single project at a time, putting quality first. We’d rather reduce scope than rush and produce a buggy feature. There will be a lot of whiteboard collaboration with the product owner, UX designer, and back and front-end developers, and together we can build something amazing.

The successful candidate will:

  • Work with the product team lead, technical lead and product manager to understand the new functionality being developed
  • Create and execute manual and automated test plans, using a combination of web browsers and operating systems
  • Maintain the regression suite of test scripts and the automated testing framework
  • Report issues and help developers to resolve them
  • Proactively own and manage all QA for your team

What you need:

  • Solid experience with commercial web-based testing
  • Experience across both Manual and Automation Testing frameworks
  • Hands-on experience of working with Automation Testing tools; here we use Selenium WebDriver and Cucumber
  • Proficient in developing test scripts from scratch using Ruby or similar
  • Proficiency in QA processes and agile development, including Behaviour Driven Development
  • Advanced knowledge of a range of web browsers and operating systems

The following would be advantageous:

  • Knowledge of Git and Jira
  • Ability to interrogate databases using SQL
  • Experience testing Restful API’s
  • Continuous Integration experience utilising Jenkins or similar
  • ISEBISTQB Foundation Level Certificate

Our Culture:

  • Small teams of skilled people, in a friendly and relaxed environment
  • Quiet hours for developers so you can work uninterrupted throughout the morning
  • Work with people all over the world
  • “Funky Friday” takes place every other week giving you 10% of your time to work on something new, reading groups, tech talks, generous training and conference budgets, and any technical books you need

Our Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • Innovation time put aside to work on your own projects
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • Macbook Pro
  • 25 days paid holiday
  • Bike to work scheme & childcare vouchers
  • Employer pension contribution from August 2015

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

 

apply

Brandwatch is one of the world’s best Social Media Monitoring applications. We help hundreds of clients discover, understand and respond to comments made on the web.

As we continue our fast expansion, we are hiring a Project Coordinator to join our Professional Services team.

This role is primarily one of translating clients’ monitoring requirements into Brandwatch setup for them to get the right insights out of the tool (search strings, rules, dashboard, alerts…). Once the person is comfortable with the application the role will also be to outsource tasks for bigger projects to freelancers as well as advising Sales and Account Management about setup.

After your initial training, you will:

  • Become an expert using the Brandwatch tool
  • Support the Sales and Account Management teams with setups (searches using Boolean operators, dashboard set-up to show insights…)
  • Coordinate, schedule and audit the work of freelance Data Validators based on Sales and Account Management requests
  • Advise Sales, Account Management on setup process and approach
  • Ensure the work (i.e. search strings, dashboards…) is completed within time frames given and is of high standard
  • Answer follow-up questions from freelancers, managing feedback from the Sales and Account Management teams on completed work

What you need:

  • Experience in one or more of the following: social media, online media, online marketing
  • Excellent communication and organisation skills
  • A proactive and hands-on approach
  • Experience working in a deadline-driven environment
  • ~2.3 or better degree in a business related subject
  • A high level of competency in Excel, Word and PowerPoint, as well as the ability to quickly pick up use of new technologies
  • An excellent command of written and spoken English and German
  • Ability to speak another language would be an advantage
  • Some coding ability would be an advantage

Company Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • Macbook Pro with Retina display
  • Brand-new office in Prenzlauerberg
  • 30 days paid vacation
  • Foosball table
  • Frühstück Fridays and sushi days
  • Free carsharing membership to DriveNow

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

As we continue our fast expansion, we are looking for a junior to intermediate Java Developer to work within the Vizia team. Vizia is the second product in Brandwatch’s suite of products, a dynamic and customisable command centre that dramatically visualises real-time data in a beautiful way.

The Vizia team develops the product that helps our clients become cutting edge by creating a multi-screen social media hub that showcases all of their social data in an engaging and stylish way.

As a Java Developer within this team you will be involved in adding new features and scenes to Vizia, enhancing the customisable features that will appear across corporate headquarters, marketing departments and boardrooms of our clients.

You can take a look at a snapshot of Vizia – http://www.brandwatch.com/vizia – which has had great feedback since its launch last year.

This is an ideal opportunity for a recent graduate or a developer with a year or two’s industry experience. It’s a job that will give you interesting problems to solve, and the chance to learn new skills and work with new technologies.

Duties include:

  • Developing RESTful APIs using Java, Spring MVC & PostgreSQL.
  • Minor improvements and alterations to existing data gathering and retrieval processes.
  • Assisting in diagnosis of API defects and speed issues affecting the Vizia application.

The successful candidate will have the following skills:

  • A good programming-related degree, ideally Computer Science
  • Proven experience of Java programming
  • Knowledge of databases, e.g. MySQL or PostgreSQL
  • Experience building APIs with Spring
  • Comfortable with the command-line, preferably Linux
  • An interest in social media
  • A natural interest in technology, always reading about and tinkering with new tools and ideas and able to pick things up quickly

Our Culture:

  • Small teams of skilled people, in a friendly and relaxed environment
  • Quiet hours for developers so you can work uninterrupted throughout the morning
  • Work with people all over the world…and use telepresence robots for meeting remote colleagues… provided you don’t mind seeing a Berliner colleague’s face rolling past on a robot!
  • “Funky Friday” takes place every other week giving you 10% of your time to work on something new, reading groups, tech talks, generous training and conference budgets, and any technical books you need

Perks

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • An open company culture where everyone’s voice can be heard
  • Opportunities to develop your career
  • Macbook Pro
  • Opportunity to be based in either our Brighton HQ in spacious new offices
  • 25 days paid holiday
  • Bike to work scheme & childcare vouchers
  • Sushi days
  • Foosball table & Table Tennis

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

Brandwatch is one of the world’s best Social Media Monitoring applications. We help hundreds of clients discover, understand and respond to comments made on the web.

As we continue our rapid expansion, we are hiring a Java Developer to join our development team in sunny Stuttgart.

You will be working on an exciting product, providing API support for innovative data visualisations using cutting edge software and hardware. This is a great opportunity to work on something with a high level of exposure.

This role is ideal for self-starters who wish to move on to a more challenging role and learn new skills.

What we are looking for:

  • A good programming-related degree, ideally Computer Science
  • 2 years of commercial Java programming experience, ideally around the Spring 3 framework and/or Big Data technologies
  • Experience integrating 3rd party APIs
  • Knowledge of databases, e.g. MySQL or PostgreSQL
  • Strong SQL skills
  • Experience of Agile and SCRUM and Agile development processes (refactoring, unit tests etc.)
  • Experience of Git
  • Ability to find the way around existing large code bases
  • Good problem-solving skills, able to think laterally and come up with solutions on-the-spot
  • Good communications and team-working skills
  • A natural interest in technology, always reading about and tinkering with new tools and ideas and able to pick things up quickly
  • An interest in social media and familiarity with the current trends
  • Very good English skills and experience of working with a remote team

Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • Innovation time put aside to work on your own projects
  • A company that values creativity and cares about it’s staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • MacBook Pro with Retina display
  • A nice office in a central location in Stuttgart
  • Table Tennis and Foosball table

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

Brandwatch is one of the world’s best Social Media Monitoring applications. We help hundreds of clients discover, understand and respond to comments made on the web.

As we continue our fast expansion, we are hiring an JavaScript Developer for our office in Berlin to enhance and extend our user interface. You’ll be working within a highly-skilled team using cutting edge technologies such as Backbone.js and Node.js in order to add new functionality to the Brandwatch web application.

The successful candidate will:

  • work day-to-day on the Brandwatch web app, a complex Backbone.js app served by Express on Node.js
  • be involved in the creation of new functionality through initial estimation to final delivery, as part of feature teams using scrum methodology
  • be jointly responsible with the other developers for mentoring junior developers

You should have:

  • A good programming-related degree
  • Advanced JavaScript programming skills
  • Advanced knowledge of HTML 5, CSS, and Web standards
  • Exposure to Backbone.js, with an understanding of MV* architectures
  • Experience of developing with BDD (or TDD) processes and frameworks using tools such as Jasmine, Mocha and Sinon
  • Experience with Git (a link to your Github account is a plus)
  • Familiarity with Node.js
  • Familiarity with Linux/OSX

Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • Innovation time put aside to work on your own projects
  • Brand-new office in Prenzlauerberg
  • MacBook Pro with Retina display
  • Foosball table
  • Frühstück Fridays and sushi days
  • Free carsharing membership to DriveNow

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes. 

apply

The Product team are passionate about making sure we develop the best possible products for our clients. We are a bunch of Product Owners who love talking to our clients about their use cases and then turning those into great features with the development teams. Our Scrum Masters make sure all of this is delivered in an agile and iterative way and that developers can get on with developing.

As we continue our fast expansion, we are hiring a Scrum Master to join the product development team and help us deliver amazing products. We are looking for someone who can show a clear passion for Scrum, can enable teams to be their very best and deliver quickly.

Responsibilities include:

  • running the Scrum process for 2 – 3 teams
  • understanding each team’s project requirements and technical constraints by working in alignment with the Agile group, Team Leads and Product Owners
  • working with the Product Owners to manage changes throughout the development process
  • communicating problems and risks to the Agile group and wider organisation in order to reach appropriate resolutions
  • effective coaching of team members on good agile practices
  • reporting on progress throughout the projects and upon request
  • ensuring a good level of team productivity based on metrics such as velocity and product released
  • ensuring good time keeping and efficiency for Scrum ceremonies and other meetings
  • work with Scrum Masters and other engineering staff to coordinate practices and changes and allow knowledge sharing
  • work in alignment with the Agile Group vision
  • act as administrator for JIRA for the relevant teams
  • help to maintain the current company culture and positive working environment

Skill Range:

  • Proven experience in successfully running software development projects, preferably using Scrum and other Agile methodologies
  • A solid technical knowledge of software development, preferably web-based SaaS applications
  • Experience of using JIRA with Agile (previously called GreenHopper)
  • A keen interest in social media and technology
  • A clear passion for what you do and can excite teams of developers

Preferred Qualifications:

  • Excellent leadership, communication and organisational skills
  • Ability to maintain calm under pressure and resolve conflict effectively
  • Ability to focus and excellent attention to detail even when working in a fast-paced environment
  • Demonstrated project tracking and analytical skills
  • A deep understanding of different agile methodologies and appropriateness to team and project context

Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • Innovation time put aside to work on your own projects
  • MacBook Pro with Retina display
  • Brand-new office in Prenzlauerberg
  • Foosball table
  • Frühstück Fridays and sushi days
  • Free carsharing membership to DriveNow

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

Brandwatch is one of the world’s best Social Media Monitoring applications. We help hundreds of clients discover, understand and respond to comments made on the web.
As we continue our fast expansion, we are hiring a Product Owner to join the Queries & Dashboard team and help shape the future of our products.

Your duties will include

  • Conducting market, competitor and client studies to inform our software development roadmap and strategy
  • Guiding the development of specific features and new products by identifying clear requirements, creating, trialling and refining prototypes, planning feature launches, gathering feedback after launch and identifying the need for further development
  • Liaising with the commercial team, client relations team, technical and design team and other members of the Scrum/Product team, and working in close contact with the CTO

Skill Range
We are looking for candidates who can demonstrate the following:

  • proven experience of commercial experience as a Product Owner
  • a portfolio of successful software product launches, preferably web-based applications
  • experience delivering projects with the Scrum methodology
  • a keen interest in social media, technology and user experience

Perks

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • Innovation time put aside to work on your own projects
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • MacBook Pro with Retina display
  • A nice office in a central location in Stuttgart
  • Table Tennis and Foosball table

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

Due to our rapid expansion we are now hiring a Linux System Administrator to join our Systems Availability team.

You will be part of the team that deploys new versions of the Brandwatch App, monitors the App’s stability and performance, and who develop the tools and processes for these responsibilities. This includes being part of the operations support rota.

What you need:

  • Experience monitoring and tracking of production systems, ideally open source software like Nagios, Sensu, Graphite, Logstash
  • Extensive Linux system administration experience, including performance tuning and scripting (Bash, Python and/or Ruby), and ideally using Debian GNU/Linux.
  • Experience with configuration management, ideally Puppet or Ansible
  • A proven track-record of supporting a modern web application, ideally running NginX, Apache Tomcat and Node.js on Linux.
  • Experience managing databases, ideally PostgreSQL and HBase
  • A keen interest in new technologies in this field

Our Culture:

  • Small teams of skilled people, in a friendly and relaxed environment
  • Quiet hours for developers so you can work uninterrupted throughout the morning
  • Work with people all over the world…and use telepresence robots for meeting remote colleagues… provided you don’t mind seeing a international colleague’s face rolling past on a robot!
  • “Funky Friday” takes place every other week giving you 10% of your time to work on something new, reading groups, tech talks, generous training and conference budgets, and any technical books you need

Our Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • MacBook Pro with Retina display
  • Brand-new office in Prenzlauerberg
  • 30 days paid vacation
  • Foosball table
  • Frühstück Fridays and sushi days
  • Free carsharing membership to DriveNow

Interested candidates should apply with their CV and a cover letter, including salary expectations.

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply