IKEA – using Brandwatch Vizia – built ‘The Listening Hub’ within their European Headquarters and began to engage multiple departments in social media best practices and delivered actionable reports to teams across the organization.
How do we measure up?
Ask our customers.
A selection of our customers share their insights and experiences, both in the field of social media monitoring and in their use of the Brandwatch app, illustrating practical examples of how the tool has benefited their organizations.
Already a customer and want to share your thoughts? Get in touch; we'd love to feature your story.Want to hear more about how our customers use Brandwatch?
Utilizing the power of Brandwatch Vizia within their Command Center, MoneyGram is able to bring social intelligence into day-to-day business operations and enhance and better understand the voice of their customers.
Spreading social across the enterprise. Watch this video to see how Monster are powering real-time engagement with a social media command center.
Applying Brandwatch’s powerful news and forum site coverage and flexible filtering capabilities, DDB was able to launch an inventive Game of Thrones campaign that reached 43 million people in 168 countries.
In an industry as fast-paced and customer-focused as travel, you need to make sure you have eyes everywhere. That’s why LateRooms.com, the UK’s leading hotel booking site, chose Brandwatch to improve its customer service.
World-leading content creation and design agency Somethin’ Else used Brandwatch Analytics to manage, segment and monitor millions of mentions for the biggest event in the UK music calendar, The BRIT Awards.
Creation Healthcare distills groundbreaking social insights to inform strategy development. Read the case study to learn how Creation Healthcare created a groundbreaking healthcare analysis product using the Brandwatch API.
British Red Cross utilized Brandwatch Analytics to react quickly in a crisis. Download the case study to see how the organization adapted their social strategy and responded faster to improve campaign success.
The Social Studies Group harnessed the power of Brandwatch Analytics to unearth a new consumer market for their client, an ethnic food brand.
Global social media agency mycleveragency builds relationships and conversations between brands, customers and their friends. To improve business results, mycleveragency decided to use a platform that would allow them to glean the most social insights possible about their current clients, potential clients and competitors.
Learn how The Social Studies Group, with some help from Brandwatch, assisted a major pharmaceutical company and its PR firm in understanding and managing all online conversations related to a genetic disorder (as well as the pharma company’s treatment for it).
When the Social Studies Group needed to tackle huge volumes of social data to assist a global consumer electronics giant in understanding customer preferences for user experience (UX), they turned to Brandwatch.