Argos used Brandwatch Analytics to gauge consumer reaction to their new digital stores, helping the retail giant uncover demographic insights and increase customer satisfaction.
How do we measure up?
Ask our customers.
A selection of our customers share their insights and experiences, both in the field of social media monitoring and in their use of the Brandwatch app, illustrating practical examples of how the tool has benefited their organizations.
Already a customer and want to share your thoughts? Get in touch; we'd love to feature your story.Want to hear more about how our customers use Brandwatch?
IKEA – using Brandwatch Vizia – built ‘The Listening Hub’ within their European Headquarters and began to engage multiple departments in social media best practices and delivered actionable reports to teams across the organization.
Utilizing the power of Brandwatch Vizia within their Command Center, MoneyGram is able to bring social intelligence into day-to-day business operations and enhance and better understand the voice of their customers.
ESPN used Brandwatch’s insightful demographics data and intelligent sentiment analysis to reach over 2 million Twitter users.
Applying Brandwatch’s powerful news and forum site coverage and flexible filtering capabilities, DDB was able to launch an inventive Game of Thrones campaign that reached 43 million people in 168 countries.
In an industry as fast-paced and customer-focused as travel, you need to make sure you have eyes everywhere. That’s why LateRooms.com, the UK’s leading hotel booking site, chose Brandwatch to improve its customer service.
Sparkassen-Finanzgruppe needed a flexible and adaptable social media monitoring solution to address their diverse branches and dynamic needs. This case study covers the challenges, obstacles and results Sparkassen faced in implementing a single platform to achieve its goals.
Creation Healthcare distills groundbreaking social insights to inform strategy development. Read the case study to learn how Creation Healthcare created a groundbreaking healthcare analysis product using the Brandwatch API.
British Red Cross utilized Brandwatch Analytics to react quickly in a crisis. Download the case study to see how the organization adapted their social strategy and responded faster to improve campaign success.
Kellogg’s used Brandwatch Analytics to manage a three month Twitter campaign. Read this case study to see how the global brand boosted their social media results, informed future campaigns and saw real ROI.
Global social media agency mycleveragency builds relationships and conversations between brands, customers and their friends. To improve business results, mycleveragency decided to use a platform that would allow them to glean the most social insights possible about their current clients, potential clients and competitors.
Learn how The Social Studies Group, with some help from Brandwatch, assisted a major pharmaceutical company and its PR firm in understanding and managing all online conversations related to a genetic disorder (as well as the pharma company’s treatment for it).