Company/Careers
Location: anywhere, though preferably Brighton (UK) or New York (US)
Salary: entry-level hourly rate
Tired of hearing the paradox of needing career experience to kick-start your career? Well we’re looking for the right people to help us in our expanding marketing team, giving successful candidates the chance to gain valuable industry experience at one of the world’s leading social media technology companies.
We are growing fast and need someone who can hit the ground running, and work collaboratively with a global team of marketers and community managers.
You will be based in or near our offices in Brighton or New York, though there might in some cases be the option to spend some of your time working remotely.
This will initially be on a three month internship, though there may be the opportunity to later develop this into a full-time position.
Responsibilities include
- Assisting on writing and editing all sorts of things, from blog posts to longer pieces
- Contributing to and becoming a part of useful discussions and communities online
- Maintaining and growing some of Brandwatch’s social profiles
- Contact influential people and companies to generate hype and traffic around Brandwatch’s tool and activity
- Research top influencers, competitors and trends in the industry
- Producing original content, including short articles but also more expansive reports
- Evaluate and strategise opportunities for increasing Brandwatch’s readership and visibility
Requirements
- Experience in social media, writing and relevant industries is desired, but not necessary
- Ideal candidates will have a bachelor’s degree, preferably in media, marketing or public relations
- Excellent verbal and creative writing skills
- Knowledge and/or experience optimising use of leading social networking tools such as Twitter, Facebook, YouTube, LinkedIn, etc.
- An ability to build social networks and establish meaningful relationships
- Experience in SaaS or social media technology sectors is a plus but not required
Why apply to join Brandwatch?
Successful candidates will be working with a young, energetic and rapidly growing company in an exciting, innovative industry. Brandwatch believes strongly in staff development and is looking to hire people who have the potential and desire to build a career with the company. We offer a host of benefits, a fun work experience and opportunities for growth.
Please send CVs/resumes with any relevant additional information to joel@brandwatch.com
Location: New York (US)
We’re looking for a candidate with public relations experience who has a well-rounded skill set encompassing social marketing and evangelism alongside traditional PR/AR practices.
If you’re a strong communicator, talented writer, motivated self-starter who has a knack for building and nurturing relationships with media, influencers, analysts and customers – this role could be the right fit for you. We are growing fast and need someone who can hit the ground running, and work collaboratively with a global team of marketers and community managers.
In this role, you will be responsible for planning, developing and executing public relations campaigns for the US market which showcase our expertise in the social analytics space and put valuable insights into the hands of prospects and customers.
Additional responsibilities include
- Develop a PR & social media strategy that highlights our unique voice/ vision in the market and drives optimal brand visibility
- Create timely and engaging content and press announcements for publishing across multiple communication channels
- Grow and nurture a strong network of media and industry professionals
- Conduct media outreach to attain press coverage in target publications and increase brand visibility in the market
- Manage, coordinate and execute ongoing analyst relations programs
- Research top influencers, competitors, and trends in the industry
- Identify and secure relevant speaking opportunities and editorials for our subject matter experts and thought leaders
- Identify and manage award opportunities
- Work with customers and partners on co-sponsored PR and social marketing programs
- Analyze and report results on a monthly basis
Requirements
- 3-5 years public relations experience in either an agency or corporate environment
- Bachelor’s degree, preferably in communications, marketing, or public relations
- Excellent verbal and creative writing skills
- Knowledge and/or experience optimizing use of leading social networking tools such as Twitter, Facebook, YouTube, LinkedIn, etc.
- Strong evidence of experience building social networks and establishing relationships
- Experience in SaaS or social media technology sectors a plus but not required
Why apply to join Brandwatch?
Successful candidates will be working with a young, energetic and rapidly growing company in an exciting, innovative industry. Brandwatch believes strongly in staff development and is looking to hire people who have the potential and desire to build a career with the company. We offer a host of benefits, a fun work experience and opportunities for growth. Salary range will be commensurate with experience.
Brandwatch is an Equal Opportunity Employer.
Interested candidates should send a resume and a cover letter, including salary expectations, to drewd(at)brandwatch.com
Location: Berlin (DE)
Salary: up-to €42k plus benefits
Brandwatch is one of the world’s best Social Media Monitoring applications. We help hundreds of clients discover, understand and respond to comments made on the web.
As we continue our fast expansion, we are hiring an experienced Intermediate Web App Tester to join our busy Quality Assurance team.
Your main duties will be:
- Work with the product team leads, technical leads and product managers to understand new requirements and functionality
- Create, estimate and execute manual test plans, using a combination of web browsers
- Report issues and help developers to resolve them
- Maintaining the regression suite of test scripts
- Proactively own and manage all assigned tasks within your allocated product stream(s)
- Report progress to the Head of Testing.
You will need:
- A good (1:1 or 2:1) university degree
- Fluent in English (written and spoken)
- Good understanding of QA processes and the wider development life-cycle
- 3 years + commercial web application testing
- Experience with JIRA or similar commercial defect tracking tool
- To be comfortable delving into the console to investigate errors
- Ability to interrogate databases using SQL
- Intermediate knowledge of a range of web browsers (IE, Firefox, Chrome, Safari) and operating systems (Windows, MacOSX)
- Experienced in scrum/agile
- Previous hands-on experience using Selenium WebDriver, Cucumber, ruby or similar automated testing software, as there is an opportunity to assist with the test automation
Perks:
- A company that values innovation and creativity
- Real opportunities to develop your career
- Monthly and yearly bonuses
- Offices in central Berlin (Kastanienallee)
Interested candidates should send their CV and a cover letter, including salary expectations, to lee@brandwatch.com
Location: Brighton (UK)
Salary: up to 38k plus benefits
Brandwatch is one of the world’s best Social Media Monitoring applications. We help hundreds of clients discover, understand and respond to comments made on the web.
As we continue our fast expansion, we are hiring an experienced Automated Web Tester to join our expanding Quality Assurance team.
Your main duties will be:
- Work with the product team leads, technical leads and product managers to understand the new functionality being developed
- Create and execute manual and automated test plans, using a combination of web browsers and operating systems
- Maintain the regression suite of test scripts and the automated testing framework
- Report issues and help developers to resolve them
You will need:
- A good (1:1 or 2:1) university degree
- Good understanding of QA processes and the wider development life-cycle
- Hands-on experience of Selenium WebDriver, Cucumber or similar automated testing software
- Proficient in developing scripts from scratch using Ruby or similar
- 3 years + commercial web-based testing
- Ability to interrogate databases using SQL
- Intermediate knowledge of a range of web browsers (IE, Firefox, Chrome, Safari) and operating systems (Windows, Linux, MacOSX)
- Experienced in scrum
Experience of the following would be advantageous:
- Knowledge of GIT or other CMS
- Experience with JIRA
- Selenium RC
- Continuous Integration utilising Jenkins or similar
- ISEB\ISTQB Foundation Level Certificate
Perks:
- A company that values innovation and creativity
- Real opportunities to develop your career
- Monthly and yearly bonuses
- Private health insurance
- Tax-efficient cycle to work and childcare schemes
- Great offices in central Brighton, with free drinks and snacks
Interested candidates should send their CV and a cover letter, including salary expectations, to lee@brandwatch.com
Location: Brighton (UK)
Salary: up-to £33k plus benefits
Brandwatch is one of the world’s best Social Media Monitoring applications. We help hundreds of clients discover, understand and respond to comments made on the web.
As we continue our fast expansion, we are hiring an experienced Manual Web App Tester to join our Quality Assurance team.
Your main duties will be:
- Work with the product team leads, technical leads and product managers to understand new requirements and functionality
- Create, estimate and execute manual test plans, using a combination of web browsers
- Report issues and help developers to resolve them
- Maintaining the regression suite of test scripts
- Proactively manage all assigned tasks within your allocated product stream(s)
You will need:
- A good (1:1 or 2:1) university degree
- Good understanding of QA processes and the wider development life-cycle
- 3 years + commercial web application testing
- Experience with JIRA or similar commercial defect tracking tool
- To be comfortable delving into the console to investigate errors
- Ability to interrogate databases using SQL
- Intermediate knowledge of a range of web browsers (IE, Firefox, Chrome, Safari) and operating systems (Windows, Linux, MacOSX)
- Experienced in scrum/agile
- ISEB\ISTQB Foundation Level Certificate
Experience of the following would be advantageous:
- Previous hands-on experience using Selenium WebDriver, Cucumber, ruby or similar automated testing software, as there is an opportunity to assist with the test automation
- Command line
Perks:
- A company that values innovation and creativity
- Real opportunities to develop your career
- Monthly and yearly bonuses
- Private health insurance
- Tax-efficient cycle to work and childcare schemes
- Great offices in central Brighton, with free drinks and snacks
Interested candidates should send their CV and a cover letter, including salary expectations, to lee@brandwatch.com
Location: Berlin (DE)
Brandwatch is one of the world’s best Social Media Monitoring applications. We help hundreds of clients discover, understand and respond to comments made on the web.
As we continue our fast expansion, we are hiring a Java Developer to join the product development team.
You will be working on an exciting new product, providing API support for innovative new data visualisations using cutting edge software and hardware. The product itself will be used on displays in some ‘household name’ multinational companies; this is a great opportunity to work on something with a high level of exposure.
This role is ideal for a keen developer who has a couple of years Java development under their belt, and now wishes to move on to a more challenging role and learn new skills.
The successful candidate will have the following skills
- A good (1:1 or 2:1) programming-related degree, ideally Computer Science
- 2 years of commercial Java programming experience, ideally around the Spring 3 framework and/or Big Data technologies
- Experience integrating 3rd party APIs
- Knowledge of databases, e.g. MySQL or PostgreSQL
- Strong SQL skills
- Experience of Agile and SCRUM
- Experience of Git
- Good problem-solving skills, able to think laterally and come up with solutions on-the-spot
- Not scared of the command-line, preferably Linux
- Good communications and team-working skills
- A natural interest in technology, always reading about and tinkering with new tools and ideas and able to pick things up quickly
- An interest in social media and familiarity with the current trends
- Fluent English – you’ll be part of an English-speaking team
What we are offering
- A company that values innovation and creativity
- Real opportunities to develop your career
- Brilliant people who are great to work with
- Monthly and yearly bonuses
- 10% time to try out ideas of your own and experiment with promising technologies
Interested candidates should send their CV and a cover letter, including salary expectations, to jobs@brandwatch.com
Location: Brighton (UK)
Brandwatch is one of the world’s best Social Media Monitoring applications. We help hundreds of clients discover, understand and respond to comments made on the web.
As we continue our fast expansion, we are hiring a Java Developer to work on our data collection and analysis team. The role will involve extending our web crawlers to cover additional sources, extracting new kinds of metadata, improving algorithms for spam filtering.
This role is ideal for a keen developer who has a couple of years Java development under their belt, and now wishes to move on to a more challenging role and learn new skills.
The successful candidate will have the following skills
- A good (1:1 or 2:1) programmingrelated degree, ideally Computer Science
- 2 years of commercial Java programming experience
- Knowledge of databases, e.g. MySQL or PostgreSQL
- Previous experience with web crawlers would be a definite plus
- Comfortable with the commandline, preferably Linux
- An interest in social media
- A natural interest in technology, always reading about and tinkering with new tools and ideas and able to pick things up quickly
What we are offering
- Salary up to £36k based on skills and experience
- A company that values innovation and creativity
- Real opportunities to develop your career
- Brilliant people who are great to work with
- Monthly and yearly bonuses
- Private health insurance
- 10% time to try out ideas of your own and experiment with promising technologies
- Taxefficient cycle to work and childcare schemes
- Great offices in central Brighton, with free drinks and snacks
Interested candidates should send their CV and a cover letter, including salary expectations, to jobs@brandwatch.com
Location: New York (US)
We’re looking for a candidate who will thrive at turning social data into valuable insights for the growing social business marketplace. If you have a passion for problem solving, performing analyses, and using data to answer interesting questions – this could be the perfect role for you.
The person in this role will be responsible for conducting analyses on large social data sets using our own market-leading social monitoring and analytics solution. The goal is to discover and showcase how social data can help our target audiences better address their own business needs in varied use cases and industry verticals. The trends you identify and the outcomes you predict will be used to support a host of content marketing initiatives, including PR, community management, sales support and customer marketing.
Additional responsibilities include
- Developing strong working knowledge of Brandwatch social monitoring technology and analytical methodologies
- Conducting ongoing research to identify trending topics of interest in various industry segments
- Proposing content topics based on research that resonate with social business professionals and will provide them insights to put into practice
- Providing rationale behind methodologies and overall findings in easy-to-understand terms, clearly identifying what data is relevant, and assist in helping to simplify the results and work with design teams to translate them into visuals
- Possibly interacting with media, analysts and customers as a subject matter expert on social data analysis in the future
Requirements
- Bachelor’s degree, preferably in statistics, computer science, linguistics or related area of expertise working with statistical model
- Can translate technical data into easy-to-understand insights that are informative and actionable to business professionals, including marketers, customer service reps and researchers
- Highly collaborative with a can-do attitude
- Excellent attention to detail, with strong interpersonal and communication skills
- Ability to multi-task on multiple projects at any one time
- Experience in SaaS or social media technology sectors a plus but not required
Why apply to join Brandwatch?
Successful candidates will be working with a young, energetic and rapidly growing company in an exciting, innovative industry. Brandwatch believes strongly in staff development and is looking to hire people who have the potential and desire to build a career with the company. We offer a host of benefits, a fun work experience and opportunities for growth.
Brandwatch is an Equal Opportunity Employer.
Interested candidates should send a resume and a cover letter, including salary expectations, to drewd(at)brandwatch.com
Salary: Up to 45k depending on experience, plus bonus & benefits
Location: Brighton (UK)
Brandwatch is one of the world’s best Social Media Monitoring applications. We help hundreds of clients discover, understand and respond to comments made on the web.
As we continue our fast expansion, we are hiring a User Experience/Interaction Designer to join the Analytics & Insights product team and help shape the future of our products.
Your duties will include
- Understand and adhere to the User Experience guidelines as specified by our core UX team
- Develop wireframes and prototypes for new features within the Analytics & Insights team
- Follow and refine these features from initial estimation to final delivery using the Scrum methodology
- Keeping on top of the best ways to present Brandwatch to our users: reading user research, investigating our competitors and other apps for best practice
- Conduct user testing on designs to improve the interface
Skill range
We are looking for candidates who can demonstrate the following:
- A good degree with HCI/UX as a component
- 2+ years experience in UX in industry
- Demonstrable skills in designing and redesigning user experiences (link to online portfolio a plus)
- Good knowledge of HTML, CSS, Adobe CS and web standards
- Javascript programming experience is highly desirable
- Fluent English and good written and verbal communication skill
Perks
- A company that values innovation and creativity
- Real opportunities to develop your career
- Brilliant people who are great to work with
- Monthly and yearly bonuses
- Work on small projects of your choice every other Friday
- Private health insurance
- Tax-efficient cycle to work and childcare schemes
- Great offices in central Brighton, with free drinks and snacks
Interested candidates should send their CV and a cover letter, including salary expectations, to jobs@brandwatch.com
Salary: £18 – 25k plus bonus & benefits
Location: Brighton (UK)
Brandwatch is one of the world’s leading social media monitoring applications. We help customers from all across the globe discover, understand and respond to comments made about them on the web in real time. As we continue our rapid expansion we have a vacancy for a Second Line Support Engineer to join our customer support department. We believe this role would suit a hobby programmer looking to break into the sector or possibly a seasoned support veteran looking to move into a more technical role.
Your duties will include
- Provide 2nd-line technical support to our clients
- Deal with client requests, investigate and resolve issues
- Assist the developers to implement software enhancements and bug fixes when required
- Be on-call on evenings as part of a rota
Skill Range
You will need:
- A technical degree that contained multiple programming-related components at any honours level
- Good knowledge of computer programming fundamentals, web development and databases (MySQL or similar). Knowledge of Java, Javascript, PHP or Python a strong advantage
- Preferably some experience in a customer facing role
- Great interpersonal skills and a willingness to help users
- A keen interest in social media
Perks
- A company that values innovation and creativity
- Real opportunities to develop your career
- Brilliant people who are great to work with
- Work on small projects of your choice every other Friday
- Monthly and yearly bonuses
- Private health insurance
- Tax-efficient cycle to work and childcare schemes
- Great offices in central Brighton, with free drinks and snacks
Interested candidates should send their CV and a cover letter, including salary expectations, to jobs@brandwatch.com
Purchase Ledger Clerk (P/T)
Salary: c£9.50 per hour
Location: Brighton (UK)
Brandwatch is one of the world’s best Social Media Monitoring applications. We help hundreds of clients discover, understand and respond to comments made on the web. As we continue our fast expansion, we are now hiring a part-time Purchase Ledger Clerk ( 2 days / week) reporting to the Financial Controller.
Scope of the Job:
- To ensure that the Purchase Ledger is accurately maintained and process deadlines (payment dates) are met
- To ensure suppliers (trade suppliers, councillors, partners) are paid in accordance with agreed terms and conditions, or in accordance with best practice
- To ensure good internal control with respect to the Purchase Ledger function. For example, purchase orders (PO’s) are raised and signed by the appropriate signatories, PO’s are attached to invoices for payment, invoices signed by the appropriate signatories and coded correctly.
Duties and Key Responsibilities
- To maintain the Invoice/Purchase Order signatory list and issue periodic updates to budget-holders
- Collect expense claims, invoices and purchase orders
- Provide budget-holders with costing information
- To ensure that all invoices or expenses requests are correctly calculated, approved and coded. Ensure invoices are invoices and expense claims comply with the expense policies
- Maintain adequate records of pro-forma invoices issued and chase up associated invoices
- Investigate and resolve purchase ledger queries as required
- To reconcile suppler statements to supplier purchase ledger accounts
- Responsible for the monthly closure of the Purchase Ledger including payment and credit control, management reports, aged creditors payments
- To prepare payment batches and enter payment through BACS or manual cheque for all due balances on a regular basis, in accordance with supplier’s terms and conditions
- Ensure prompt filing of supplier invoices
- To liaise with suppliers concerning invoice queries
- To produce Suggested Payment Report & BACS Report for the Financial Accountant before processing payment to Bank
- Ensure adherence to month-end deadlines
Skills, Knowledge and Abilities
- Entry level accountancy qualification
- Relevant knowledge and understanding in a similar role
- A strong customer service focus, and the ability to build effective working relationships with employees and external stakeholders/suppliers
- The ability to work effectively in a team environment and to process deadlines
- Computerised accounting purchase-ledger experience, preferably Netsuite
- High attention to detail and an orderly approach to processing
- Expense-claim processing knowledge and understanding
- An understanding of VAT and what expenses are claimable
- Sound working knowledge of MS Windows-based software packages, including word processing, spreadsheets, electronic mail, and the internet
Brandwatch is an Equal Opportunity Employer.
Please submit applications for this role to rob@brandwatch.com
Brandwatch is one of the world’s leading social media monitoring applications. We help customers from all across the globe discover, understand and respond to comments made about them on the web in real time. Continuing our expansion we are seeking to hire an Account Manager in our Berlin office.
Your main duties will be:
- Working closely with Brandwatch clients to build a trusted relationship and gain understanding of their business, their goals and their company
- Interact with clients to set clear expectations (SOW, timelines ..), confirm deliverables and carry out quality checks
- Offer strategic insights for social media monitoring through effective use of the Brandwatch application
- Identify cross sell opportunities and develop relationships with those clients to build business and sales
- Managing relationships for client retention and become the trusted advisor for social media monitoring
- Become an ambassador for Brandwatch within the client base and extended industry
Candidate Requirements:
Essential:
- Several years international experience in project management, web analytics, business intelligence and/or social media
- Excellent account management skills that efficiently drive the communications between the partners/clients
- Commercially astute, strategic, intelligent, insightful,
- Ability to work autonomously
- Reliable presentation skills that engage with the client
- Excellent writing skills
- Attention to detail
- Passion for the internet
- Strong computer and desktop skills
- Sense of humour
- Good class degree
- Fluent in English (written and spoken)
Preferable:
- Exposure to and understanding of social media monitoring tools
- Account management experience with a social media monitoring provider
- Demonstrable knowledge of marketing principles and best practice
- Entrepreneurial flair
- Statistical analysis skills
- German and additional language skills
Salary depending on skills and experience plus bonus / commission
Interested candidates should send their CV and a cover, including salary expectations, to jobs@brandwatch.com
Brandwatch is looking for a number of inside sales reps to join its burgeoning American branch.
You will be responsible for:
- Outbound lead generation
- Attending trade shows and networking events that may take place outside of standard business hours
- Developing your professional network
- Responding to inbound leads
To close business you will:
- Qualifying leads inline with the Brandwatch sales process
- Be able to understand and articulate clients needs
- Understand the Brandwatch product and demonstrate how Brandwatch can meet these needs
- Understand the competitive landscape and position Brandwatch vs competing products
- Understand the social media landscape and keep up to date with industry trends
- Deliver system demoes online and / or in person
- Manage the product trial process
- Work with the wider team to deliver briefs or other pre-sales activity as needed
- Communicate in an honest and ethical manner
Reporting to the VP for North America you will:
- Report on your sales and lead generation activity
- Keep your sales forecasts up to date
- Highlight key opportunities and involved other team members as needed
- Have experience in Salesforce or other sales systems
- Be well organized, self motivated and focussed
- Be comfortable working independently and in a team
- Have excelent written and verbal skills
- Have a Bachelors degree or higher
- Have a minimum of 2 years experience is social media, PR, marketing, research or CRM products and / or services sales
- Languages are an advantage
- Already utilize social media both personally and professionally
- Understand that the sale is the start of the client journey, not the end
Travel may be required.
If you think that this is you please send your resume with a short cover letter explaining why and send it to seb@brandwatch.com. Please also include a link to your Twitter handle and LinkedIn profile.
Why apply to join Brandwatch?
Successful candidates will be working with a young, energetic and rapidly growing company. We offer unlimited commission structures, a great health and vacation package and taking a break on the office Wii. On completion of a probation period successful team members will spend a week in our UK head office.
Brandwatch believes strongly in staff development and are looking to hire people who have the potential and desire to build a career with the company.Interested candidates should send their CV and a cover, including salary expectations, to jobs@brandwatch.com
Please do not call or connect with us via LinkedIn at this stage. We are not accepting resumes via agencies at this stage.
Brandwatch is an Equal Opportunity Employer.
Sales | New York, NY and Chicago
As a SDR you will identify and research targeted companies, develop structured email and telephone campaigns and take them to the stage that they are sales ready. The SDR will conduct high-level conversations with senior executives about their business, their social media issues and operations. The successful candidates will be strongly self-motivated and driven individuals who are goal-oriented, methodical, persistent and work well in a team.
You will have a passion for understanding the challenges that face our clients and to be part of a successful team. You will be an independent thinker who wants to contribute to the overall company, the way we work and what we do. You will be smart, a listener and be able to translate business issues to the Sales team. You will pro-actively be looking to improve your skills in sales and develop your understanding of our Clients’ business.
Brandwatch offers opportunities for career progression and is fast growth company with lots of opportunities being created.
Responsibilities:
- Learn and execute processes to generate new sales opportunities
- Strategize with top-producing Sales people and Marketing
- Engage Executives in targeted prospect accounts
- Orchestrate discussions with senior execs around their business needs
- Build, manage and maintain a pipeline of interested prospects
- Leverage Salesforce to ensue successful transitions to the Sales team
Requirements:
- 2+ years sales prospecting or business development experience
- Social media sales experience a plus but not a requirement
- Experience in software, SaaS
- 4 year degree
- Desire to succeed in tech sales
- Experience calling at the executive level
- Salesforce CRM experience a plus
- Please note any industry specific knowledge
Brandwatch is an equal opportunities employer offering great health care benefits and 20 days annual holidays per year.
Salary: $TBC
If you would like to apply for this position then please send your CV to jobs@brandwatch.com