Sep 27 2010 |

Product Update: 27 September 2010

We have been keeping ourselves busy working on our social media monitoring tool since our last product update. Here is a summary of the recent additions to the application. (more…)

Sep 22 2010 |

Social Media Monitoring: How to Build a Good Query

Social Media Monitoring is bit like finding a needle in a haystack, or lots of needles but in a big haystack. For most brands there are dozens or hundreds of interesting mentions every day, but the problem is that they are hidden among thousands of less interesting or completely irrelevant mentions. (more…)

Sep 3 2010 |

Navigating the Retail Minefield (Retail Week)

Halfords isn’t the first retailer to struggle to come to terms with a new warehouse, but supply chain is just one area where retailers come unstuck. (more…)