The Help Center

The Help Center is our ever-growing library of user guides and FAQs that will help you become a master of the Brandwatch Analytics platform.

We invest heavily in our training and support offering, and offer the best support on the market. We’re proud to say that we have a customer support satisfaction score of 97%.

The Help Center offers multi-media support and training material in three languages: English, Spanish and German.

The Help Center includes:

  • User guides including tutorials to get you up and running
  • How to videos
  • FAQs
  • Documentation on all our features
  • Release notes on changes to the platform

Access The Help Center [login required]

If you can’t find what you are looking for you can also raise support tickets directly from The Help Center.