The Help Center is our ever-growing library of user guides and FAQs that will help you become a master of the Brandwatch Analytics platform.
We invest heavily in our training and support offering, and offer the best support on the market. We’re proud to say that we have a customer support satisfaction score of 97%.
The Help Center offers multi-media support and training material in three languages: English, Spanish and German.
The Help Center includes:
- User guides including tutorials to get you up and running
- How to videos
- Documentation on all our features
- Release notes on changes to the platform
Access The Help Center [login required]
If you can’t find what you are looking for you can also raise support tickets directly from The Help Center.