3 Awesome Ways to Use Audience Uploads
By Mercedes Lois BullNov 18
Published October 2nd 2014
Ahhh, nothing quite like tweeting about the beer you’ve just cracked open, am I right?
Okay, so maybe not everyone associates enjoying an ice cold beer with social media, but you’d be surprised at the level of correlation between the two.
In fact, the beverage sector is quite intricately linked to social media. Insights from platforms like twitter can be used in a variety of ways to help beverage brands establish a strong social listening framework.
We find the beverage sector so interesting to analyze that we decided to put together a Beer Industry Report to gain a brief understanding of the industry’s social media landscape.
Social Listening tools are particularly adept when comparing several brands within an industry. In the Brandwatch Analytics app we looked at 5 beer brands in our Beer Industry Report:
Right away we notice that the import beers have larger volumes of mentions than the domestic craft brews and are dominating the social realm in terms of mentions. This kind of comparison can help a brand identify their social competitors and discover the means through which consumers discuss them.
Our report uncovered a total of 914k mentions in the industry (between July 1 2013 to March 30 2014), making it clear that to ignore a brand’s social media is to ignore valuable insight.
What stands out from the above image is the significant number of mentions Heineken received (even when disregarding all sports and music sponsorship mentions). By delving further into Heineken’s mentions we can measure the success of marketing efforts.
Heineken’s themes are measured through content analysis based on the frequency of words or phrases mentioned when talking about the brand.
This campaign, which attempted to affix watching sports on TV with drinking Heineken, used Twitter as the main platform to connect with consumers and stimulate brand conversation.
What is key when engaging with consumers via social media is knowing where they are talking about what.
The chart below shows that 56% of online conversation around beer is occurring on Twitter.
This highlights two things.
First of all, any beer brand without a Twitter is missing out on direct customer engagement.
Secondly, almost half the conversation happens elsewhere on the social web, which can lead to missed opportunities if brands fail to monitor the entire social realm.
Not sure how many more puns I can interject into this blog post, so if you are curious to learn more about establishing a strong social listening framework for beer brands, check out our Beer Industry Report.
Brandwatch’s North American Food and Beverage Lead Hannah Godfrey spoke about the connection between beverages and social at eBev this week in Atlanta.
Check out all our other events this fall on Brandwatch’s event page!