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Report

The Top 5 Trends Affecting Retail in the Year Ahead

What trends are transforming the retail industry? We analyzed millions of online consumer conversations to identify what’s shaping the industry in the year ahead.

In this report, you’ll learn about:

  • How retailers are personalizing experiences for consumers using AI, AR, VR, and 3D tech
  • Insights on customer experiences in retail and e-commerce
  • Consumer sentiments and trends relating to sustainability in retail
  • The growing popularity and challenges of the newly coined term recommerce
  • From BNPL to Try-Before-You-Buy: The changing consumer payment landscape
  • And much more

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