3 Simple Ways to Improve the Quality of Your Customer Feedback
By Manish DudharejiaJul 18th
Published March 16th 2018
Here we are again. It’s that time of the month where the days begin to drag again as payday seems so close and, yet, so, so far. I’m already in rationing mode. So, to cheer you up, here’s the usual reads, watches and listens for this week.
The listen-along album this time is Superorganism’s self-titled debut album:
I love the Moomins and I love Terry Pratchett. So to see the two topics combined in a single article meant I had no choice but to include it here.
‘My family and other Moomins: Rhianna Pratchett on her father’s love for Tove Jansson‘ is a heartwarming piece that is not only about the Moomins, but a look at the unique interests, quirks, and actions that bring a child and their parents together.
The article also brought Moominworld to my attention which means I’m booking a trip to Finland as soon as.
‘How knowledge about different cultures is shaking the foundations of psychology‘ examines one of these challenges, namely how much of psychological research is routed in the West and that there is likely not a uniform human psyche to define and understand.
This is a great piece that looks at how psychological research has some major faults, and how other cultures think about and approach the mind.
— mr. div (@mattdivito) July 19, 2017
This week’s artist is the motion graphic designer Matthew DiVito. A fair bit different from most of our previous artists, Matthew has a style I’m a complete sucker for.
The GIFs, animations and images pull from a retro sci-fi aesthetic, harking back to the 70s and 80s. A lot of them remind me of the old piles of science fiction books and magazines my Dad had, so they’ve got a proper nostalgic effect on me. Either way, they’re not wholly based in the past and Matthew’s own approach comes through strongly.
This week we’re back to Twitter and it’s a history account using a format that’s become popular. They essentially tweet in ‘real-time’ an event from history from their own starting point, information tweeted out at the exact time it would have happened then.
The example of this featured this week is RealtimeWWII. Fairly self-explanatory, the account livetweets the events of World War Two, a process that obviously takes years. The account, currently in 1940 and on its second run-through, is an incredible way to learn about history that gives it the context and sense of time a textbook can’t.
Finnish battle-lines in the city of Viipuri have collapsed; Finns now only holding back the Red Army via desperate house-to-house combat. pic.twitter.com/amFqKrMYHb
— WW2 Tweets from 1940 (@RealTimeWWII) March 9, 2018
I came across this piece because of this tweet. I felt like if someone waited actual months to read something, it must deserve some attention.
‘The Women Who Took on the Mafia‘ is an amazing longread that looks at organised crime in southern Italy, its roots and history, and then the women who took action to oppose it, despite the constant threat of death.
It’s a hefty piece but well worth the time investment. Also makes you realise how relatively easy your own job is.
Humans do some pretty weird things when they group up online. You only have to fall into the depths of Reddit to see what bizarre subreddits people dream up.
‘The Comforting Insanity of Creepypasta‘ takes a look at the crowdsourced fiction project of the Secure, Contain, Protect Foundation. Essentially it’s an entirely made-up horror and surrealist version of Wikipedia. Exactly what the internet is made for.
There’s some great resources for bedtime stories that will scare your children to death in the future here as well.
Image for this section by SunnyClockwork and found here.
I don’t usually feature businesses in this section, but in this case I’ll make an exception as their videos are that good. Dissolve are a stock footage and photo company who have an incredibly funny and clever YouTube channel featuring their work.
Unserious and willing to essentially take the mick out of some of their potential customers (such as with this millennial advert), the particular highlight is the recreation of famous films solely with stock footage.
You can find their channel here, and I’ve put in a video below to give you gist.