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Published May 23rd 2011

Product Update: 23 May 2011

Firstly, we have released a couple of optimisations that will speed up load times of certain components and also shorten the time it takes to finish creating your query.

There are also a couple of enhancements to the interface, the main one being that you will now see the name of the query you are working with under the name of the workspace (when the workspace name is not the same as the query – see below). Whilst this is a small addition it should help keep clear which queries you’re working with when running multiple workspaces:

Improvements to Twitter Location Filtering:

The final update this week is regarding the improvements we have made to the how we determine location for Twitter mentions. The end result of this is that, going forwards, location specific queries (for example where the query includes “location:uk”), will return a higher number of Twitter mentions.

Please note: this change will only affect you if you have been running location specific queries (for example where the query includes “location:uk”).

Our team are constantly refining and developing the Brandwatch application to ensure the service our clients are using is the best available. If you have any feedback on improvements made to the system please comment below or get in touch with us directly.

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Crimson Hexagon has merged with Brandwatch. You’re in the right place!

From May 8th, all Crimson Hexagon products are now on the Brandwatch website. You’ll find them under ‘Products’ in the navigation. If you’re an existing customer and you want to know more, your account manager will be happy to help.