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We have turned the Mentions component into a much more powerful tool to monitor and analyse the mentions of your Queries. Users can now star mentions, tag them, and categorise them by Priority and Status.
Thanks to this, each User can at any time:
Later, the same User, or one of his colleague can:
This really opens up Brandwatch to a full Monitoring and Engagement scenario. Over the next few weeks, we will be adding many more features to make Brandwatch a more powerful solution in engaging with your current and potential customers – so watch this space!
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Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.
Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.