#BeMoreSnail: Why We’re Supporting Martlets’ Snailspace
By Brandwatch Snailspace TeamAug 15th
The countdown to Christmas has well and truly begun, but this doesn’t mean we’re quaffing mulled wine with our feet up at Brandwatch. As ever, we have another exciting Product Update for you.
This weekend we added several new handy features to the app that should make your life just that little bit easier.
This includes making Groups, Categories and Rules available to be share across multiple projects, along with some very useful syntax highlighting when creating or editing Queries.
We know that teamwork is an important part of many social media monitoring processes for our clients, so we try and make working together in the app as smooth as possible.
We already have some great workflow and sharing options, such as Dashboard Sharing, but we have now added Group Sharing.
The new Group Sharing feature means that all newly created groups (whether it be Author, Query, Site or Location Groups) will now automatically be available to all members of a Project.
Of course, you can change this to private if you don’t want others in the Project to see your Groups. You also have the option of sharing your Groups across multiple Projects.
Pretty handy, eh?
Copying Categories and Rules between Projects
In addition, you can also now copy Categories and Rules between Projects.
Good news if you have Rules and Categories set up that you want to apply to more than one Project – now, you won’t to have to manually write them for each project, so you have more time to spend analysing your data.
Query syntax highlighting
We love Queries (the search strings users write to find mentions about a product, brand or topic). But we are aware that, sometimes, writing Queries can be tricky. We therefore strive to give you as much help as we can, both within the app and through additional resources.
As of this weekend, all operators in Queries will be highlighted in different colours to make them stand out. This is not just because we like to be colourful; it makes it much easier to see where your operators are, and which ones you’ve used, especially when you are writing long and complicated queries.
In addition, you will also be able to place your cursor next to a bracket and the corresponding bracket will be highlighted – particularly useful when you have that troublesome issue of working out where you’ve missed one out!
Here’s an example of what the syntax highlighting looks like:
There’s also now a handy list of operators, which can be accessed by clicking on ‘List of Operators’ in the query creation window – just in case you need a little reminder of our extensive range of operators available, to help you build the best and most refined queries possible.
If you have any feedback about these latest updates – good or bad – please get in touch and let us know! Leave a comment, or tweet us @brandwatch.