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Highlights All Marketing News Online trends

Customer Service and Marketing – A Perfect Pairing

By Eric ThomasJun 18 2014

Great Brands Are Built on Great Reputations

By Caroline SkipseyJun 11 2014

How Can Luxury Brands use Social Media?

By Iris VermerenApr 11 2014

Online Reputation Management in the Financial Services Sector

By Chelsea VarneyFeb 12 2014

How to: Use Brandwatch Alerts for Brand Management

By Georgia TregearAug 23 2013

Five Lessons in How NOT to Handle a PR Crisis: a Microsoft Case Study

By Alex MaunderAug 21 2013

Social Media Failures Can Happen on Any Scale

By Joel WindelsApr 11 2013

Justin Bieber Loves Us! Are You Aware of the Dangers of Brandjacking?

By Jasmine JaumeApr 9 2013

Beyond Social Media Monitoring: Dealing With What You Find

By Dan VirgillitoApr 2 2013

Using Social Media Monitoring for Crisis Management

By Jasmine JaumeFeb 13 2013

Remain Alert to Your Online Reputation With, erm … Alerts

By Joel WindelsJan 22 2013

The 9 Circles of Social Media Hell: When it All Goes Horribly Wrong (p1)

By Jasmine JaumeDec 6 2012

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