Crimson Hexagon’s patented social media and Big Data analytics platform helps brands uncover deep business insights from internal and external data.
Crimson Hexagon is a global leader in consumer insights from social media data. Powered by patented language and image analysis technology and an in-house data library of more than 1 trillion posts, Crimson Hexagon’s platform helps hundreds of brands and agencies answer critical business questions through the insights derived from social data and internal data.

Typical Use Cases
Audience Identification · Brand Health Analysis · Competitive Analysis · Industry Analysis · Measuring Campaign Effectiveness
Data library of 1.2 Trillion+ posts from
Instagram · Facebook · Twitter · Tumblr · Reddit · Blogs · Forums · and more!
Educational Materials
New User Guide
This guide will help new users of the Crimson Hexagon platform understand the capabilities of social media analytics, learn about the different products and features, as well as teach users how to navigate.

Official Boolean Operator Guide
This guide is a descriptive list of Operators and Field Specifiers. It will help you to understand everything you would need to know about Boolean and give you ideas for your analysis.

Foundations Training Series
This series is geared towards new users and covers best practices for building Monitors with Crimson Hexagon.
NOTE: This can only be accessed by individuals with active Crimson Hexagon platform logins.

Analysis Guides

Campaign Effectiveness Measurement
High-level instructions and recommendations for analyzing a campaign using ForSight.

Comparative Deep Dive
A thought-starter and prescriptive playbook for approaching comparative analysis.

Audience Identification Deep Dive
Planning and creation process for an audience analysis including practical examples.
Support Resources
Filing a Support Ticket
Having an issue? This article explains how and when to file a ticket.
Common Platform Mistakes and How to Resolve Them
There are some issues that you can occasionally encounter when using the Crimson Hexagon Platform. We will go through some of the most common and will provide some tips to help solve them.