Use Cases at Forrester
Examples of social media analytics use cases to help you navigate the world of social media data
Samsung: Campaign Analysis
How does Samsung use analytics to understand customers and guide strategy?
TurboTax & Google Chromcast: Product Analysis
How does TurboTax improve their products by analyzing user reviews?
Handpicked resources for Forrester
5-Minute Guide to Brand Analysis
Understand how consumers view your brand and products and what motivates their buying decisions
5-Minute Guide to Campaign Analysis
Learn how to gauge reactions, measure performance, and improve future campaigns
5-Minute Guide to Audience Analysis
Learn how to identify and understand audience, influencers, and personas
5-Minute Guide to Competitive Analysis
How to view the competition through the eyes of consumers
5-Minute Guide to Trend Analysis
Understand the consumer trends that matter to your market and industry
The Brand’s Guide to Modern Consumer Insights
New data sources and AI can tell brands what consumers want