New User Guide
This guide will help new users of the Crimson Hexagon platform understand the capabilities of social media analytics, learn about the different products and features, as well as teach users how to navigate.
Help Center
Contact Support or find an abundance of helpful resources in many different formats: articles, guides, workshops, videos, and webinars.
Foundations Training Series
Entire Series
This series is geared towards new users and covers best practices for building Monitors with Crimson Hexagon
Approaching Crimson
Unstructured data, crafting business questions and making decisions on the Platform based on your questions
Social Account Monitor
Track owned content and engagement metrics from Twitter, Facebook, or Instagram
Buzz Monitor
Fundamentals of building Buzz Monitors, utilizing Boolean and setting up your keywords, and a walkthrough of metrics
Opinion Monitor
How to create custom categories and train posts for a more nuanced analysis
Analysis Guides
Campaign Effectiveness Measurement
High-level instructions and recommendations for analyzing a campaign using ForSight.
Comparative Deep Dive
A thought-starter and prescriptive playbook for approaching comparative analysis.
Audience Identification Deep Dive
Planning and creation process for an audience analysis including practical examples.
