Giles Palmer

Founder & CEO

Giles on LinkedIn

Giles started Brandwatch after leaving BSkyB. Development on the product started in late 2005 and from its launch in August 2007, Brandwatch has grown to become one of the world’s leading Social Media Monitoring companies, serving businesses across the globe from FTSE 100 companies to SMEs.

He is a regular speaker at Social Media conferences and also serves on the Industrial Advisory Board for Sussex University as well as the Social Media Committee for the Chartered Institute of Public Relations.

Fabrice Retkowsky

Chief Technical Officer

Fabrice on LinkedIn

Fabrice has an Engineering Degree from Ecole Nationale Supèrieurede Télécommunications de Bretagne, and an MSc and PhD in Computer Science from Sussex University. Fabrice was appointed CTO in 2005. He is the software architect behind Brandwatch and manages all aspects of product development.

Bryan Tookey

Chief Operating Officer

Bryan on LinkedIn

Bryan joined Brandwatch from Ask Jeeves, where he was European Operations Director. Before that he held a management role at Google in London and spent 6 years at McKinsey where he was promoted to Engagement Manager.

He has a 1st Class degree in Chemical Engineering from the University of Cambridge.

Alex Sloley

Chief Finance Officer

Alex on LinkedIn

Alex joined Brandwatch from Wavex Technology, a London based IT services firm, where he was CFO for seven years. Prior to this, he co-founded the IT publishing company Infoconomy, having previously been the financial editor of Computer Business Review. Alex qualified as a chartered accountant with Smith & Williamson and Arthur Andersen.

He holds a degree in Mechanical Engineering from the University of Edinburgh.

Carles Ferrer


Carles on LinkedIn

Carles Ferrer is a General Partner at Nauta Capital and leads the Enterprise Software/Security vertical. Carles has extensive VC experience and has been managing different venture funds and early stage technology companies since 2000.

Mark Heeley


Mark on LinkedIn

A graduate of Durham University, Mark was the founder in 1990 of London advertising agency Claydon Heeley, which was built from scratch to become a significant player in brand advertising. It was subsequently sold to Omnicom in 2001.

Mark was also founder in 2000 and Non-Executive Director of, a baby of the dotcom era and heavily subscribed by first mover venture capital fever, which too has also since been sold.