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Report

The Best Brands for CX

We analyzed 10 million real customer conversations to find out which brands offer best-in-class customer experience.

From the emotions your brand elicits, to the service you provide, how does your customer experience rank?

Fill out the form to get instant access.

“The digital customer experience is becoming as important a differentiator for brands as product and price.”

Ben Davis, Marketing Week

From before they buy your products to when they have service questions, customers share their opinions online.

We analyzed millions of these opinions and compared brands based on three facets of the customer journey:

  • The emotions a brand elicits,
  • The value of the company, and
  • The service the company provides.
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Crimson Hexagon has merged with Brandwatch. You’re in the right place!

From May 8th, all Crimson Hexagon products are now on the Brandwatch website. You’ll find them under ‘Products’ in the navigation. If you’re an existing customer and you want to know more, your account manager will be happy to help.