Julian also uses this setup to monitor the number of followers and comments the member banks receive on Facebook, Twitter, Instagram, and YouTube.
In a newsroom-style dashboard that contains live reporting, general and interesting topics relating to BWGV and Volksbanken Raiffeisenbanken can be observed.
There were significant changes in 2020 due to the pandemic: customers discussed social distancing rules in banks, opening times, and other aspects of the pandemic that affected the banking sector. All this could be seen cropping up in the Vizia display, along with relevant news from politics and business which helped to build a comprehensive picture.
As a result, the banks of the BWGV are always informed in real time about developments in their region. Due to the flexibility of the Vizia Report, new slides can be created in reaction to new insights and situations. The best example is the ‘Coronavirus Radar’, which shows the most important messages, authors, and keywords on the subject of Covid-19 in Baden-Württemberg.