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Using Social Media Analytics to Amplify the Voice of the Customer

Listening to your customers is massively important and can’t be underestimated.

We explain how finding your customer’s voice helps with everything from improving products to spotting a crisis before it happens. It all comes down to effective social listening and analysis.

Read our free guide now to find out how to get started. It’s time to really listen to the voice of your customers.

Fill out the form to get instant access.

Falcon.io is now part of Brandwatch.
You're in the right place!

Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.

Paladin is now Influence.
You're in the right place!

Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.