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At Brandwatch we’re always listening. Get in touch using the form.
Simply enter your details into the form and select the Brandwatch solution that you would like support with from the “How can we help you?” drop-down menu.
You will usually receive a reply within 4–24 hours.
Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.
Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.