


React: What Twitter Thinks of VR Developments in Four Charts
In January, we used Brandwatch’s platform to analyze predictions for 2016 on Twitter. (more…)

Plugging the Skills Gap: The Roles Changing Business Strategy
It will not come as much of a surprise that the annual Russell Reynolds Associates survey on digital technology has shown that organisations are reporting being disrupted (that ever-present buzzword, loved by management) by digital. (more…)

Commentary: Retweeting is the Gold Standard for Social Media Engagement

Ask an Analyst: Four Things Businesses Must Understand on Social Analytics

React: The London Mayoral Race Heats Up on Twitter
The London mayoral elections are just weeks away and tension is building.

Marketing: 5 Social Media Platforms For Marketers To Watch
The stats don’t lie: 2015 was a bumper year for social media, and as we move into the summer months it isn’t showing signs of slowing down any time soon. (more…)

Interview: How Cathay Pacific Remains the World’s Best Airline on Social
When it comes to airlines, few carry such brand prestige as Hong Kong’s national airline, Cathay Pacific. (more…)

React: #PanamaPapers vs. Star Wars: This Week’s Social Round-up
Some people celebrate the weekend by chilling out and maybe ordering pizza.
We celebrate by looking back at the week and finding the big talking points in the data.

Brian Solis and Nathalie Nahai on the Human Side of Social Analytics
Social listening, or social intelligence, can often feel like it’s all about numbers. (more…)

Social Media Customer Service: 7 Steps to Improve Satisfaction
Saving money, quicker response times and happier customers: it’s no wonder social media customer service is growing at a rapid pace. (more…)


