Elsewhere on this site, our columnist Chris Owen made a modest proposal for how he’d save our oft-reportedly troubled friend Twitter. (more…)
Coffee, the lifeblood of a productive workforce, is central to our very existence.
This might be the worst kept secret in Christendom, but I have a thing about customer service and brands treating us with respect when we deal with them. (more…)
Dollar Shave Club exploded onto the digital scene with a 90 second YouTube spot back in March 2012. (more…)
Game of Thrones is back and the season six premiere made one huge splash on social last night.
Promoting your brand and providing customer care on social media is now compulsory for brands. (more…)
Super-injunction scandal! We’d better tread carefully now…
It can sometimes feel that the biggest brands have done all the hard work early on and are still reaping the rewards years later. (more…)