Covid-19 Resource Center

Understand how consumers are responding.

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Reports

Our reports provide vital benchmarks and one-of-a-kind insights to support any business operating on social.

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Will Covid-19 Change Consumer Behavior in the Long Term?

New research reveals the ways that consumer spending and behavior are being changed now and in the long term
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UK Consumer Insights to Drive Your Business’s Change Strategy in 2020

Exploring how eating, drinking, exercise, and shopping habits have changed since the outbreak of Covid-19, and looking ahead to what UK consumers want to pursue next
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Is Cash Still King in Singapore?

New research looks at customer preferences around banks, personal finance in the wake of Covid-19, and how Singaporean interest in going cashless will be an advantage in coming months
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Covid-19: How Are Consumers Entertaining Themselves at Home?

Many of us have found ourselves with extended periods of time to fill. In this report, we’ll explore the various ways people are spending that time.
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UK Banking: Consumer Preferences Across Generations

New research into consumer preferences reveals challenges and opportunities for the UK banking sector.
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30+ Brands Consumers Are Praising for Their Efforts Around Covid-19

We used Brandwatch's AI assistant Iris to discover positive stories around the world's biggest brands
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Fake News in 2020

Climate change and Covid-19 are among various online conversations plagued with misinformation
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Financial Services 2020: Is Australia Ready to be a Cashless Society?

Payment methods in Australia and how consumers are working around an evolving financial world.
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Financial Services in 2020: A Cashless Future for the US?

Our new financial services report looks at how consumers in the US want to store and spend their hard earned money
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Customer Experience in Australia

An exploration of customer experience insights for the Australian market across three key industries
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Global Emotions Report 2020

When we understand the emotions of our customers, we can better cater to their needs. What does the emotional landscape look like online? And what industries/brands come out on top?
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Instagram Analytics: 9 Actionable Insights

Instagram analysis offers a unique opportunity to discover trends and study consumer behavior. Here are 9 examples of trends we found using Brandwatch Consumer Research.
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From May 8th, all Crimson Hexagon products are now on the Brandwatch website. You’ll find them under ‘Products’ in the navigation. If you’re an existing customer and you want to know more, your account manager will be happy to help.

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