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Customer stories from Walmart, Kellogg’s, ESPN and more
In-depth social data research and sector analysis
Best practice advice on using social listening
Our reports provide vital benchmarks and one-of-a-kind insights to support any business operating on social.
This report explains how to "socialize" social media to teams outside of marketing and integrate social capabilities into the entire company.
We explore the issues with brand loyalty today, and the risks and rewards of doing value-based marketing to appeal to customers.
A look into how we share emotions online and the implications for brands
What can PR, content, and influencer managers learn by studying the things that make their brand's following unique?
We found the top 100 brands with the best customer experiences based on emotions, value and service. How do you rank?
The major UK Christmas ads of 2018, ranked using social media data
We asked Iris, our AI-analyst, to find the 101 times brands went viral in 2018.
Using Mumsnet data to discover the consumer preferences of parents
The definitive annual report on the state of social
In collaboration with Pi Datametrics, we compare search data and social listening data to form a 360-degree view of fashion customers, trends and brands.
We analyzed 800 million tweets to identify the thought leaders and micro-influencers that are actually engaging the audiences that matter to you.
Brandwatch analyzes social data on sponsors, big moments and consumer behaviour during the 2018 World Cup.
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