Introducing: The Digital Consumer Intelligence Maturity Model

How connected is your organization to its customers?

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Reports

Our reports provide vital benchmarks and one-of-a-kind insights to support any business operating on social.

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The Brandwatch Customer Loyalty Report 2021

For the first time, Brandwatch has partnered with GWI to answer some of the big questions around customer advocacy and detraction for retailers.
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How Are Different Generations Planning for Summer 2021?

Find out what's worrying, what's exciting, and what's trending in conversations around summer 2021
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Retail in Australia: Discover the Biggest Consumer Trends in 2021

What can millions of digital data points tell us about emerging trends in the retail industry? Find out in our new report.
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Discover the Biggest Trends in Fashion for 2021

How did K-Pop influence fashion headlines in 2020? What’s causing a growing interest in office wear? And how are fashion brands impacting the conversation on toxic masculinity? Get all the answers in our new fashion report.
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Discover the Biggest Consumer Trends in Retail For 2021

What can millions of digital data points tell us about emerging trends in the retail industry? Find out in our new report
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Spending, Saving, Insurance, Investment: Consumer Trends Around Financial Services in 2021

After a turbulent year, how have consumers and experts changed the conversation on financial services?
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The Best Brands and Sectors for Customer Experience 2021

We analyzed a year’s worth of consumer feedback around the world’s biggest brands to find out which sectors and companies are creating the most positive experiences.
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The Marketer of 2021

What skills will marketers need to hone to thrive in 2021? Learn how 100 industry professionals are adapting as we head into the new year.
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The Market Researcher of 2021

What skills will market researchers need to hone to thrive in 2021? Learn how 100 industry professionals are adapting as we head into the new year.
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Food Trends Report 2020

Trends can change rapidly. In order for companies to keep up, they must identify them as early as possible.
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The Forrester Wave™: Social Listening Platforms, Q4 2020

Learn how Brandwatch stacks up
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Consumer Tech: What’s Changed in 2020?

Discover how consumers' tech needs are shifting as we head into 2021
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Crimson Hexagon has merged with Brandwatch. You’re in the right place!

From May 8th, all Crimson Hexagon products are now on the Brandwatch website. You’ll find them under ‘Products’ in the navigation. If you’re an existing customer and you want to know more, your account manager will be happy to help.

Understood — continue to Brandwatch
Read about the merger