Customer stories from Walmart, Kellogg’s, ESPN and more
In-depth social data research and sector analysis
Best practice advice on using social listening
Our reports provide vital benchmarks and one-of-a-kind insights to support any business operating on social.
We found the top 100 brands with the best customer experiences based on emotions, value and service. How do you rank?
A special report with Pi Datametrics
The Emoji Report
The 100 Most Visible Brands Online
What can you learn from billions of Tweets?
We analyzed over 12 million conversations to understand how mental health is discussed online.
The Definitive Report on the State of Social for 2018
How competing desires for ethical and easy shopping are impacting retailers
A survey of our clients reveals honest feedback on our products, our services, and the value we provide as an insights provider.
We looked at the conversations around the top financial companies to outline the industry's biggest trends and challenges to prepare for
Technology, digital transformation, and the industry’s evolution towards the customer
We looked at millions of online conversations in 2016 and researched the biggest tech brands and this is what we found