
Giles Palmer
Chief Executive Officer
Social Listening Platforms, Q4 2020
Brandwatch helps you to understand the people of the world in ways you didn’t think possible. No matter how fast things change, our technology follows in real-time. We’re the difference between leading the way and getting left behind.
Chief Executive Officer
Chief Executive Officer
I’m the CEO and founder of Brandwatch. I co-founded Runtime Collective in 2000 as an agency that built systems for a variety of clients. I spun Brandwatch out as a product company in 2006 and launched the first version of ‘Brandwatch Analytics’ in August 2007.
Over the last 13 years, I have led the company through multiple fundraising events, international expansion, three acquisitions, and a merger. I remained as CEO of the combined company and have led the integration of the technology and organisations since November 2018.
I sit on several start up boards as NED or observer, and I’m a Governor of Clifton College. I have a Physics degree from Durham University and I’m a qualified Chartered Accountant.
Chief Product Officer
I’m Bex Carson, the Chief Product Officer, with a ten-year background in data analytics. I joined the company in 2012, and over the next four years built the Strategy and Insights team, which provides industry-leading innovative research and consulting services for our clients. Four years ago I moved from being a power user of our software to leading our product strategy.
Prior to Brandwatch, I worked as a Senior Analyst and consultant for NM Incite, a Nielsen-McKinsey company.
I earned a bachelor’s degree in Human Geography at the University of Southampton, specializing in population science and urban social geographies.
I care passionately about advocating for women in leadership and in technology. I currently volunteer as a mentor and speaker within professional networks, as well as with a local charity for mentoring young women. I was also listed as one of the “35 Women under 35” in 2020, for “Britain’s brightest young business leaders.”
Chief Technical Officer
Chief Technical Officer
I’m Chris Bingham and I’m the CTO. I lead the worldwide technology teams responsible for product development, research, and support. I bring experience in leadership, management, software architecture, and data science to the company. I’m also an expert in high-scalability systems and text analytics, and named on several U.S. patents.
Prior to Brandwatch, I was the founding CTO of Crimson Hexagon, where I built the product and team from scratch to be a leader in social data analytics. I led the strategic design and development of enterprise-class technology products at a number of global software companies, including Apple, Disney, and Netscape.
I’ve also contributed to the success of high-growth companies in the Boston technology ecosystem, including Fairmarket, Coalesix, Icosystem, and Jana. I hold a B.A. in computer science from Dartmouth College, and I’m an avid cyclist and musician. I live in Cambridge, MA with my wife and two children.
Chief Revenue Officer
Chief Legal Officer
Chief Legal Officer
My name’s Dylan Marvin, and I’m Brandwatch’s Chief Legal and Administrative Officer, leading the legal, privacy, business operations, and people functions. Prior to Brandwatch, I was the Legal Director for Groupon’s Northern Europe region, and a strategic adviser with the United Nations Office on Drugs and Crime.
I earned my BA from Occidental College, my JD from Thomas Jefferson School of Law, and my LLM from University College London.
In my spare time, I like to read, eat, travel, and drink coffee.
SVP of Strategy & Corporate Development
SVP of Strategy & Corporate Development
I’m Hind Moussaoui and I’m the SVP of Strategy & Corporate Development. I’m responsible for the group’s corporate strategy and M&A.
Before Brandwatch, I worked at Dassault Systemes, a leader in the software industry as a Strategy Analyst. During my years there, I contributed and led different strategic initiatives for new product development, as well as M&A and partnerships.
I hold a master’s in engineering, with a major in signal processing, from Ecole Télécom Physique Strasbourg, a master’s of science in computer vision from the University of Strasbourg, and a master’s degree in management and innovation from University Paris Dauphine and Mines Paris-Tech.
Chief Financial Officer
Chief Financial Officer
Hi, I’m Ian, the CFO. I’m responsible for the financial stewardship, performance management, and strategy of the company.
I want Brandwatch to be a very successful business but also to be a great place to work with a brilliant, diverse, and fun culture.
I have over 25 years’ experience in senior finance roles mainly in Media and Entertainment companies including Twentieth Century Fox, EMI Music, Sanctuary Music, Marv Films, and Christie’s.
Outside of the office, basically in the next room, I love listening to alternative and avant-garde music including The Stranglers, Idles, Sonic Youth, and Stereolab.
I have a lifelong loyalty to Newcastle United, the greatest football club ever, we just don’t win anything! I also like playing pool–I’m the reigning Brandwatch pool champion–watching surreal films and TV, and going to the pub.
Chief Design Officer
I’m Katja Garrood, the Chief Design Officer, and one of the founding team members. I spent the early years working on app designs and establishing the Brandwatch brand. As the company grew and we expanded internationally, my focus moved to building and leading design teams.
I am passionate about making design core to the business, as it is ultimately the craft of problem solving. What motivates me is knowing we are solving the right problems for our customers so that Brandwatch brings them success. I believe in the principle that we should design to inspire, which is fueled by investing in a collaborative and diverse company culture, conducive to innovation. These qualities bring a deeper meaning and purpose to our work and motivate our designers to be the best at what they do.
I also sit on boards for the Brighton Innovation Network and the Brighton Digital Festival. I have a Bachelor of Arts degree in Graphic Design from Newcastle at Northumbria University. I live in the Sussex countryside with my partner and children where I can daydream, enjoy reading books on failed experiments, or frankly anything scripted, which awakens my mind to a different perspective. Occasionally I scribble with paint.
SVP People
SVP People
I’m Madeline Thomas, the SVP for our People team. That means I oversee all of the team’s work, ensuring our strategy supports our unique employee experience, where our people can grow in their careers, learn new skills, and solve interesting problems. I also focus a lot of effort on improving Brandwatch’s diversity and inclusion.
I have a background in people analytics, compensation and performance, and leading global teams, along with an undergraduate degree in Engineering, and an MBA from University of Southern California. I also have two daughters, aged one and four.
Chief Marketing Officer
I’m Will McInnes and I’m the CMO. I’ve been part of this adventure since 2013, at first as part of our NYC team, and now back in Brighton, UK where I grew up. I’ve spent my career at the interesting intersection where new technology, human behavior, and organizations collide. Our mission to build a new kind of intelligence at Brandwatch fits slap bang into that.
Prior to Brandwatch I co-founded NixonMcInnes, a consultancy which was part of the pioneering social media community in Europe. That work evolved into digital transformation projects for major organizations. In 2012 I wrote Culture Shock, a handbook for 21st century business, and did a TEDx talk on the same topic in 2011.
Outside of work, I coach a kid’s rugby team, host a podcast called Here Right Now, and contribute to an activism project to challenge for equitable education in Brighton & Hove.
- We know that making belonging a top priority will benefit us culturally and commercially. We invest in training for our global team and create safe spaces for everyone to discuss bias, privilege, and structural oppression so we can learn to be active allies together.
It’s not just about what you want to achieve, but how you achieve it. Our values give our staff a framework for what they do and how they collaborate with one another. They’re the basis of our shared purpose.
We value openness and integrity, and strive for both between our colleagues and customers.
We value fearlessness and conviction, and encourage our employees to push the company forwards.
We value originality and curiosity, and apply both to our work at all levels and in all areas.
From May 8th, all Crimson Hexagon products are now on the Brandwatch website. You’ll find them under ‘Products’ in the navigation. If you’re an existing customer and you want to know more, your account manager will be happy to help.