Customer stories from Walmart, Kellogg’s, ESPN and more
In-depth social data research and sector analysis
Best practice advice on using social listening
Our reports provide vital benchmarks and one-of-a-kind insights to support any business operating on social.
How competing desires for ethical and easy shopping are impacting retailers
A survey of our clients reveals honest feedback on our products, our services, and the value we provide as an insights provider.
We looked at the conversations around the top financial companies to outline the industry's biggest trends and challenges to prepare for
Technology, digital transformation, and the industry’s evolution towards the customer
We looked at millions of online conversations in 2016 and researched the biggest tech brands and this is what we found
What Social Data Reveals about Innovation in 2017
We monitored 49 of the largest consumer goods brands on social over the course of six months and this is what we found.
The trends accelerating the sector towards social analytics
Adapting to change faster in a shifting digital landscape
Using social to understand citizen needs and inform agency decisions
Through the lens of social
Understanding the social dialogue of TV audiences