Customer stories from Walmart, Kellogg’s, ESPN and more
In-depth social data research and sector analysis
Best practice advice on using social listening
Our reports provide vital benchmarks and one-of-a-kind insights to support any business operating on social.
We looked at millions of online conversations in 2016 and researched the biggest tech brands and this is what we found
What Social Data Reveals about Innovation in 2017
We monitored 49 of the largest consumer goods brands on social over the course of six months and this is what we found.
The trends accelerating the sector towards social analytics
Adapting to change faster in a shifting digital landscape
Using social to understand citizen needs and inform agency decisions
Through the lens of social
Understanding the social dialogue of TV audiences
The social trends on the trend-setters
What can social data tell us about what it means to be a man and the use of misogynistic language?
How do people around the world and in the U.S. really feel about their jobs?
Going beyond customer service