s

Customer Stories

Find out how innovative brands are using Brandwatch to create their own success

“Brandwatch Vizia allows us to
find out what our audience cares
about, who they are and what they
are talking about…”

“Brandwatch Vizia allows us
to find out what our audience
cares about, who they are and
what they are talking about…”

PATRICK GILLOOLY, DIRECTOR
OF DIGITAL COMMUNICATION
& SOCIAL MEDIA – MONSTER

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TRAVEL & HOSPITALITY

MEDIA & ENTERTAINMENT

VICE

In our latest case study learn how VICE used market insights from Brandwatch to help launch their new channel, VICELAND TV in the UK.

AGENCY

Hill+Knowlton

Using real-time monitoring from Brandwatch, Hill + Knowlton helped to preserve Wimbledon’s prestigious reputation.

MEDIA & ENTERTAINMENT

FOX Networks Group

In this case study learn how FOX Networks turned Facebook Live data into actionable insights and increased positive conversations around its brand and show by 320%

TRAVEL & HOSPITALITY

Jack in the Box

Jack in the Box worked with Brandwatch to identify influencers and measure the success of content amongst its audience.

TRAVEL & HOSPITALITY

Cathay Pacific

In this case study, learn how Cathay Pacific uses social data to help inform the whole business, globally.

AGENCY

Publicis Groupe

Publicis Groupe used Brandwatch Analytics to perform a detailed analysis of their New Year campaign, and used this data to drive insights for its future corporate campaigns.

RETAIL

Walmart

Walmart uses Brandwatch to tackle the challenges of spreading social insights across the second largest brand in the world.

MEDIA & ENTERTAINMENT

The Guardian

In this case study, The Guardian used Brandwatch Analytics to increase its volume of mobile users among the 18-24 year old bracket by 18%.

TRAVEL & HOSPITALITY

Which?

Which? used Brandwatch Analytics and Brandwatch Vizia to generate awareness around their #RailRefunds campaign and made the hashtag trend within 3 hours.

MEDIA & ENTERTAINMENT

The Economist

The Economist used Brandwatch Vizia to amplify the online conversation and capture the world’s reaction to their LGBT debate

AGENCY

Mindshare

Mindshare UK bought Brandwatch Vizia into the heart of the agency to help drive effective collaboration across the organization

RETAIL

Kohler

Kohler used Brandwatch Vizia to gain real-time insight for more relevant engagement at two major live events.

AGENCY

Oglivy

Ogilvy, one of the world’s largest creative agencies, used Brandwatch Vizia to power a bespoke digital content hub at Social Media Week, London’s premier digital event.

HEALTHCARE

Brandwatch, Hootsuite and Spectrum Health

Read how Pharma organization Spectrum Health leveraged Brandwatch Analytics and Hootsuite to provide excellent social customer service.

MEDIA & ENTERTAINMENT

Gumtree

Gumtree, part of the eBay group and the UK’s leading classifieds website used social intelligence to add value to TV sponsorship

TECHNOLOGY

Fortune 500 Tech Company

Read how a leading technology organization used social intelligence from Brandwatch Analytics to empower employee advocacy.

NOT FOR PROFIT

Comic Relief

Major UK charity Comic Relief used the power of social intelligence from Brandwatch Analytics to drive a positive change.

RECRUITMENT

Brandwatch, Hootsuite & Monster

Monster harnessed the combined power of Brandwatch Analytics and Hootsuite to boost positive and longstanding brand sentiment.

NOT FOR PROFIT

Kick it out

Download this case study to understand how not for profit organization Kick It Out - used Brandwatch Analytics to track over 400,000 abusive mentions on Twitter.

HEALTHCARE

Check One Two

Check One Two, using Brandwatch Analytics, tracked over 56 million interactions with their #feelingnuts social campaign

RETAIL

Argos

Argos used Brandwatch Analytics to gauge consumer reaction to their new digital stores, helping the retail giant uncover demographic insights and increase customer satisfaction

FINANCIAL SERVICES

Moneygram

Utilizing the power of Brandwatch Vizia within their Command Center, MoneyGram was able to bring social intelligence into day-to-day business operations and enhance and better understand the voice of their customers.

RECRUITMENT

Monster

Spreading social across the enterprise. Watch this video to see how Monster is powering real-time engagement with a social media command center.

SPORT

ESPN

ESPN used Brandwatch’s insightful demographics data and intelligent sentiment analysis to reach over 2 million Twitter users.

MEDIA & ENTERTAINMENT

Game of Thrones

Applying Brandwatch’s powerful news and forum site coverage and flexible filtering capabilities, DDB was able to launch an inventive Game of Thrones campaign that reached 43 million people in 168 countries.

TRAVEL & HOSPITALITY

LateRooms.com

In an industry as fast-paced and customer-focused as travel, you need to make sure you have eyes everywhere. That’s why LateRooms.com, the UK’s leading hotel booking site, chose Brandwatch to improve its customer service.

FINANCIAL SERVICES

Sparkassen

Sparkassen-Finanzgruppe needed a flexible and adaptable social media monitoring solution to address their diverse branches and dynamic needs...

NOT FOR PROFIT

British Red Cross

British Red Cross utilized Brandwatch Analytics to react quickly in a crisis. Download the case study to see how the organization adapted their social strategy and responded faster to improve campaign success.

CPG

Kelloggs

Kellogg’s used Brandwatch Analytics to manage a three month Twitter campaign. Read this case study to see how the global brand boosted their social media results, informed future campaigns and saw real ROI.

Trusted by thousands of innovative brands

One third of the Fortune 100 have embedded Brandwatch across their organizations.

When the biggest brands in the world want to take advantage of social data, they turn to us.

These people love Brandwatch

92% of customers would recommend Brandwatch to a peer.

TECHNOLOGY

"If you are looking for a listening platform and don't at least consider talking to Brandwatch, then you are most likely going to pay more, for less."

LOGAN LAWLER,
SOCIAL MEDIA DEVELOPMENT MANAGER
RETAIL

"The Brandwatch Analytics platform provides senior stakeholders with an effective planning tool for multiple silos and regions."

HANS GARTNER,
DIGITAL DEVELOPMENT
RETAIL

"Brandwatch’s ability to gather metrics on mentions and being able to have them all in once place is critical for our social listening and monitoring"

NIKKI NEWMAN,
SOCIAL MEDIA COMMUNITY MODERATOR
AGENCY

"The demanding media agency we operate in requires a powerful, flexible and easy to use social listening platform. Brandwatch is all of this, helping us turn data into insights and recommendations for our clients."

GUY KEDAR,
HEAD OF SOCIAL
AGENCY

"Brandwatch provides great value at an affordable cost. The advanced Boolean operators are more sophisticated than other tools."

ALBERTO FABIAN,
DIGITAL ANALYTICS ASSOCIATE