Streamline your collective social media workflows to save time for creativity, ensuring consistent messaging and enhancing team coordination.
Labels: Use label groups and automated labels to quickly categorize posts and improve team coordination.
Share content externally: Effortlessly share your content calendar or specific posts with stakeholders via a link to get their feedback.
Multi-step approval flows: Set up a thorough approval process to ensure your content always stays on-brand.
Keep your team on-brand with note-sharing, easy delegation, and approval flows to ensure brand consistency with each interaction.
Automation rules: Stay organized with zero effort through the automated delegation of all incoming messages.
Language detection & language filter: Set up language filtered inboxes for streamlined teamwork on a global scale
Salesforce integration: Build a direct workflow between social media and customer service teams operating in Salesforce Service Cloud.
Set goals, track progress, and keep everyone aligned with live reporting and straightforward analytics, supporting your team to make decisions powered by data.
Supporting global teams: Channel groups and timezone support to enable you to speed up efficiency and simplify workflows on a regional, brand, or global level.
Public links: Easily share your real-time dashboards with external collaborators.
[COMING SOON]: Collaborative dashboards: We are working on enabling your teams to collectively build and edit reports.
Fill out the form to request your demo, and we'll be in touch very soon to book a time.
Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.
Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.