Why Brandwatch is the leading enterprise solution
Industry leading social listening and social media management, world-class enterprise support and expertise, and speed to insights to simplify your workflow.
Trusted by the world's biggest brands
Global support for global organizations
"I recommend Brandwatch if you are a large organization or have many different locations like we do. It makes it so much easier to monitor what all the different locations are doing, while still giving them complete autonomy."
World class enterprise support and industry expertise
At Brandwatch, we pride ourselves on delivering exceptional service in addition to our cutting-edge technology.
While our technologies are best in class, what sets us apart is our people. We build teams tailored to our clients' needs, comprised of subject-matter experts with specialized knowledge in digital, research, vertical, and business domains.
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Our global in-market teams transform data into critical insights, giving you the power to deeply understand, accurately measure and effectively optimize business strategies.
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Our global teams are your trusted advisors, empowering you to feel confident in making smarter, data-driven decisions to reach strategic business objectives.
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With teams strategically positioned across 24 countries spanning the Americas, EMEA, and APAC regions, we deliver tailored support, across time zones and languages, and ensure round-the-clock availability, 365 days a year.
Save time with speed to insights
"Within seconds I can pull out insights and have them be actionable insights that will make an impact for my team."
Speed to insights
Time is often critical to the success of campaigns and keeping up with the latest trends online.
Brandwatch offers the tools to make you successful, get to insights faster and save time to action these insights:
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Brandwatch Search is an instant, unlimited search that leverages game-changing AI to make finding relevant conversations simple.
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Get started immediately with ready to use Social Panels, built by the experts at Brandwatch, so you can deeply understand groups like millennials and baby boomers instantly.
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Gather relevant data in seconds without spending hours writing a query, our advanced machine learning enables you to train the platform to categorize mentions in the most useful way possible.
Smoother, faster workflows for your teams
"Now that we have Brandwatch, we have so much more time in the day to focus on creating great content instead of toggling between social tools, simplifying our workflow."
Simplify your workflow
Whether it's instant response generation in customer care, AI data analysis of insights, or in-platform streamlining, Brandwatch simplifies your workflow.
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From real-time alerts to instant response generation, Brandwatch’s AI solutions are ready to empower you in every stage of your workflow.
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Brandwatch Iris AI allows you to speed up data analysis while maintaining control and oversight, making it easier to extract actionable, reliable insights.
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Mirror your team’s approval process within our platform so all outgoing content remains on brand, and minimizes your tasks and steps to post.
Personalized onboarding and data analysis teams
"It was fascinating to see it come to life, but it was also helpful to have the team's support to analyze the data. I was glad to have people well versed in the platform helping us to navigate it."
White-glove onboarding and enablement
With global support teams, white-glove onboarding and enablement, and bespoke guidance you can hit the ground running in no time.
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Our onboarding and enablement are tailored to your specific needs.
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We offer Brandwatch Academy, with comprehensive courses and guides to help you level up your social listening and social media management skills.
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We provide detailed, bespoke guidance to help build your confidence and quickly implement Brandwatch in your team’s workflow.out onboarding and ease of start up use
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With teams strategically positioned across 24 countries spanning the Americas, EMEA, and APAC regions, we deliver tailored support, across time zones and languages, and ensure round-the-clock availability, 365 days a year.
Easy internal upskilling of your team
"Understanding and knowledge grows over time by being in the industry and spending time navigating it.”
Brandwatch helps you advocate for social listening
With a reputation trusted by the world's biggest companies, scalable tools built for enterprise organizations, and above industry standard security standards, we help you be a change maker at your organization
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Brandwatch is trusted by some of the world’s biggest companies, add yours to the list.
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Brandwatch gives you the tools to scale confidently with a full suite of solutions, and the tools to let the ROI of social listening shine.
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Trust robust data security and governance, built to exceed industry standards.
Book a meeting with our experts
Partner with Brandwatch to leverage a team of trusted advisors.You're in the right place!
Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.
You're in the right place!
Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.