To be added to the wait list, please email [email protected].
Take a look at last year's event, where we shared insights, conversations, and more!
| Schedule | Session | Speaker | |||
| 9:00am | Registration | ||||
| 9:30am | 10:10am | Keynote | Machines are Customers Too: The New Frontier of CX and Business Growth | Katja Forbes - Executive Director & Head, Client Experience, Insights and Development, CIB | Standard Chartered |
| 10:10am | 10:40am | Fireside Chat | The Crossover of PR and Social | Kieran Cheang - Manager, Brand & Social Media | Singtel |
| 10:40am | 11:10am | Morning Tea | |||
| 11:10am | 11:50am | Keynote | Getting the Best out of Brandwatch | Yesing Kim - Account Executive
Jean Chua - Enterprise Customer Success Manager | Brandwatch |
| 11:50am | 12:30am | Keynote | The Intelligence Loop: From Organic Signals to Business Impact | Ankita Mehta - Global Product Marketing Lead, API | TikTok |
| 12:30pm | 1:15pm | Lunch Break | |||
| 1:15pm | 1:55pm | Panel | The Age of Influencers and EGC | Lolitta Suffian - Vice President Customer Experience
Brittany Melrose - Regional Head of Running & Sports Marketing, Asia-Pacific, Middle East & Africa James Baldwin - Head of Influence APAC | Telekom Malaysia, New Balance and Ogilvy |
| 1:55pm | 2:25pm | Panel | End to End Marketing - How you Approach Marketing in 2025 and Beyond. | Sean Loh - Integrated Marketing Manager | Audi |
| 2:25pm | 2:50pm | Afternoon Tea | |||
| 2:50pm | 3:20pm | Panel | Social Trends in Travel | Malcolm Koh - Senior Manager, Global Content & Social Media Marketing Angela Lau - Senior Manager, Marketing Julia Brilliant - Principal Client Partner, Enterprise - APAC | Klook , The Ascott and TripAdvisor |
| 3:20pm | 3:50pm | Fire Side Chat | Digital Trends in Finance | Yin-Chieh-Tan | Great Eastern |
| 3:50pm | 5:00pm | Closing Remarks and Happy Hour |
Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.
Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.