REPORT
101 Times Brands Went Viral in 2019
We used Iris, Brandwatch's AI assistant, to find 101 times brands went viral this year.
See Iris in actionBrands go viral all the time, for good reasons and for bad.
Virality is as coveted as it is feared. The right moment can transform an unknown brand into a household name, keep an established brand in the spotlight, humanize the brand, and generate positive public opinion for the brand. The wrong moment can sink a brand’s reputation, lead to calls for boycott, and potentially cause people to get fired. Meanwhile, some viral moments are neither positive or negative – they might not have any effect on the brand in question.
In this report we used Brandwatch’s AI assistant Iris to search through nearly a billion brand-related posts, identifying the conversation drivers behind the most talked about moments.
You’ll find out how both polished marketing campaigns and unexpected crises have created huge spikes in conversation about some of the world’s biggest brands.
You can find the methodology here.
Without further ado, let’s get into it.
101 times brands went viral in 2019
101
Adidas Adidas signs Beyoncé for a sneaker deal
100
Adidas Arsenal footbal club's home jersey reveal (sponsored by Adidas)
99
Kool Aid Kool Aid cracking jokes
98
Patron A comedy tweet does the rounds, referring to the disorientating effects of too many shots of Patron
97
Honda Honda is mentioned in a joke about not knowing what different cars look like
96
Target Target wins favor from BTS fans
95
Apple Not everyone is a fan of how the Apple Watch looks when it comes to formal occasions
94
Maserati An Old Town Road joke gets a lot of laughs
93
Tesla Elon Musk tweets about an upcoming shipment
92
Budweiser Budweiser's emotional tribute video to Dwyane Wade proves popular on social media
91
Aeromexico Aeromexico's humorous campaign around Americans travelling to the US proves popular
90
Tesla Tesla introduces 'Dog Mode'
89
Wells Fargo Senator Elizabeth Warren goes in on Wells Fargo
88
Shell Many tweeted #boycottshell after workers were allegedly told they would not be paid if they did not show up to a Trump speech at a plant in Beaver County
87
Burberry Burberry's Spring-Summer 2020 show at London Fashion Week. Blackpink's Jisoo made quite the splash within the conversation
86
Rolls-Royce Meek Mill's tribute to rapper Nipsey Hustle references the convoy of Rolls-Royces at his funeral
85
Chanel Chanel launches the Chanel Pharrell collection. Mentions are boosted by an appearance from Blackpink's Jennie
84
Wells Fargo AOC vs Wells Fargo CEO Timothy Sloan
83
Honda Honda is mentioned in another joke about not knowing what different cars look like
The tweet has since been deleted
82
Louis Vuitton South Korean rapper Mino hits the runway for Louis Vuitton in Paris
81
Metlife Metlife stadium announces BTS tickets are sold out
80
Adidas Blackpink spark conversation in shoot for Adidas
79
Nike The Wall Street Journal reports 'Nike Nixes ‘Betsy Ross Flag’ Sneaker After Colin Kaepernick Intervenes'
78
Pantene Pantene's sponsorship of the BBMAs is a hit on social
77
Bentley A Bentley fan shares what they'd do with an $80/h shift. Even if it was at a graveyard...
76
Nike A journalist shares the story of a store that pulled Nike products
75
Tesla Tesla tweets about Model Y
74
Chick-fil-A A video of a dancing Chick-fil-A employee does the rounds
73
Louis Vitton K-pop group Itzy attend a Louis Vitton show in NYC
72
Gucci Kai from Exo at Gucci's Spring-Summer 2019 show in Paris
71
Nike A celebratory tweet from Nike for the US Women's soccer team
70
SAINT LAURENT Blackpink's Rosé attends YSL's Paris Fashion Week show
69
Nike An older Nike ad is reshared tens of thousands of times – it's evergreen content
68
Staples The Staples Center is the venue for a high profile basketball game
67
Adidas Willow Smith teams up with Adidas, promoting a 100% recycled shoe
66
McDonald's A video circulates in which a McDonald's employee uses a racial slur to describe a customer
65
Gucci Many wonder what Gucci were thinking when they created this sweater
64
Gucci Harry Styles is the face of the new Gucci Tailoring campaign
63
Versace Exo member Chanyeol makes an appearance at a Versace event in Hong Kong
62
Pizza Hut Pizza Hut UK snaps back at Leeds United Football Club
61
Tesla Bill Pulte offers to buy one of his followers a Tesla
60
McDonald's Vintage Hercules McDonald's plates hit a nostalgic nerve
59
Tesla Tesla shares an update on Model 3s
58
PayPal Ex-UK Prime Minister Gordon Brown calls Nigel Farage "the man of the PayPal"
57
Various restaurants A number of restaurant companies are called out for supporting Trump's re-election, with some people calling for boycott
56
HBO HBO releases a trailer for the upcoming final season for Game of Thrones
55
Versace J-Lo wears the dress that led to the creation of Google Images
54
Gillette Gillette's #TheBestMenCanBe campaign is released
53
Gucci Gucci release a new perfume
52
ITV BTS appear on ITV show Britain's Got Talent
51
Tesla Elon Musk posts an interesting tweet...
50
Samsung Samsung's August event shares the latest innovations
49
MTV MTV news tweets footage of Detective Pikachu dancing to BTS and of course it went crazy
48
Comedy Central Comedy Central takes Donald Trump Jr's joke and turns it around on him
47
Calvin Klein Shawn Mendes tweets about his partnership with Calvin Klein (this is not the only time this partnership makes the list)
46
HBO The first episode of the final season of Game of Thrones airs
45
Porsche Many, including Elon Musk, comment on the world premiere of Taycan, Porsche's first all-electric sports car
44
Burger King Burger King makes a joke after President Trump spells 'hamburgers' wrong in a tweet
43
Pacific Gas & Electric Pacific Gas & Electric at centre of social media storm as power outages affect many dissatisfied citizens
42
Dior Dior announces it will be creating outfits for K-pop group BTS
41
SAINT LAURENT Kpop group GOT7's JB attends YSL's Spring-Summer 2020 show
40
Calvin Klein Shawn Mendes tweets about his upcoming #mycalvins Calvin Klein campaign
39
HBO The Battle of Winterfell (in the final season of Game of Thrones)
38
Givenchy Givenchy hints at the new face of its brand (it's Ariana Grande, and people joked that the silhoutte they tweeted was a little bit obvious)
37
MTV The MTV awards hit social, and Lizzo's a key topic of conversation
36
Gucci Harry Styles photographed at the Met Gala wearing Gucci
35
HBO The penultimate episode of Game of Thrones airs
34
Apple Bug revealed in FaceTime app
33
Adult Swim Adult Swim announces the launch date of the next season of Rick & Morty
32
Chanel Tributes paid to Karl Lagerfeld
31
Apple Revelations at Apple's WWDC, including upcoming Dark Mode
30
EBay A family business gets a lot of interest after they shared their back story
29
Chanel Jennie from Blackpink repping Chanel at Paris Fashion Week
28
EBay A sweet story from a satisfied EBay customer is shared on Twitter
27
Honda Honda is named in a number of Brexit-related tweets, after the announcement that it would close its Swindon plant
26
Nike Zion Williamson injured after issue with Nike shoe
25
Chick-fil-A An awkward prank goes down in Chick-fil-A
24
Wendy's & Popeyes Chicken Popeyes takes on Wendy's on Twitter
23
Gucci Kai from K-pop brand EXO becomes Gucci's first Korean Global Ambassador
22
Nintendo The Nintendo Switch Lite is announced
21
HBO The final episode of Game of Thrones airs
20
Nike Nike's inspirational video proves popular on social media
19
Metlife BTS at the Metlife stadium
18
Deutsche Bank A New York Times story around Trump and Deutsche Bank goes wild on social
17
Nintendo February's Nintendo Direct gets fans excited
16
Taco Bell Taco Bell's sponsorship of this Best Fan Army award pays off with a big mention from BTS
15
Gucci Kai from K-pop brand EXO appears at Gucci's Cruise 2020 show. #KAI_GUCCI20 was the most popular Gucci related hashtag that day
14
Nintendo Reggie Fils-Aimé retires from Nintendo
13
Chick-fil-A & Popeyes Chicken Popeyes Chicken gets sassy with Chick-fil-A
12
Deutsche Bank News spreads about Trump's dealings with Deutsche Bank
11
Samsung #SamsungEvent trends on social in February, with the next Galaxy smartphone being revealed
10
Wendy's Wendy's do what they do best on Twitter – generating unreal levels of engagement
9
Nintendo A big Nintendo Direct broadcast gathers quite the audience
8
MTV MTV's coverage of the GRAMMYs, especially around BTS, goes wild on Twitter
7
Amazon Online personality Mr Beast offers to transfer a $1,000 Amazon gift card to one of his fans
6
Amazon BTS share an Amazon promotion in Time Square, igniting interest from fans
5
MTV The MTV VMAs go big on social
4
Nintendo Nintendo's E3 presence makes for a big social splash once again
3
Amazon Amazon Prime Day
2
Amazon AOC and others are not happy about Amazon's tax contributions
1
Apple Apple's latest #AppleEvent, which included the reveal of the iPhone 11 Pro, trends on social media
Methodology
We used Brandwatch Consumer Research to track conversation around hundreds of top brands. We then visualized that data over a year, and used Brandwatch’s AI assistant Iris to identify what was driving the peaks in conversation.
The number of mentions you see next to the above moments represent mentions of a brand on that particular date. This means some mentions won’t refer directly to the trend we’re talking about. Instead, the trend talk about is the main driver of conversation on that day.
The only exception is when brands were involved multiple big trends in a single day (in which case we split out the volume numbers by the individual trends).