G2 Customer Reviews

Find out why Brandwatch has been named a Leader by G2

Brandwatch is the world’s premier social suite, empowering over 5,000 of the world’s most admired companies to understand and engage with customers at the speed of social.
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How do real users rate their experience with the Brandwatch platform?

Have a look around the reviews from our clients on G2. We're proud to be a leader in several categories in G2's Winter Report 2024. 

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World-leading social suite

A flexible solution to suit your needs and objectives

What makes Brandwatch different?

AI-powered for speed and accuracy

State-of-the-art AI and deep learning techniques get you to insights faster.

Global expert support

A team of 400+ working in Customer Success helps you make the most of the platform from day one.

Leading data coverage

More than 100 million unique data sources. Access to 1.6 trillion historical conversations online, going back to 2010.

Seamless social media management

Streamlined workflows, automated reporting, next-level campaign measurement.

All-in-one Influencer management

Discover and manage influencers from a 30m+ database of global creators.

A reliable, trustworthy partner

Official firehose access to Twitter, Reddit, Tumblr, and the best compliant Facebook and Instagram coverage.

“The whole Brandwatch structure is oriented towards clients’ needs, and everyone is keen to understand the client’s point of view. The induction really helped with understanding the full potential of the tool, which in return helps explain exactly how it can meet the needs of different in-house teams.”

- Adrienne Rostaing, Market Insights and Data Manager at L’Oreal

All you need to succeed on social media and beyond

Consumer Research

Understand your consumers, your brand, and your market


Manage all your content from one calendar


Create automated ad campaigns at scale


Track your performance across channels


Compare and contrast with benchmarking


Discover influencers and manage your campaigns


Funnel all social interactions into one inbox


See all your audience data in one place


Monitor the social web for insights

2/3 of the Forbes 100 most valuable brands trust Brandwatch 📈

Don't just listen to us. Hear from our successful clients around the globe what they value most about our partnership and how Brandwatch equips their teams to make smarter decisions.

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Speak to our experts to find out why we are named a Leader by G2

Want to explore how your organization could make smarter, faster decisions using Brandwatch?

Fill in the form to book your personalized demo today.

Falcon.io is now part of Brandwatch.
You're in the right place!

Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.

Paladin is now Influence.
You're in the right place!

Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.