Trusted by the world's biggest brands and retailers
💡 – Make decisions knowing what people want and need
People are talking about what they love and loathe about your brand, products, and competitors online. This unprompted, unbiased feedback is messy data, but Brandwatch makes sense of it in an instant so you can confidently bring the voice of the customer into any decision.
Example shown: Top reasons for negative posts about retailers online →
💡 – Win market share through deeper competitive analysis
From measuring your brand's share of voice in a category, to understanding how people feel about your competition. Deeply understanding the competitive landscape will help you anticipate risks, jump on opportunities, iterate on your offerings, and increase your market share.
Example shown: Share of voice in online conversation about electric vehicles →
💡 – Know where to invest by predicting consumer trends
Monitoring macro and micro trends helps businesses predict which consumer behaviors will be fleeting, which are game-changing, and what will motivate future change. Knowing which trends really matter informs strategy and helps you create digital and in-store experiences customers love.
Example shown: Growth in demand for 'virtual try-on' since the pandemic began →
💡 – Avoid crises with instant alerts and real-time signals
Manage your brand health and reputation with speed and ease. Brandwatch automatically detects the critical mentions online which humans will miss, alerting you immediately to potential issues – both the ones you expect and the ones you never saw coming. Take the pressure off your teams with world-class AI for fast and effective crisis management.
Watch the video to see Brandwatch in action (45 seconds) →
World-leading social listening
A flexible solution to suit your needs and objectives
What makes Brandwatch different?
AI-powered for speed and accuracy
State-of-the-art AI and deep learning techniques gets you to insights faster
A team of 100+ working in Customer Success helps you make the most of the platform from day one
Over 500 million new conversations added every day
Access to 1.6 trillion historical conversations online, going back to 2010
A reliable, trustworthy partner
Official firehose access to Twitter, Reddit, Tumblr, and the best compliant Facebook and Instagram coverage
Diverse data sources
Access to conversations from over 100 million unique sites and the ability to combine first-party customer data
Choose a time to speak to our experts
Want to take your consumer and market research insights to the next level?
Fill out the form to view our calendar and book your demo of Brandwatch.
Our experts will:
Discuss your organization’s challenges and goals
Give you a personalized demo of Brandwatch’s platform
Show how robust insights can protect and grow your brand
Explore the opportunities and risks in your market
“We flipped the switch and we were off, Brandwatch is that easy to use. Previously we were paying an agency $85k a year to do this analysis - bringing it in-house, the cost saving is huge.”
– Lauren Hougas, Director, Marketing Analytics at Land O’Lakes