While this often leads to funny results, online food retailers may want to improve product signposting, or perhaps provide size guides that are easy to glance at to see how big that jar of pickles really is.
Besides general issues, consumers also talk about the price of the service, especially when delivery fees apply, and question if the service is really worth the money.
We also found mentions where consumers talk about reliability, fast delivery, and the range of products on offer from food retailers.
Another popular option for consumers buying groceries is cooking boxes. These food boxes contain a set of food products carefully measured for a specific meal to be prepared by the consumer. As with the online grocery services, there has also been an upward trend since the pandemic.
We looked at different food box services within conversations where people talked about personally being subscribed and found the most mentions for HelloFresh, Blue Apron, Home Chef, Sun Basket, and Freshly.