More Global: Brandwatch Cited as a Leader by Independent Research Firm Announcement

By Giles Palmer on March 3rd 2016

If you’re a regular reader of this blog, or indeed are a Brandwatch client or friend, you’ll know that customers are our top priority – we want to allow you to unlock the value of social, every day.

Nothing delights us more than when our efforts are recognized, and I’m pleased to announce today that we have been cited as a Leader in “The Forrester Wave™: Enterprise Social Listening Platforms, Q1 2016”, by independent research firm Forrester Research, Inc., as one of 12 select companies invited by Forrester to participate in the report.

A leader

We are placed as a Leader in the Asia Pacific region as well, as one of only two companies named a Leader in “The Forrester Wave™: Asia Pacific Enterprise Social Listening Platforms, Q1 2016” report.

“Brandwatch understands the need to clarify social listening’s business value and works to disseminate social insights across organizations in a cohesive and comprehensive way.””


The Forrester Wave™: Enterprise Social Listening Platforms, Q1 2016

The report states that the customer references collected reflected our commitment to being a strategic partner, something we’re notably proud of as we continue to create valuable innovations for our customers.

We want you to squeeze more out of every marketing campaign, to take social insights and be able to guide product development, to steer the way your organization reacts with the world.

A milestone 12 months for Brandwatch

This recognition of Brandwatch as a Leader has continued to build on a milestone year for us.

In the G2 Crowd Social Media Monitoring Grid℠, Spring 2016, Brandwatch achieved the highest score for customer satisfaction.

We also launched several new products, including the automated intelligence reporting system Signals, insight-sharing tool Insights Central, and we opened our first Asia Pacific office in Singapore, cementing our presence as a major player in the region.

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Bringing game-changing insights to Chicago

In May this year, we’re taking our commitment to grow the reach of social insights across the business world on the road.

The inaugural Now You Know Conference, Chicago, May 9 – 11th, is a leap forward for us, growing the popular and well-attended Masterclass events and evolving them into a two-track social intelligence conference.

Some of the biggest names from the biggest brands in the world will speak on a diverse range of topics on our Strategist and Masterclass stages. You can find out more about the event, and buy your early-bird ticket (everyone loves a discount, right?) here.

This ongoing commitment and conviction to helping our customers create success with social data is one of the reasons I believe we’ve achieved this Leader status.

I am very proud that we are ranked as the biggest company in the space that specializes in social analytics, and I’m looking forward to seeing what the rest of 2016 will bring.


Brandwatch Analytics

Brandwatch Analytics: Leader in Enterprise Social Listening Platforms

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Giles Palmer


Giles is the CEO and founder of Brandwatch. He is a regular speaker at leading conferences and also serves on the Industrial Advisory Board for Sussex University, as well as the Social Media Committee for the Chartered Institute of Public Relations.