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Brandwatch Bulletin #105: Using Reddit For Financial Advice

Thousands do it every week.

4 February 2022

If you’ve been thinking about your finances recently, you’re not alone. Today we’re looking at Reddit and how people are using it for financial tips and tricks.

Let’s get to it.

 
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Crowdsourcing financial advice

As the new year wears on, many of us are making financial plans as we try to form new habits, get on top of debt, or save up for a holiday in the warmer months. To take a closer look at our plans, today’s bulletin is looking at our personal finance questions and concerns.

To do this we’re using Brandwatch Consumer Research data to sift and analyze a few years of Reddit data, specifically from their numerous subreddits dedicated to personal finance.

We’ll start things off by looking at /r/personalfinance. Boasting over 15m members, the forum is meant to be a place for general questions about finance, from investing to credit to taxes. While it wasn’t made to cater to a specific country, it also acts as the place for US-specific questions too.

Let’s look at the forum’s activity over the last few years.

Across 2019, activity was trending downwards with fewer and fewer people posting in the subreddit. This fall continued into 2020 which then saw a very steep drop off from August until November when numbers rebounded.

So what caused the steeper than normal drop? Our guess is that as people faced the severity of the pandemic and the lockdowns, job losses, and uncertainty it had wrought, they had less interest in seeking out personal finance advice as many aspects of their lives were put on hold.

The subreddits forum’s fortunes changed in 2021 as activity was on the rise across the year, culminating in a new year bump in 2022. Activity levels are now where they were as the pandemic began.

Interest in personal finance advice is back, and that’s the case beyond /r/personalfinance.

A more global look

As we noted, while /r/personalfinance is a general forum, it attracts a lot of US-based users. Luckily there are a bunch of personal finance subreddits tailored for individual countries we can look at in the same way.

All of these subreddits have seen activity grow since the start of 2019. Why such a different trend? Well, for the most part, they’re much newer and less established subreddits than /r/personalfinance. That means we’re seeing their initial growth in popularity which has made them less susceptible to external effects.

While their routes there have differed slightly, they all have one thing in common: January 2022 has seen them reach peak activity. This tallies well with /r/personalfinance’s resurgence at the same time.

Activity, of course, is one thing. What are users actually talking about? We combined our data from the English-speaking subreddits and used custom classifiers to segment our data by category. Here’s what we found out.

While there’s some fluctuation in share of conversation, the data is fairly consistent. Investing tops the list by some margin throughout, credit and employment jostle for third place, while taxes, budgeting, and housing fight amongst themselves.

Interestingly, investing is taking up less of a share than it did a year ago. Could this be a sign of wariness for 2022? We wouldn’t blame people if that turns out to be the case.

Want more data about financial services?

We’ve just released our latest report on financial services trends, including a detailed look at how consumers are saving, investing, and spending.

Read it for free now.

What should we cover next?

Is there a topic, trend, or industry you’d like us to feature in the Brandwatch Bulletin? We want to hear your ideas to make sure our readers are getting what they want. We may even ask to interview you if you’re involved with the topic.

Send any and all ideas to [email protected] and let’s talk.

Thanks for reading

That’s it for today, but we’ll be back next Friday. If you were forwarded this email and want in on the action, get subscribed to the Brandwatch Bulletin now.

Stay safe,

The Brandwatch React team

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