Your consumer insights partner

Brandwatch Consumer Research, the platform built for enterprise brands

Brandwatch helps large, global leading companies understand their customers, analyze reliable data, adapt quickly and make impactful decisions. Take a look at how Consumer Research can help your enterprise company.

The enterprise brands that trust Brandwatch

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Pioneering consumer intelligence

Discover what consumers think about you and your competitors during these unprecedented times. Complete the form to book your demo.

When it comes to understanding consumers, businesses choose Brandwatch ahead of any other tool.

  • Monitor your brand, your competitors, and industry trends across over 100 million online sources.

  • Discover and distribute actionable insights with the industry’s most advanced AI, powerful data storytelling tools and eye-catching, live reporting.

Brandwatch services you can rely on

At Brandwatch, we pride ourselves on delivering exceptional service in addition to our cutting-edge technology.

While our technologies are best in class, what sets us apart is our people. We build teams tailored to our clients' needs, comprised of subject-matter experts with specialized knowledge in digital, research, vertical, and business domains.

Our global teams are your trusted advisors, empowering you to feel confident in making smarter, data-driven decisions to reach strategic business objectives

Learn how Samsung is rolling out Brandwatch globally

"In cases like this, we must have appropriate templates for all teams, markets, and use cases."

— Prashant Mistry, Social & Digital Insights Lead at Samsung

"Brandwatch is a great for both seasoned experts, as well as people who use social listening less frequently. It's fast and has extensive data sources and more importantly, it really leverage AI beyond sentiment to explain why is happening."

- verified G2 user

World-leading social suite

Why choose Brandwatch

A flexible solution to suit your specific objectives and directly contribute to your business outcomes

Save time

With powerful AI tools, out-of-the-box templates and the largest professional services team in the industry, Brandwatch will save your organization time when making critical, data-driven decisions

Cut costs

Use online social panels and Brandwatch's experts as an extension of your team, to produce complete projects or always-on insights and cut your research & insights costs

Mitigate risks

Provide your whole organization with detailed intelligence and recommendations in real time to prevent full-scale crises or mitigate the spread of potentially brand damaging misinformation

Increase market share

Research new markets, benchmark against competitors or conduct whitespace research, Brandwatch' suite of best-in-class tools will help inform your market strategy and positively impact your bottom line

Increase customer lifetime value

Understand your customers better and retain them longer to ultimately reduce churn and increase profits, at a lower cost

“Brandwatch helped me to quickly identify and understand my brand’s target audience within minutes. It’s a powerful source of real-time insight.”

Linda Hoeberigs, Data Scientist, Unilever People Data Centre

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Book a personalized meeting with our enterprise experts

Want to know how your business could leverage consumer intelligence?

Fill out the form to request your demo and we'll be in touch very soon to book a time.

Our experts will:

  • Discuss your organization’s challenges and goals

  • Give you a personalized demo of Brandwatch’s platform

  • Show how robust insights can protect and grow your brand

  • Explore the opportunities and risks in your market

Our Partners
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Falcon.io is now part of Brandwatch.
You're in the right place!

Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.

Paladin is now Influence.
You're in the right place!

Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.