The Social Outlook, the first report of its kind, presents insights, benchmarks and consumer trends at an unprecedented scale.
Too often business operates in a vacuum. You may understand your businesses' performance, but have little concept of how your company fits into the larger context.
This report provides you with that context.
The research sheds light on behaviors, perceptions and social maturity surrounding 115 million conversations, on 450 of the biggest organizations, across 15 industries.
Download the report
Read this report to learn:
- Which industries respond quickest to customer issues
- How audience demographics change from industry-to-industy
- Which brands are leading the way in each industry
- How brands can benchmark in a wider online landscape