Consumer Intelligence

The #1 Consumer Intelligence platform

When it comes to understanding consumers, businesses choose Brandwatch ahead of any other platform.

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Brandwatch is the world’s leading digital consumer intelligence platform, helping over 2200 of the most admired brands and agencies including Unilever, Walmart, Microsoft and L’Oreal to make insightful, data-driven business decisions.

Continuously outperforming competitors:

  • We received the highest scores out of 10 vendors for current offering, strategy and market presence in the latest Forrester Wave™ that ranks social listening solutions

  • We offer the largest volume of data on the market with conversations going back to 2010 and a variety of high quality data coverage from over 100 million sites across the web

  • We leverage powerful AI to segment and categorize your data, spot insights in your conversations, and receive alerts whenever something significant happens

Our Partners

A solution that fits


Smartest AI which helps you get your insights faster

Leading Experts

Team of 100+ working in Customer Success, helping our clients to get the best out of the platform

Real Time

Over 500 million new conversations added every day


1.4 trillion historical conversations going back to 2010


Official firehose access to Twitter, Tumblr and Reddit and the best compliant Facebook & Instagram coverage


Conversations from over 100 million unique sites and the ability to combine first-party customer data

What Forrester says about us:

“Brandwatch stands apart from others with machine learning (ML) [...] user-friendly interface. The core listening platform, Brandwatch consumer research (BCR), is easily navigable, with flexible dashboards for cross-tab analysis of brand and audience data as well as an insights section to explain key takeaways from the data.”

- The Forrester Wave™, Social Listening Platforms, Q4 2020

“If I had to describe Brandwatch in a sentence I would say it's a platform that helps us get to the voice of the consumer quicker.

— Sophie Menzies, Transformation Strategist, Hall & Partners

Falcon.io is now part of Brandwatch.
You're in the right place!

Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.

Paladin is now Influence.
You're in the right place!

Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.