In an industry as fast-paced and customer-focused as travel, you need to make sure you have eyes everywhere. That’s why LateRooms.com, the UK’s leading hotel booking site, chose Brandwatch to improve its customer service.
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LateRooms.com is the UK’s leading hotel booking site. From online bookings, review sites and blogs to online travel publications, the worldwide web is a vast ocean of travel conversation, knowledge and advice.
Monitoring this volume of conversation and online data is essential to any travel organization’s success in a highly competitive market.