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Case Study


In this case study, Chandler Wilson, the Director of Analytics & Insights at Walmart, discusses how he uses Brandwatch to tackle the challenges of spreading social insights across the second largest brand in the world.

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“I’m 100% confident that companies that don’t start creating interdisciplinary units that are ambiguous towards the problem and ambiguous towards the data set to solve problems, aren’t going to continue to succeed.”

Chandler Wilson, Director of Analytics and Insights, Walmart

Walmart tops the Fortune 500 list and is one of the most recognized and valuable brands in the world.

With over 2 million employees and the largest revenues in the world, you’d perhaps think Walmart has enough resource to overcome any challenge, but the organization’s sheer size can often create the trickiest obstacles.


Falcon.io is now part of Brandwatch.
You're in the right place!

Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.

Paladin is now Influence.
You're in the right place!

Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.