fbpx
[Guide] The Social Media Management Maturity Model

Read the practical framework for leveling up your social media team.

Get the guide

* Indicates a required field

By submitting this form you agree to Brandwatch’s user privacy statement, and for your details to be shared with our parent company Cision.

Understand consumers at every touchpoint

Turn customer experience into your biggest competitive advantage with tools that make the complex customer journey simple.

Brandwatch’s platform brings structure and meaning to the voices of billions of people, so you can make decisions that truly fit with consumer and buyer needs.

Customer Experience | Related Content

Guide

How Marketers Can Own Customer Experience (CX) in 2020

Report

The Best Brands for CX

Report

The Best Brands and Industries for Customer Experience 2020

“Before using Brandwatch, we would pick up different information from forums and blogs - it was a very manual process. Now we are able to bring everything under one umbrella. We’re now able to understand the sentiment of our customers, what is trending and what conversations they are having.”

Elena Loucaidou, Wargaming

Falcon.io is now part of Brandwatch.
You're in the right place!

Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.

Continue to brandwatch.com

Paladin is now Influence.
You're in the right place!

Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.

Continue to brandwatch.com