Automated scheduling & publishing
From daily posts to full scale campaigns, our social media calendar helps you stay organized and productive. Plus, your visual assets are easily optimized to look great on any social platform.
- Draft, schedule and publish cross-channel in all markets
- Share assets across teams with one centralized content library
Brandwatch supports all your favourite social media networks
Seamless customer engagement & care
Whether they’re messaging you, tweeting you, mentioning you, or reacting to your stories, all interactions are funnelled into a single inbox so you can answer everything from one place.
- Use automated messages
- Automatically assign tickets to different teams
Reporting & customer data
Make informed decisions based on content performance and channel level metrics. Collate social and CRM data for a 360-view of your audience and sharpen segmentation.
- Customizable and shareable dashboards & templates
- Aggregated metrics across social channels
- Customer demographics
Listen to your consumers in real-time
When it comes to understanding consumers, businesses choose Brandwatch ahead of any other tool.
- Monitor your brand, competitors and industry trends across over 100 million online sources.
- Get automated alerts when your brand is heavily mentioned and become crisis-ready and prepared