How do consumers choose which airline to fly? Price? Service? Convenience? Rewards programs?
Social media conversation has the answers. Analyzing social discussion can help airline brands understand how they stack up to the competition and learn what consumers really want from the air travel experience.
We looked at social conversation around American, Delta, JetBlue, Southwest, and United. Download our new airlines report to learn how consumers feel about:
- The top airline brands
- Airline service and perks by brand
- Different frequent flyer programs
- The most talked about destinations
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