The #1 consumer intelligence platform

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Trusted by the world's biggest brands

Hear what our successful clients have to say

Industry leading Consumer Intelligence platform

Turn online conversations into real-time, actionable consumer insights that drive smarter decisions. 

With Consumer Intelligence you can:

  • Understand consumer opinions and behaviors

  • Spot emerging trends,sentiment shiftsbefore competitors

  • Monitor brand health and reputation

  • Benchmark against competitors

  • Turn insights into business action

Game-changing data coverage and market intelligence

Access one of the world's richest consumer intelligence datasets, combining social, online, premium news, and first party data.

With Brandwatch data you can:

  • Monitor millions of online conversations

  • Track up to 10 years of historical and real-time trends

  • Analyze 100+ millions of sources worldwide

  • Access leading social and emerging platform data

  • Build a full picture of your consumers across channels and markets

AI-powered for speed and accuracy

Iris AI is your always-on digital colleague, turning billions of signals into clear, actionable insight — built into every part of the Brandwatch platform. 

  • Summarizes conversations and explains what's driving them

  • Recommends next steps to move from insight to action

  • Powered by proprietary, generative, and agentic AI models

  • Supports every workflow to help you move faster and make smarter decisions

The #1 social listening plaform

“From the product to the customer service, they have been amazing!”

Jerri H. Digital Marketing Strategy, HarperCollins

USED BY THE WORLD’S BIGGEST BRANDS

A solution that fits

AI-powered

Smartest AI which helps you get your insights faster

Leading Experts

Team of 100+ working in Customer Success, helping our clients to get the best out of the platform

Real Time

Over 500 million new conversations added every day

Historical

1.4 trillion historical conversations going back to 2010

Reliable

Official firehose access to Twitter, Tumblr and Reddit and the best compliant Facebook & Instagram coverage

Diverse

Conversations from over 100 million unique sites and the ability to combine first-party customer data

Falcon.io is now part of Brandwatch.
You're in the right place!

Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.

Paladin is now Influence.
You're in the right place!

Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.