Current Opportunities

Brandwatch is one of the world’s best Social Media Monitoring applications. We help hundreds of clients discover, understand and respond to comments made on the web.

As we continue our fast expansion, we are hiring a JavaScript Developer for the product team in our exciting new London office to enhance and extend our user interface. You’ll be working within a highly-skilled team using technologies such as Backbone.js and Node.js in order to add new functionality to the Brandwatch web application.

The successful candidate will:

  • work day-to-day on the Brandwatch web app, a complex single-page application  served from Node.js
  • be involved in the creation of new functionality through initial estimation to final delivery, as part of feature teams using scrum methodology
  • be contributing to a brand new product launching in 2015

You should have:

  • A good programming-related degree
  • Advanced Javascript programming skills
  • Advanced knowledge of HTML 5, CSS, and Web standards
  • Exposure to Backbone.js, with an understanding of MV* architectures
  • Experience of developing with BDD (or TDD) processes and frameworks using tools such as Jasmine, Mocha and Sinon
  • Experience with Git (a link to your Github account is a plus)
  • Familiarity with Node.js
  • Familiarity with Linux/OSX

Our Culture:

  • Small teams of skilled people, in a friendly and relaxed environment
  • Quiet hours for developers so you can work uninterrupted throughout the morning
  • Work with people all over the world
  • “Funky Friday” takes place every other week giving you 10% of your time to work on something new, reading groups, tech talks, generous training and conference budgets, and any technical books you need

Our Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • Innovation time put aside to work on your own projects
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • Macbook
  • 25 days paid holiday
  • Bike to work scheme & childcare vouchers
  • Employer pension contribution from August 2015

Interested candidates should send their CV and a cover letter, including salary expectations, to jobs@brandwatch.com

 

Brandwatch is one of the world’s best Social Media Monitoring applications. We help hundreds of clients discover, understand and respond to comments made on the web.

As we continue our fast expansion, we are hiring a QA Engineer for the product team in our exciting new London office. You’ll be working within a highly-skilled team to understand the new functionality being developed, perform testing using both manual and automation test techniques, report issues and test the resulting fixes.

Here at Brandwatch we work in small product teams. We avoid high-stress environments by working on a single project at a time, putting quality first. We’d rather reduce scope than rush and produce a buggy feature. There will be a lot of whiteboard collaboration with the product owner, UX designer, and back and front-end developers, and together we can build something amazing.

What you need:

  • Solid experience with commercial web-based testing
  • Experience across both Manual and Automation Testing frameworks
  • Hands-on experience of working with Automation Testing tools, here we use Selenium WebDriver and Cucumber
  • Proficient in developing test scripts from scratch using Ruby or similar
  • Proficiency in QA processes and agile development, including Behaviour Driven Development
  • Advanced knowledge of a range of web browsers and operating systems

The following would be advantageous:

  • Knowledge of Git and Jira
  • Ability to interrogate databases using SQL
  • Experience testing Restful API’s
  • Continuous Integration experience utilising Jenkins or similar
  • ISEBISTQB Foundation Level Certificate

Our Culture:

  • Small teams of skilled people, in a friendly and relaxed environment
  • Quiet hours for developers so you can work uninterrupted throughout the morning
  • Work with people all over the world
  • “Funky Friday” takes place every other week giving you 10% of your time to work on something new, reading groups, tech talks, generous training and conference budgets, and any technical books you need

Our Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • Innovation time put aside to work on your own projects
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • Macbook
  • 25 days paid holiday
  • Bike to work scheme & childcare vouchers
  • Employer pension contribution from August 2015

Interested candidates should send their CV and a cover letter, including salary expectations, to jobs@brandwatch.com

As we continue our expansion the group finance team are now looking to recruit an accounts assistant to join their team.

The successful candidate will join a global team of twelve and will work alongside the existing finance team to deliver the monthly group accounts, with particular emphasis on purchase ledger and expenses.

Detailed role coverage

  • Maintain the invoice/purchase order listing and issue periodic updates to budget holders
  • Collect expense claims, invoices and purchase orders
  • Ensure all invoices or expenses requests are correctly calculated approved and coded
  • Ensure invoices and expenses comply with expense policies.
  • Maintain records of pro forma invoices issued and chase up associated invoices.
  • Investigate and resolve purchase ledger queries as required.
  • Reconcile supplier statements to purchase ledger accounts.
  • Responsible for monthly closure of the purchase ledger including payment and credit control, management reports aged creditors payments
  • Prepare payment batches for review and enter payment through bacs or manual cheque for all due balances on a regular basis, in accordance with suppliers terms and condition
  • Ensure prompt filing of supplier invoices
  • Liaise with suppliers concerning invoice queries
  • Produce suggested payment report and set up payment runs.
  • Ensure adherence to month end deadlines
  • Bank reconciliations
  • Assist with implementation of expense and travel approval solutions

Perks

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • An open company culture where everyone’s voice can be heard
  • Opportunities to develop your career
  • Macbook
  • Based in our Brighton HQ in spacious new offices
  • 25 days paid holiday
  • Bike to work scheme & childcare vouchers
  • Weekly smoothie bar & sushi days
  • Foosball table

Accounting experience for the candidate is strongly preferred, either from a year’s experience in an accounting role or a theoretical background from a related degree. A commitment to studying for a recognised professional accounting qualification would be preferred, and support for this will be provided in the compensation package for the role.

A good knowledge of office applications, particularly Excel, will also be beneficial. More important will be a commitment to succeed as part of a hard working team that achieves great results whilst maintaining a friendly collaborative and social working environment.

Brandwatch operates a cloud-based global accounting system across our three countries, and the successful candidate will be trained to use this market leading software package, as well as having exposure to similar systems for billing and for CRM. As the key Accounts Payable contact in the group head office, the successful candidate will have exposure to the entire Brandwatch global business.

This is a fantastic opportunity for someone at the start of their career in finance to join an exciting company and a great team.

Interested candidates should send their CV and a cover letter, including salary expectations, to jobs@brandwatch.com

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

As we continue our fast expansion, we are hiring Korean and Chinese speaking Freelance Query Writers & Data Validators to capture, analyse and categorise comments made about our respective clients on social media platforms. This job description summarises the main duties of the work. It neither prescribes nor restricts the exact tasks that may be assigned whilst in the role.

Major duties:

  • Constructing search queries to capture brand mentions on social media sites (full training provided)
  • Validating brand mentions to determine sentiment and assign categories where required
  • Provide analysis and feedback on key topics of discussion
  • Other Adhoc tasks

Typically the work will be done from home and the hours are flexible. The candidate will be required to come into the office for 4 hours of initial training on the system and from time to time to attend meetings regarding work. All training and meeting attendance time are paid.

Education/skills requirements:

  • Must possess native or near native proficiency in the required foreign language
  • Must be computer/internet literate, with a basic familiarity of the use of social media in respective country e.g. Facebook / Twitter usage.
  • Must have own computer to work from home
  • Excellent spoken and written communication skills in English
  • Permission to work in the UK (self employed)
  • To be based in Brighton or nearby is an advantage

Interested candidates should send their CV and a cover letter, including salary expectations, to jobs@brandwatch.com

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

As we continue our fast expansion, we are hiring a Project Coordinator to join our Professional Services team.

This role is primarily one of translating clients’ monitoring requirements into Brandwatch setup for them to get the right insights out of the tool (search strings, rules, dashboard, alerts, etc.). Once the person is comfortable with the application the role will also be to outsource tasks for bigger projects to freelancers as well as advising Sales and Account Management about setup.

Your duties will include:

  • Become an expert using the Brandwatch tool
  • Support the Sales and Account Management teams with setups (searches using Boolean operators, dashboard set-up to show insights)
  • Coordinate, schedule and audit the work of freelance Data Validators based on Sales and Account Management requests
  • Advise sales, Account Management on setup process and approach
  • Ensure the work (i.e. search strings, dashboard) is completed within time frames given and is of high standard
  • Answer follow-up questions from freelancers, managing feedback from the Sales and Account Management teams on completed work

What you need:

  • Experience in one or more of the following: social media, on-line media, on-line marketing
  • Excellent communication and organisation skills
  • A proactive and hands-on approach
  • Experience working in a deadline-driven environment
  • A first class or upper-second degree in a business related subject
  • A high level of competency in Excel, Word and PowerPoint, as well as the ability to quickly pick up use of new technologies
  • An excellent command of written and spoken English
  • Ability to speak another language would be an advantage
  • Some coding ability would be an advantage

Our Perks:

  • All the usual start-up temptations… cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • Macbook
  • Brand-new office in Prenzlauerberg
  • 30 days paid vacation
  • Foosball table
  • Free German classes
  • Frühstück Fridays and sushi days
  • Free carsharing membership to DriveNow

Interested candidates should send their CV and a cover letter, including salary expectations, to karriere@brandwatch.com

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

During this exciting time at Brandwatch we are looking for undergraduates to work on our data collection and analysis team for a year during their year in industry. These teams are involved in extending our web crawlers to cover additional sources, extracting new kinds of metadata, improving algorithms for spam filtering.

We are a group of people around the world working together to create something amazing – doing something no-one has done before, and in a way no-one has thought of. This is the ideal opportunity for undergraduates that are looking to gain industry experience as part of their undergraduate degree and to sink their teeth into a new challenge.  A chance to be a trailblazer. It’s a job that will give you interesting problems to solve, and the chance to learn new skills and work with new technologies.

Here at Brandwatch we work in small product teams. We avoid high-stress environments by working on a single project at a time, putting quality first. We’d rather reduce scope than rush and produce a buggy feature. There will be a lot of whiteboard collaboration with a product owner, UX designer, and back and front-end developers to build really innovative features.

If you’re interested in processing and analysing huge amounts of social media data and are stimulated by finding influential web pages, building conversation graphs or learning how we process millions of tweets each day, then our Data team and Analytics team would like to hear from you.

What are we looking for?

  • A current undergraduate that is looking to join a technology focused and innovative company
  • A self-starter with a passion and a drive for experimentation and technology.
  • Proficient at Java or Javascript.
  • Keen to experiment with technologies such as Spring, Apache Kafka, Hadoop (Data) and PostgreSQL
  • An avid social media user.

Our Culture

  • small teams of skilled people, in a friendly and relaxed environment
  • quiet hours for developers so you can work uninterrupted throughout the morning
  • spacious new offices in the Brighton North Laine, with “Who’s coming for burgers on the beach” being a regular lunch time call in the engineering department
  • work with people all over the world…and use telepresence robots for meeting remote colleagues… provided you don’t mind seeing a Berliner colleague’s face rolling past on a robot!
  • “Funky Friday” takes place every other week giving you 10% of your time to work on something new, reading groups, tech talks, generous training and conference budgets, and any technical books you need
  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges, weekly smoothie bar, sushi days, a very energetic foosball table… and of course #c0ffee!

So if you fit the bill and you’re looking for a fascinating challenge, send your CV and a covering letter to graduates@brandwatch.com and we’ll be in touch.

Closing date: 31st January 2015

We are looking for a smart, organised and smiley, Digital Project Manager who embraces responsibility, is not shy of communications and is positively passionate about making a difference and getting stuff done!

This is an exciting new role for us and is a great opportunity for someone who wants to join a friendly and talented team – all with a vested interest in helping you to succeed. We want you to embrace the responsibility for planning, executing and delivering digital projects of the highest quality. There is plenty of scope to grow in this position and for you to use your initiative and experience to expand and improve processes as you see fit.

The essence of the role is co-ordinating a busy in-house design team across their varied workload – from award-winning data visualizations to everyday email campaigns.

Core areas of responsibility include:

  • Project management
  • Scoping and gathering requirements for web and creative projects
  • Overseeing production from design through to build and delivery
  • Working with teams of various disciplines – Design / Marketing / Product / Data Analysis
  • Communicating with internal stakeholders on an hourly and daily basis across several time zones

What we are looking for:

  • At least 3yrs digital production experience working in a fast-paced creative agency or tech environment
  • Experience working with creative people and designers
  • Experience working with technical people / developers
  • Experience working with clients / marketers
  • Knowledge of: Google Docs, MS Office, Jira, Trello, Project plans

Characteristics/skills:

  • Incredibly organised
  • Good communicator
  • Good problem solving skills
  • Excellent attention to detail
  • Ability to manage multiple requirements from multiple stakeholders
  • Calm under pressure
  • Have a love of design, and an appreciation for excellent brand, marketing and digital execution
  • Not be frightened of a data driven, techy environment
  • Be motivated, adaptable, innovative

Helpful to have:

  • An active interest and participation in social media technologies
  • Be enthused by the synergy of data + design
  • An appreciation and understanding of  good UI and UX
  • Have a design and tech vocabulary
  • Familiarity with Agile/Scrum practices.

Perks

  • Based in our Brighton HQ in spacious new offices
  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • Macbook
  • 25 days paid holiday
  • Bike to work scheme & childcare vouchers
  • Employer pension contribution from August 2015
  • Weekly smoothie bar & sushi days
  • Foosball table

Interested candidates should send their CV and a cover letter, including salary expectations, to jobs@brandwatch.com

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

We pride ourselves on our level and quality of technical support, and as we continue our  expansion we are hiring a Technical Support Engineer to join our existing Technical Support team in Brighton, UK.

The role would suit a recent graduate looking to break into the software industry, or an experienced support person looking to move into a more technical role.

Your duties will include

  • Providing 2nd line technical application support for the global customer support teams
  • Investigating issues in the application analysing the database, server logs and source code
  • Triaging production issues and escalating them as necessary to development teams
  • Maintaining and developing SQL reports, support scripts and tools to automate administration tasks
  • Developing software tools to empower our 1st line support teams

What you need

  • Excellent problem solving skills
  • A working knowledge of SQL
  • Some scripting experience
  • Knowledge of web applications and how they work
  • Friendliness under pressure

The following would be beneficial

 

  • Exposure to the linux command line
  • Web programming experience
  • Some knowledge of Java or another OO language
  • First-line technical support, or customer service experience in general

 

Our Culture:

  • Small teams of skilled people, in a friendly and relaxed environment
  • Quiet hours for developers so you can work uninterrupted throughout the morning
  • Spacious new offices in the Brighton North Laine, with “Who’s coming for burgers on the beach” being a regular lunch time call in the engineering department
  • Work with people all over the world…and use telepresence robots for meeting remote colleagues… provided you don’t mind seeing a Berliner colleague’s face rolling past on a robot!
  • “Funky Friday” takes place every other week giving you 10% of your time to work on something new, reading groups, tech talks, generous training and conference budgets, and any technical books you need

Our Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • Innovation time put aside to work on your own projects
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • Macbook
  • Based in our Brighton HQ in spacious new offices
  • 25 days paid holiday
  • Bike to work scheme & childcare vouchers
  • Employer pension contribution from August 2015
  • Weekly smoothie bar & sushi days
  • Foosball table

We are happy to train the right candidate so enthusiasm, attitude and willingness to learn quickly are as important as current skills.

Interested candidates should send their CV, Portfolio and a cover letter, including salary expectations, to jobs@brandwatch.com

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

 

The Product team are passionate about making sure we develop the best possible products for our clients. We are a team of Product Owners who love talking to our clients about their use cases and then turning those into great features with the development teams. Our Scrum Masters make sure all of this is delivered in an agile and iterative way and that developers can get on with developing!

As we continue our fast expansion, we are hiring a Senior Product Owner to join the product development team and help shape our products, delight our users and line manage the amazing Product Owners we have. We are looking for someone who can show a clear passion for making products, can continually deliver innovative ideas and wants to play a very influential role in our companies future.

Your duties will include:

  • Having a clear understanding of our users and their use cases and be able to clearly communicate that with the rest of the company, especially the product development team.
  • Creating bold and brilliant solutions to fulfill those users needs.
  • Guiding the development of specific features and new products by identifying clear requirements, creating, trialling and refining prototypes, planning product launches, gathering feedback after launch and identifying the need for further development
  • Conducting market, competitor and client studies to inform our software development roadmap and strategy
  • Line managing the other Product owners and reporting to the VPE of Product Strategy
  • Liaising with the marketing team, client relations team and technical team

What you need:

  • Proven experience of exceptional commercial experience as a Product Owner
  • A portfolio of successful software product launches, preferably web-based SaaS applications
  • Managerial experience of leading a product team
  • Experience delivering projects with an Agile methodology (we use Scrum)
  • A keen interest in social media, technology and user experience
  • A clear passion for what you do and can excite teams of developers

Our Culture:

  • Small teams of skilled people, in a friendly and relaxed environment
  • Quiet hours for developers so you can work uninterrupted throughout the morning
  • Spacious new offices in the Brighton North Laine, with “Who’s coming for burgers on the beach” being a regular lunch time call in the engineering department
  • Work with people all over the world…and use telepresence robots for meeting remote colleagues… provided you don’t mind seeing a Berliner colleague’s face rolling past on a robot!
  • “Funky Friday” takes place every other week giving you 10% of your time to work on something new, reading groups, tech talks, generous training and conference budgets, and any technical books you need

Perks

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • An open company culture where everyone’s voice can be heard
  • Opportunities to develop your career
  • Macbook
  • Based in our Brighton HQ in spacious new offices
  • 25 days paid holiday
  • Bike to work scheme & childcare vouchers
  • Weekly smoothie bar & sushi days
  • Foosball table

Interested candidates should send their CV and a cover letter, including salary expectations, to jobs@brandwatch.com

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

As we continue our fast expansion, we are looking for Java Developers to work on our data collection and analysis team. These roles will involve extending our web crawlers to cover additional sources, extracting new kinds of metadata, improving algorithms for spam filtering.

We are a group of people around the world working together to create something amazing – doing something no-one has done before, and in a way no-one has thought of. This is the ideal opportunity for developers that have been out of university for a few years and are looking to sink their teeth into a new challenge.  A chance to be a trailblazer. It’s a job that will give you interesting problems to solve, and the chance to learn new skills and work with new technologies.

Here at Brandwatch we work in small product teams. We avoid high-stress environments by working on a single project at a time, putting quality first. We’d rather reduce scope than rush and produce a buggy feature. There will be a lot of whiteboard collaboration with a product owner, UX designer, and back and front-end developers to build really innovative features.

The successful candidate will have the following skills:

  • A good programming-related degree, ideally Computer Science
  • Proven experience of Java programming experience
  • Knowledge of databases, e.g. MySQL or PostgreSQL
  • Comfortable with the command-line, preferably Linux
  • An interest in social media
  • A natural interest in technology, always reading about and tinkering with new tools and ideas and able to pick things up quickly

Our Culture:

  • Small teams of skilled people, in a friendly and relaxed environment
  • Quiet hours for developers so you can work uninterrupted throughout the morning
  • Spacious new offices in the Brighton North Laine, with “Who’s coming for burgers on the beach” being a regular lunch time call in the engineering department
  • Work with people all over the world…and use telepresence robots for meeting remote colleagues… provided you don’t mind seeing a Berliner colleague’s face rolling past on a robot!
  • “Funky Friday” takes place every other week giving you 10% of your time to work on something new, reading groups, tech talks, generous training and conference budgets, and any technical books you need

Our Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • Innovation time put aside to work on your own projects
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • Macbook
  • Based in our Brighton HQ in spacious new offices
  • 25 days paid holiday
  • Bike to work scheme & childcare vouchers
  • Employer pension contribution from August 2015
  • Weekly smoothie bar & sushi days
  • Foosball table

Interested candidates should send their CV, Portfolio and a cover letter, including salary expectations, to jobs@brandwatch.com

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

Brandwatch is an inside-out company. We don’t make bold claims and big puffy statements that we can’t back up. We prefer to under-promise and over-deliver – it feels better. We make sure that we believe in everything we say and do. As we do this, we also want to build a movement that other people want to join.

There are several aspects to our approach:

  • we treat each other as we ourselves would like to be treated. This is THE and OUR golden rule
  • we listen to and learn from others, but in the end we decide how to do things based on what we believe will be best for our team and our customers
  • we support each other – actively and structurally as well as by osmosis and by just caring
  • we. care. about. everything
  • we have fun. But the work comes first. we actually want to blur the boundaries between the two
  • we all want to develop. Many people move on (up) to different roles within a year of joining
  • and we don’t believe that creativity or culture is a department

We are looking for someone special to take on one of the most important roles in the company – our HR Manager EMEA. You will be responsible for day-to-day people and strategy issues and queries and will work alongside the global team on People Team projects and initiatives. This role will also be involved in strategic direction of the company as well as our People.

Other areas of responsibility include developing, managing and championing new schemes in the following areas:

    • Culture and Employee Engagement
    • Pay & Rewards
    • Relocation
    • Performance Management
    • Career Development
    • Talent Management
    • Coaching & Training

You will need to:

  • be CIPD qualified or have a relevant people qualification, HR Masters or legal background
  • be obsessive about continuous improvement and making work a place where people can achieve their dreams and not just pay their bills
  • be an effective business partner
  • have an understanding of DACH legal principles/employment law
  • be a natural project manager
  • want to grow our culture of innovation

Nice to haves:

  • An understanding of European legal principles/employment law
  • You’ll have worked in a technology company

Our Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • Macbook & iPhone
  • Based in our Brighton HQ in spacious new offices
  • 25 days paid holiday
  • Bike to work scheme & childcare vouchers
  • Employer pension contribution from August 2015
  • Weekly smoothie bar & sushi days
  • Foosball table

Interested candidates should send their CV and a cover letter, including salary expectations, to jobs@brandwatch.com

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

 

Director of Professional Services

Brandwatch is seeking a Director of Professional Services for the US. Our Professional Services team is comprised of Analysts, a Sales Engineer, and a Project Manager all working together to enable social business for Brandwatch’s clients. The position is located in New York City and will report to the Executive VP of North America.

About the Professional Services Team

The Professional Services Team is a group of incredibly talented individuals. The team includes people with advanced degrees in marketing and analytics, backgrounds in everything from biology to economics, programming skills, and a combined total of 7 languages.

Put any person from the team in a meeting and they will single-handedly take an idea from inception to close, resource and execute it, on time and on budget. Everyone also has experience directly managing clients and sales.

Professional Services engages the creative & analytical people with the biggest ideas within our client’s organizations to produce useful work nobody else has done yet.

About the Position

Responsibilities, externally:

  • Lead the planning for international, Fortune 1000 SaaS professional services
  • Consult with clients on integrating social data with business operations
  • Speak to prospective clients about solutions and data-based decision making

Responsibilities, internally:

  • Hire great people, support their personal development
  • Enable better processes within the team, driven by measurement
  • Collaborate with other teams to clear roadblocks, create better processes
  • Develop new service offerings and seek to productize them
  • Contribute to the technical and analytical growth of the team
  • Always available, always communicating

About You

Your background:

  • Degree in economics, math, computer science, linguistics, market(ing) research, or other field involving computation & data
  • Experience in social media analysis
  • Experience in client-facing work and pitching
  • People management
  • Other web or media data analysis, prior use of web APIs & web programming, and advanced Excel skills are all a plus

You love:

  • Enabling people
  • Collaborating and sharing
  • Actively listening
  • Testing new ideas
  • Enforcing the rules that work
  • Changing the rules that don’t
  • Being corrected

You have:

  • An appreciation for detail
  • A passion for process
  • A strong sense of what is fair
  • An intense respect for deadlines
  • A sense of humor

Perks:

  • Retina Macbook Pro, second screen, standing desk optional
  • Strong health & benefits package
  • 15 days paid vacation
  • Commuter benefits
  • Fantastic Flatiron location
  • Bagel Fridays, team happy hours, and a ping pong table
  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.

Please apply HERE

Our clients love Vizia, they tell us so all the time. The way it looks, the ease of its use and the impact it can have on the way they choose to do business. We want to make sure that we continue to exceed expectations. With this in mind we are now hiring a User Experience Designer to help us create new interfaces and extensions to our data visualisation application.

If you are  motivated by combining design and usability, then this is your chance to see your designs showcased on the social media hubs of major brands across the globe.

Working in a cross-functional team, the ideal candidate will champion the usability of our software, ensuring that it is both visually appealing and easy to use.

Your duties will include:

  • Liaising with our Product Owner to turn requirements into user friendly designs
  • Running a creative process and designing new and original data visualisations
  • Producing storyboards, wireframes, user flows and high fidelity prototypes
  • Run usability test sessions
  • Help keep the UX group up to date with new developments within the UX community

What you need:

  • A solid academic record with a background in interaction design, data visualisation, graphical design or human computer interaction (HCI) field
  • Strong experience working within the UX industry or as a visual designer, preferably in a product focused environment
  • Skill in using prototyping tools such as Axure and Balsamiq
  • Experience with building data visualisations for the open web is a mega plus

Our Culture:

  • Small teams of skilled people, in a friendly and relaxed environment
  • Quiet hours for developers so you can work uninterrupted throughout the morning
  • Spacious new offices in the Brighton North Laine, with “Who’s coming for burgers on the beach” being a regular lunch time call in the engineering department
  • Work with people all over the world…and use telepresence robots for meeting remote colleagues… provided you don’t mind seeing a Berliner colleague’s face rolling past on a robot!
  • “Funky Friday” takes place every other week giving you 10% of your time to work on something new, reading groups, tech talks, generous training and conference budgets, and any technical books you need

Our Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • Innovation time put aside to work on your own projects
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • Macbook
  • Based in our Brighton HQ in spacious new offices
  • 25 days paid holiday
  • Bike to work scheme & childcare vouchers
  • Employer pension contribution from August 2015
  • Weekly smoothie bar & sushi days
  • Foosball table

Interested candidates should send their CV, Portfolio and a cover letter, including salary expectations, to jobs@brandwatch.com

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

A fast growing and important element of Brandwatch’s work is to offer custom made insights reports to our customers, providing strategic recommendations about their brands, competitors and industries. We are hiring a Junior Analyst to join our Insights team in the German market, and help us to produce high quality social insights reports for our DACH clients in both English and German. Training will be provided and there are excellent opportunities for progression.

Job responsibilities:

  • Analysing social media conversations and writing bespoke one-off and regular reports for our clients, working with account managers to ensure delivery is on time, on budget and to client’s satisfaction. Predominantly a qualitative research role, with some quantitative techniques employed for larger data sets.
  • Supporting the DACH Marketing team in creating compelling content (industry reports, blogs, white papers etc.) using social media analysis of various industries/verticals.
  • Supporting the DACH sales and account management team with example reports to aid the sale of German language reporting.
  • Meeting with clients to understand requirements and produce a customized brief/statement of work.
  • Co-ordinating with other team members to complete parts of larger reports.
  • Staying up to date with the social media industry, in particular news relating to new analytical ideas and methodologies.
  • Continually seek to identify, suggest and implement improvements both to research methodologies the functioning/processes of the Insights team.

The ideal candidate will be:

  • Fluent in English and German, including the ability to write formally to a high standard in both languages.
  • Strongly analytical, with the ability to highlight the interesting/actionable finding in a broad and complex dataset.
  • An excellent communicator, with the ability to clearly explain complex ideas and data, both verbally with clients and in written reports.
  • Commercially minded; able to understand how a brand might be able to use social media data to improve their business.
  • Well versed in the major channels and sites in social media.
  • Interested in marketing, branding and the way in which we communicate with our peers and brands online.
  • Highly organised and capable of managing workload and meeting deadlines.

The ideal candidate will have:

  • An excellent academic record
  • A good level of competency in Excel (including formulas, pivot tables & charting), Word and PowerPoint
  • The ability to quickly pick up use of new technologies
  • An excellent command of written and spoken English and German

Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • Innovation time put aside to work on your own projects
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • Macbook
  • Brand-new office in Prenzlauerberg
  • Foosball table
  • Frühstück Fridays and sushi days
  • Free carsharing membership to DriveNow

Interested candidates should send their CV and a cover letter, including salary expectations, to karriere@brandwatch.com

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

Help make Brandwatch famous in the European digital business community: with target clients, with peers, with influencers and the traditional media. This is an incredible opportunity to take risks and employ creative new ways of engaging our influencers and market in general. Working closely with the rest of the global marketing team – including our US PR team – you will be responsible for our English-language PR outside of North America.

Responsibilities:

  • Developing and managing our external communications plan
  • Own relationships with influencers, analysts, media and key peer & customer communities
  • Launching insanely creative campaigns that showcase our brilliance and make people laugh, gasp or cry (mainly laugh)
  • Proactively spotting opportunities to newsjump, and then moving fast to capitalize on those
  • Co-ordinating spokespeople and, where appropriate, personally giving comment
  • Tenaciously championing Brandwatch externally

Skills and experiences required:

  • Proven experience in PR
  • Ability to develop and nurture strong relationships with time-scarce influencers
  • Creative campaign production – including generating great ideas in collaboration with others and seeing them through to high-impact execution
  • Developing messaging
  • Excellent writing skills
  • Strong commissioner of other creative services inc. agencies and freelancers
  • Media neutral – extremely competent across the mix from social to ‘traditional’ (obviously excellent digital and social is crucial)
  • Agency-side experience is very highly valued
  • B2B or B2C tech experience is valued
  • Some experience of stunts, experiences or other physical campaigns is valued
  • Existing relationships with tech media and influencers highly valued

Attributes desired:

  • Ability to thrive in fast-paced startup environment
  • Competitive and ambitious for self and team
  • Voracious reader – tapped in to what’s going on
  • Socially astute – able to adapt to different characters, context and situations
  • Willing to work hard and enjoy the journey

Our Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • Innovation time put aside to work on your own projects
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • Macbook
  • Based in our Brighton HQ in spacious new offices
  • 25 days paid holiday
  • Bike to work scheme & childcare vouchers
  • Employer pension contribution from August 2015
  • Weekly smoothie bar & sushi days
  • Foosball table

Interested candidates should send their CV, Portfolio and a cover letter, including salary expectations, to jobs@brandwatch.com

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

The Product team are passionate about making sure we develop the best possible products for our clients. We are a bunch of Product Owners who love talking to our clients about their use cases and then turning those into great features with the development teams. Our Scrum Masters make sure all of this is delivered in an agile and iterative way and that developers can get on with developing.

As we continue our fast expansion, we are hiring a Scrum Master to join the product development team and help us deliver amazing products. We are looking for someone who can show a clear passion for Scrum, can enable teams to be their very best and deliver quickly.

Responsibilities include:

  • running the Scrum process for 2 – 3 teams
  • understanding each team’s project requirements and technical constraints by working in alignment with the Agile group, Team Leads and Product Owners
  • working with the Product Owners to manage changes throughout the development process
  • communicating problems and risks to the Agile group and wider organisation in order to reach appropriate resolutions
  • effective coaching of team members on good agile practices
  • reporting on progress throughout the projects and upon request
  • ensuring a good level of team productivity based on metrics such as velocity and product released
  • ensuring good time keeping and efficiency for Scrum ceremonies and other meetings
  • work with Scrum Masters and other engineering staff to coordinate practices and changes and allow knowledge sharing
  • work in alignment with the Agile Group vision
  • act as administrator for JIRA for the relevant teams
  • help to maintain the current company culture and positive working environment

Skill Range:

  • Proven experience in successfully running software development projects, preferably using Scrum and other Agile methodologies
  • A solid technical knowledge of software development, preferably web-based SaaS applications
  • Experience of using JIRA with Agile (previously called GreenHopper)
  • A keen interest in social media and technology
  • A clear passion for what you do and can excite teams of developers

Preferred Qualifications:

  • Excellent leadership, communication and organisational skills
  • Ability to maintain calm under pressure and resolve conflict effectively
  • Ability to focus and excellent attention to detail even when working in a fast-paced environment
  • Demonstrated project tracking and analytical skills
  • A deep understanding of different agile methodologies and appropriateness to team and project context

Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • Innovation time put aside to work on your own projects
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • Macbook
  • Brand-new office in Prenzlauerberg
  • Foosball table
  • Frühstück Fridays and sushi days
  • Free carsharing membership to DriveNow

Interested candidates should send their CV and a cover letter, including salary expectations, to karriere@brandwatch.com

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

 

 

If you know your Instagram from your SnapChat, and have experience of working in social, either agency or client-side, we want to hear from you!

Our Account Management team offer consultative advice and expertise to our wide ranging client base of both brands and agencies. It’s the team’s job to help our clients integrate social data into their business.

As well as being an expert on all things digital, with the confidence to guide clients through the ever-changing social wilderness, you’ll need the commercial skills to be able to spot opportunities to grow accounts – and follow them through, calling on whatever internal resource you need.

The role:

As Account Director at Brandwatch, your main job is to develop an understanding of our key clients’ business and the challenges they face. Using your commercial acumen, impeccable organisational skills and sound understanding of account management best practice combined with experience of the value of social business, you will maintain extremely high levels of client retention, satisfaction and growth.

You will also:

  • Become an expert in social media and the Brandwatch platform.
  • Become an ambassador for Brandwatch within the client base and extended industry.
  • Develop client strategies for all key clients to ensure we deliver peerless client service.
  • Identify new sales opportunities within client networks and, where needed, work with sales to close these opportunities.
  • Introduce account management and social media monitoring best practices to the Account Management team.
  • Manage other account managers who will be tasked with supporting their own client base.
  • Attend trade shows and networking events, representing Brandwatch to the best of your ability on panels, in speaking slots, as required.

You have the following experience/expertise:

  • Proven account management experience with a social media monitoring provider or within a social context at an agency or for a large brand.
  • Excellent account management skills that efficiently drive the communications between partners/clients.
  • Experience of working within the social media industry.
  • Exposure to and understanding of social media monitoring tools, including those of our key competitors, and an ability to discuss clearly how we differentiate ourselves from those competitors.
  • Experience of using social media networks and an understanding of the business value that is offered by the primary channels across sectors.
  • An understanding of SEO, email, engagement management and social media.
  • Work with Head of Account Management to mentor and develop rest of team.
  • Demonstrable knowledge of marketing principles and best practice.
  • Excellent writing skills and attention to detail with brilliant presentation skills that engage your clients.
  • Statistical analysis skills.

Our Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • Innovation time put aside to work on your own projects
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • Macbook
  • Based in our Brighton HQ in spacious new offices
  • 25 days paid holiday
  • Bike to work scheme & childcare vouchers
  • Employer pension contribution from August 2015
  • Weekly smoothie bar & sushi days
  • Foosball table

You will be set targets based on client retention, satisfaction and growth.

Interested candidates should send their CV, Portfolio and a cover letter, including salary expectations, to jobs@brandwatch.com

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

Brandwatch is looking for its first full time fully qualified Legal Counsel to assist in all legal areas for the company, including commercial contracts with customers, partners and suppliers, compliance with data privacy laws, IP and trademark protection, incorporation of foreign subsidiaries, compliance with employment contracts, etc. The role reports to the CFO and covers all our current operations in the UK, US and Germany and future international subsidiaries as we expand globally.

The successful candidate will have the following skills:

Contracts management
Managing the contracts we have with third parties is, unsurprisingly, the bulk of the work at Brandwatch and comes under 4 headings:

  • Contract negotiations with larger clients
  • Contracts for newer and more complicated reseller and partners
  • Setting up better systems and processes to track and record the contracts and the risks therein
  • Dealing with a miscellany of generally less contentious contracts (employment, suppliers, leases, etc)

The bulk of the daily work at Brandwatch will be in drafting, amending and negotiating contracts with customers and partners.  These occur mostly with customers in the US and UK and typical areas where we customise our standard clauses around data security, service levels and insurance requirements.

The role also includes setting up and standardising reseller and partner programmes: we have started to sell the complimentary products of other social media companies to customers and these other social media companies have started to sell to Brandwatch. We need contracts to reflect these more complicated arrangements.

Our current systems allow us to find our contracts,  but as we grow, we would like to upgrade our systems including having a proper register of legal risks from our contracts.

Other contract management tasks include review and sign off of NDAs, supplier agreements, employment contracts, marketing contracts, etc.

Data Privacy laws

The privacy of people’s data and their personal identifiable information is a complex legal subject with variations between the countries we operate in, differences whether we are the data controller to when we are a data processor and a lot of uncertainty about how to interpret laws that we designed before the era of social media.

We would need our legal advisor to stay up to date on the developments in this area and help inform how we should react and what changes we need to make to the team.

IP considerations
This role will be required to work on copyright and trademark claims and registrations in the UK, Europe and US and potentially worldwide.

Dispute resolution
Although currently not a significant part of the time spent in this role, we do have occasional cases of escalating disputes, e.g., a small number of clients not paying us, a few minor issues involving our reputation, etc.

Another area of potential work is in the application of copyright laws to social media monitoring. While not currently an issue, different countries have different interpretation and a dispute may eventually arise in one of these areas.

Broader areas
The Legal Counsel will also be asked to assist in all legal areas the company, including:

  • Company secretary information
  • Internal governance policies – anti-bribery, equality, data protection.
  • Keeping abreast of legislative changes
  • Reviewing legal risks of expanding into new jurisdictions

Skills and background

  • We are looking for an intelligent and experienced generalist lawyer who is looking for more responsibility
  • 5-7 years qualified
  • Broad legal knowledge (commercial law, corporate law, employment law, intellectual property law etc)
  • Transaction experience (equity funding, debt funding etc) would be an advantage
  • In-depth understanding of how legal issues affect organisations, preferably in the technology/media field.
  • Strong interpersonal and communication skills
  • Ability to anticipate legal issues or risks
  • Competent at managing their own time including  knowing when to call in external counsel and how to improve their own knowledge.

Brandwatch is an inside-out company. We don’t make bold claims and big puffy statements that we can’t back up. We prefer to under-promise and over-deliver – it feels better. We make sure that we believe in everything we say and do. As we do this, we also want to build a movement that other people want to join.

Interested candidates should send their CV and a cover letter, including salary expectations to jobs@brandwatch.com

 

If you know your Instagram from your SnapChat, and have experience of working in social, either agency or client-side, we want to hear from you!

Our Account Managers offer consultative advice and expertise to our wide ranging client base of both brands and agencies. It’s the Account Manager’s job in help our clients integrate social data into their business.

As well as being an expert on all things digital, with the confidence to guide clients through the ever-changing social wilderness, you’ll need the commercial skills to be able to spot opportunities to grow accounts – and follow them through, calling on whatever internal resource you need.

Our Account Managers are in the enviable position of being able to work with a wide range of clients and industries, gaining a sneak peak into the digital strategies of brands and agencies both big and small. if you’ve been looking for the opportunity to work in a cutting edge digital role that allows you to stay ahead of the curve, whilst also flexing your sales muscle, this is the role for you.

We are currently looking for fluent French and/or Spanish speakers.

You’ll need to be:

  • An experienced Account Manager
  • Fluent in Spanish and/or French
  • Charismatic
  • Professional
  • Engaging
  • Experienced in growing client revenue

The ideal Account Manager will have/be:

  • Proven account management experience ideally within a tech environment
  • Excellent knowledge of social media and/or digital sector
  • Ability to communicate across all business levels
  • Exceptional communication skills
  • Tech savvy and know your SnapChat from your Instagram!

Our Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • Innovation time put aside to work on your own projects
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • Macbook
  • Based in our Brighton HQ in spacious new offices
  • 25 days paid holiday
  • Bike to work scheme & childcare vouchers
  • Employer pension contribution from August 2015
  • Weekly smoothie bar & sushi days
  • Foosball table

Interested candidates should send their CV, Portfolio and a cover letter, including salary expectations, to jobs@brandwatch.com

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

Due to our rapid expansion we are now hiring a Junior Linux Systems Administrator to join our Systems team, focusing on our data-centre operations.

You will install new equipment in our test and production environments, as well as fixing or replacing faulty hardware. You will also monitor the existing equipment, help plan for increased capacity in line with usage requirements as well as optimise hardware configurations for better resource utilisation.

As you expand your knowledge of the whole infrastructure there will be opportunities to move to a more senior position.

What you need:

  • A keen interest in new technology and proactive attitude
  • Hands-on experience of installing and using Linux, ideally Debian GNU/Linux
  • Experience of building, configuring and repairing computers, ideally servers
  • Scripting experience with Bash, Python and/or Ruby
  • Preferably, knowledge of monitoring systems, ideally using nagios and graphite

Our Culture:

  • Small teams of skilled people, in a friendly and relaxed environment
  • Quiet hours for developers so you can work uninterrupted throughout the morning
  • Spacious new offices in the Brighton North Laine, with “Who’s coming for burgers on the beach” being a regular lunch time call in the engineering department
  • Work with people all over the world…and use telepresence robots for meeting remote colleagues… provided you don’t mind seeing a Berliner colleague’s face rolling past on a robot!
  • “Funky Friday” takes place every other week giving you 10% of your time to work on something new, reading groups, tech talks, generous training and conference budgets, and any technical books you need

Our Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • Innovation time put aside to work on your own projects
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • Macbook
  • Based in our Brighton HQ in spacious new offices
  • 25 days paid holiday
  • Bike to work scheme & childcare vouchers
  • Employer pension contribution from August 2015
  • Weekly smoothie bar & sushi days
  • Foosball table

Interested candidates should send their CV, Portfolio and a cover letter, including salary expectations, to jobs@brandwatch.com

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

Are you driven by a passion for technology and a love innovation? As a JavaScript Developer at Brandwatch you will have the trust and freedom to explore new ideas and implement them, a chance to contribute to our industry changing product.

You won’t have to settle for cutting-edge technology because here it’s all about bleeding-edge tech. Have Node.js, Kafka, Grunt, Github, Jasmine and Mocha at your finger tips. It’s exciting!

You can work on large scale engineering problems; answers can’t be found on Google or Stackoverflow, but can be solved together with an intelligent, collaborative, forward thinking engineering team. This is your chance to be part of it.

You:

  • are an experienced developer, although the title Software Engineer might well suit you best. You can construct elegant code quickly, and you know it works because TDD is second nature to you.
  • love code units that do one logical thing, but feel irked if you have to write the same code twice – you abstract it away so you don’t have to do it again. When you see a problem in a codebase you add it to your todo list and fix it with your next pull request.
  • are happy reviewing pull requests from others and enjoy getting comments on your code, because you’ll either learn something smart or teach someone else something new.
  • can describe the Observer pattern without thinking and have investigated the many MV* architectures. You’ll happily debate prototypal inheritance vs mixins.
  • love playing with new technology but won’t just jump on the latest bandwagon without evaluating whether it’s a good fit first.

Our Development:

  • Here at Brandwatch we work in small product teams. We avoid high-stress environments by working on a single project at a time, putting quality first. We’d rather reduce scope than rush and produce a buggy feature. There will be a lot of whiteboard collaboration with a product owner, UX designer, and back and front-end developers to build really innovative features.
  • You’ll use Git, Backbone.js, Underscore.js, Jasmine and Sinon, Node.js, Express, d3.js (yes, we don’t support IE8), Highcharts, and many other technologies including home-grown open source projects (https://github.com/BrandwatchLtd).
  • We automate all the things using Hubot, Jenkins, and Github web hooks and are moving towards continuous deployment.

Our Culture:

  • Small teams of skilled people, in a friendly and relaxed environment
  • Quiet hours for developers so you can work uninterrupted throughout the morning
  • Spacious new offices in the Brighton North Laine, with “Who’s coming for burgers on the beach” being a regular lunch time call in the engineering department
  • Work with people all over the world…and use telepresence robots for meeting remote colleagues… provided you don’t mind seeing a Berliner colleague’s face rolling past on a robot!
  • “Funky Friday” takes place every other week giving you 10% of your time to work on something new, reading groups, tech talks, generous training and conference budgets, and any technical books you need

Our Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • Innovation time put aside to work on your own projects
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • Macbook
  • Based in our Brighton HQ in spacious new offices
  • 25 days paid holiday
  • Bike to work scheme & childcare vouchers
  • Employer pension contribution from August 2015
  • Weekly smoothie bar & sushi days
  • Foosball table

Interested candidates should send their CV, Portfolio and a cover letter, including salary expectations, to jobs@brandwatch.com

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

The Sales Development Team at Brandwatch are responsible for driving a consistent flow of high quality, sales ready leads through to the sales team. Working closely together, the Sales Development Team are constantly engaged in a proactive campaign of targeted, outbound lead generation. The team are all made up of real go-getters who bring real spark and energy to the role. They love networking and spotting real meaty opportunities whilst still maintaining a high level of credibility.

We don’t cold call or burden the team with excessive and unnecessary KPI’s.  Instead we offer the right candidate the opportunity to excel and have the sales career that dreams are made of. The world is your oyster!

The role includes:

  • Identifying, researching, quantifying and contacting all potential sales leads
  • Calling, emailing or networking using social media channels

The ideal Sales Development candidate will:

  • Have proven sales experience ideally within a tech environment
  • Love working to and more importantly smashing targets!
  • Be uber professional
  • Have the ability to communicate across all business levels
  • Have high levels of credibility
  • Be tech savvy and love a good old Tweet!

Our Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • Innovation time put aside to work on your own projects
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • Macbook
  • Based in our Brighton HQ in spacious new offices
  • 25 days paid holiday
  • Bike to work scheme & childcare vouchers
  • Employer pension contribution from August 2015
  • Weekly smoothie bar & sushi days
  • Foosball table

Interested candidates should send their CV, Portfolio and a cover letter, including salary expectations, to jobs@brandwatch.com

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

The Sales team is responsible for generating new business from qualification to close with SMEs and mid-market agencies and brands. They are the engine of Brandwatch. You will be focusing on your specialist sector/industry and delivering unprecedented results with unrivalled energy and panache!

We are currently looking for fluent French speakers

You will be responsible for:

  • Qualify and close inbound leads – not a cold call in sight
  • Manage and report on your pipeline
  • Deliver online product demonstrations to CEO’s, Marketers etc
  • Manage and inspire your customers through the product trial process
  • Achieve and smash monthly new revenue targets
  • Attend trade shows and networking events as needed
  • Be able to clearly and passionately articulate the Brandwatch offering and how it can help clients achieve their business goals

You must have:

  • Minimum 2 years in a sales or marketing role ideally within the Digital/Social Media world
  • Industry/sector expertise; media, automotive, FMCG, healthcare etc. We want you to come with a black book of connections!
  • Strong system/tech skills in order to demo the product
  • The ability to speak to any business level
  • Previous successful sales experience or a passion for sales
  • Excellent written and verbal communication skills
  • Be able to understand and articulate client needs
  • Have an understanding of how social media can help businesses
  • A strong drive to meet and exceed measurable performance goals
  • Demonstrated ability to work well in a team setting
  • Ideally you will speak fluent French

You should have:

  • A love of tech!
  • An associates degree in business or related field
  • Experience managing a sales pipeline
  • Experience in software or SaaS
  • CRM experience, SalesForce is preferable
  • A sense of humour
  • A second language (currently looking for French)

Our Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • Innovation time put aside to work on your own projects
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • Macbook
  • Based in our Brighton HQ in spacious new offices
  • 25 days paid holiday
  • Bike to work scheme & childcare vouchers
  • Employer pension contribution from August 2015
  • Weekly smoothie bar & sushi days
  • Foosball table

Interested candidates should send their CV, Portfolio and a cover letter, including salary expectations, to jobs@brandwatch.com

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

 

As we continue our rapid expansion, we’re looking to add an experienced Java developer to our Berlin-based onboarding team. You’ll be working to extend our Spring-based API as we add new features and functionality to our core product, as part of an English-speaking team.

The successful candidate will have the following skills:

  • A good programming-related degree, ideally Computer Science
  • 2+ years Java programming experience
  • Knowledge of Spring 3+, Maven and Git
  • Experience with TDD and BDD methodologies
  • Experience of Agile, particularly SCRUM and/or Kanban techniques
  • Knowledge of databases, e.g. MySQL or PostgreSQL
  • Comfortable with the command-line, preferably Linux
  • Fluent English
  • An interest in social media
  • A natural interest in technology, always reading about and tinkering with new tools and ideas and able to pick things up quickly

Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • Innovation time put aside to work on your own projects
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • Macbook
  • Brand-new office in Prenzlauerberg
  • Foosball table
  • Frühstück Fridays and sushi days
  • Free carsharing membership to DriveNow

Interested candidates should send their CV and a cover letter, including salary expectations, to karriere@brandwatch.com

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

Brandwatch is one of the world’s best Social Media Monitoring applications. We help hundreds of clients discover, understand and respond to comments made on the web.

As we continue our fast expansion, we are hiring an JavaScript Developer for our office in Berlin to enhance and extend our user interface. You’ll be working within a highly-skilled team using cutting edge technologies such as Backbone.js and Node.js in order to add new functionality to the Brandwatch web application.

The successful candidate will:

  • work day-to-day on the Brandwatch web app, a complex backbone js app served by Express on Node.js
  • be involved in the creation of new functionality through initial estimation to final delivery, as part of feature teams using scrum methodology
  • be jointly responsible with the other seniors for mentoring junior developers

You should have:

  • A good programming-related degree
  • Advanced Javascript programming skills
  • Advanced knowledge of HTML 5, CSS, and Web standards
  • Exposure to Backbone.js, with an understanding of MV* architectures
  • Experience of developing with BDD (or TDD) processes and frameworks using tools such as Jasmine, Mocha and Sinon
  • Experience with Git (a link to your Github account is a plus)
  • Familiarity with Node.js
  • Familiarity with Linux/OSX

Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • Innovation time put aside to work on your own projects
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • Macbook
  • Brand-new office in Prenzlauerberg
  • Foosball table
  • Frühstück Fridays and sushi days
  • Free carsharing membership to DriveNow

Interested candidates should send their CV and a cover letter, including salary expectations, to karriere@brandwatch.com

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

Brandwatch is one of the world’s best Social Media Monitoring applications. We help hundreds of clients discover, understand and respond to comments made on the web.

As we continue our rapid expansion, we are hiring a Java Developer to join our development team in sunny Stuttgart.

You will be working on an exciting product, providing API support for innovative data visualisations using cutting edge software and hardware. This is a great opportunity to work on something with a high level of exposure.

This role is ideal for self-starters who wish to move on to a more challenging role and learn new skills.

What we are looking for:

  • A good programming-related degree, ideally Computer Science
  • 2 years of commercial Java programming experience, ideally around the Spring 3 framework and/or Big Data technologies
  • Experience integrating 3rd party APIs
  • Knowledge of databases, e.g. MySQL or PostgreSQL
  • Strong SQL skills
  • Experience of Agile and SCRUM and Agile development processes (refactoring, unit tests etc.)
  • Experience of Git
  • Ability to find the way around existing large code bases
  • Good problem-solving skills, able to think laterally and come up with solutions on-the-spot
  • Good communications and team-working skills
  • A natural interest in technology, always reading about and tinkering with new tools and ideas and able to pick things up quickly
  • An interest in social media and familiarity with the current trends
  • Very good English skills and experience of working with a remote team

Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • Innovation time put aside to work on your own projects
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • Macbook
  • A nice office in a central location in Stuttgart
  • Table Tennis and Foosball table

Interested candidates should send their CV and a cover letter, including salary expectations, to karriere@brandwatch.com

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

 

We pride ourselves on the level of support we offer to clients and are looking for a Spanish speaker to join our customer support team and be based in our New York office.

Job Responsibilities:

  • To be the main point of contact for all client calls and email queries
  • Understanding our client requests
  • Deciding how best to answer customers’ questions: whether explaining to them what to do, fixing it for them yourself or escalating to 2nd line support
  • Making sure customers are clear on how and when questions and issues will be fixed
  • Working with the Brandwatch Trainers to revise and improve training documents and sessions to help avoid repeated problems
  • Monitor and report consistent questions and work with product engineers to develop new features that permanently remove issues

Skills Required

The ideal candidate will have:

  • Experience of ideally working in a technical environment, and/or with social media
  • Excellent oral communication skills, especially understanding issues remotely from a wide variety of people
  • Exceptional professional phone manner
  • Good problem solving skills
  • Exceptionally quick to pick up use of new technologies
  • An ability to work well in teams
  • Good academic record or equivalent evidence of a lively intelligence and diligence
  • Fluent in Spanish

Salary: Depending on experience

If you are interested in the job please apply HERE

 

Our NYC Flatiron location is a lofty and energetic environment full of fresh, innovative professionals working towards their team goals in one unified direction. Our dynamic and open working environment lends itself to creative ideas, cross-departmental collaboration and impromptu ping- pong tournaments and bi-lingual Karaoke sing-offs!

As a Sales Development Representative you will form a part of our sales team with a focus on specific industry verticals and agency groups. Working across multiple channels simultaneously, you’ll need to be:

  • organized, smart, tech savvy,
  • a good talker, a better listener,
  • interested and excited by what social media means for businesses and be able to create and manage a content calendar made up of our own and other great stuff you find out there.

What we do Day-to-Day:

  • Prospect, educate, qualify, and develop target accounts and inbound leads to create sales-ready leads and opportunities
  • Successfully manage and overcome prospect objections
  • Interact with prospects via telephone and email and generate interest in Brandwatch products
  • Qualify leads and identify those which meet identified qualification criteria
  • Update CRM (Salesforce.com) to ensure data is accurate
  • Research accounts, identify key players, generate interest and develop accounts to stimulate opportunity

Skills You will Needs to Pre-Qualify for this Role:

  • College degree or equivalent work experience
  • Extremely Strong verbal and written communication skill
  • Confidence to overcome objections and convert interest into qualified leads
  • Attention to detail in working with internal systems (Salesforce)
  • Strong Lead generation skills
  • Positive and energetic phone skills
  • Must be independent, self-motivated and success-driven, yet willing to work within a team environment!

Perks

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • Innovation time put aside to work on your own projects
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • Macbook
  • Strong Health & Benefits Package
  • Generous vacation policy
  • Commuter benefits
  • Bagel Fridays, team happy hours, and a ping pong table.

Please apply HERE

Introduction to the role

We pride ourselves on the level of support we offer to clients and are looking for someone to join our customer support team.

Job Responsibilities:

  • Understanding our client requests whether on email or telephone
  • Deciding how best to answer customers’ questions: whether explaining to them what to do, fixing it for them yourself or escalating to 2nd line support
  • Making sure customers are clear on how and when questions and issues will be fixed
  • Working with the Brandwatch Trainers to revise and improve training documents and sessions to help avoid repeated problems
  • Monitor and report consistent questions and work with product engineers to develop new features that permanently remove issues

Skills Required

The ideal candidate will have:

  • Excellent oral communication skills, especially understanding issues remotely from a wide variety of people
  • Good problem solving skills
  • Exceptionally quick to pick up use of new technologies
  • An ability to work well in teams
  • Good academic record or equivalent evidence of a lively intelligence and diligence

Perks

Macbook
Strong Health & Benefits Package
Generous vacation policy
Commuter benefits
All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee
A company that values creativity and cares about its staff
An environment where constant innovation and having fun are required
A flat company structure where everyone’s voice can be heard
Opportunities to develop your career

Please apply HERE