Current Opportunities

Since 2005 Brandwatch has been developing one of the world’s leading social media monitoring applications. We work / partner with customers from all across the globe, ranging from Fortune 500 companies to SMEs. Brandwatch helps make sense of social data so that businesses can act on it.

As we continue our fast expansion, we are hiring onto our Enterprise Sales team. The Sector Sales Manager is responsible for selling into Fortune 1000 companies and each sales person is focused on vertical(s)/sector(s) to develop an understanding of how social works best for their clients.

Introduction to the role:

A Sector Sales Manager will lead the company’s sector specific strategy. This role reports to the VP of Enterprise Sales. As the lead on the company’s sector strategy you will be expected to become the sector subject expert, lead internal discussions and intra-office knowledge sharing, assist marketing in helping set sector marketing priorities, engage and utilize data team to drive appropriate data heavy content and liaise with product team on roadmap.

As the leader of a sales sector team you will responsible for helping to build and lead the sector team at scale. This is an extremely strategic role within the company operating at a high level of executive visibility. As Sector Sales Manager you will be responsible for meeting all individual and team MRR and OO revenue goals. This will require sharp focus on building and managing a pipeline that includes SMB to Enterprise opportunities.

Responsibilities include:

  • Meeting and exceeding MRR and One-off sector sales revenue goals
  • Facilitating accurate forecasting of revenue to manager
  • Acting in a consultative manner through heavy discovery and use case driven demo customization.
  • Demonstrating Brandwatch functionality across Enterprise organizations.
  • Responding to RFP/RFI documents.
  • Working with Professional Services team to spec and build SOWs.
  • Building and maintaining an accurate sector plan.
  • Working with assigned Sales Development Rep on target lists, pitch and prospecting approach.
  • Traveling to and speaking at industry trade shows and marketing conferences.
  • Leading in person prospect presentations.
  • Work with partner team on partner opportunities.
  • Providing leadership and guidance to sector team.
  • Proactively providing feedback and direction to marketing and product teams.

Perks:

  • MacbookPro 
  • 15 days paid vacation
  • Strong health & benefits package
  • Fantastic downtown SF location
  • Team happy hours, team volunteer events, and a ping-pong table
  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridge… and of course gourmet coffee.

To all recruitment agencies: Brandwatch does accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes. 

apply

Brandwatch is one of the world’s best Social Media Monitoring applications. We help hundreds of clients discover, understand and respond to comments made on the web.

As we continue our rapid expansion, we are hiring a Sales Development Rep to join our US sales team in our downtown San Francisco office.

As a Sales Development Representative you will form a part of our sales team with a focus on specific industry verticals and agency groups. Working across multiple channels simultaneously, you’ll need to be:

  • organized, smart, tech savvy

  • a good talker, a better listener

  • interested and excited by what social media means for businesses and be able to create and manage a content calendar made up of our own and other great stuff you find out there.

What we do Day-to-Day:

  • Prospect, educate, qualify, and develop target accounts and inbound leads to create sales-ready leads and opportunities

  • Successfully manage and overcome prospect objections

  • Interact with prospects via telephone and email and generate interest in Brandwatch products

  • Qualify leads and identify those which meet identified qualification criteria

  • Update CRM (Salesforce.com) to ensure data is accurate

  • Research accounts, identify key players, generate interest and develop accounts to stimulate opportunity

Skills You will Needs to Pre-Qualify for this Role:

  • College degree or equivalent work experience

  • Extremely Strong verbal and written communication skill

  • Confidence to overcome objections and convert interest into qualified leads

  • Attention to detail in working with internal systems (Salesforce)

  • Strong Lead generation skills

  • Positive and energetic phone skills

  • Must be independent, self-motivated and success-driven, yet willing to work within a team environment

Perks:

  • MacbookPro
  • 15 days paid vacation
  • Strong health & benefits package
  • Fantastic downtown SF location
  • Team happy hours, team volunteer events, and a ping-pong table
  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridge… and of course gourmet coffee.

To all recruitment agencies: Brandwatch does accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

Company Overview

Brandwatch is one of the world’s leading social intelligence companies, and used by over 1000 Brands and Agencies, powering insights for over 30% of the Fortune 100

Our social media listening and analytics technology platforms gather millions of online conversations every day and provides users with the tools to analyze them, empowering brands and agencies to make smarter, data-driven business decisions.

Role Overview

As a Senior Sales and Account manager you will have overall responsibility for winning and expanding Agency business across a diverse set of Agencies, primarily within a Major Holding company.

Your role is to build and maintain strong relationships within your assigned network, that allow you to identify and sell-in intelligent commercial solutions, resulting in new and increased subscription revenue, whilst maintaining Brandwatch’s positive reputation.  As well as your own network development, you’ll work with inbound and outbound generated opportunities to close deals.

The role will require you to work closely with multiple Brandwatch teams including Sales Development, Agency Account Management, Client Services, Enterprise Sales, Marketing, Professional Services, Development and international teams and you will need to be a proactive and positive member with those teams.

Responsibilities

The following outlines the main responsibilities of the role :

  • Identify, negotiate, sign and collaborate for renewal of multi-agency and/or agency-group wide contracts

  • Build and maintain strategic relationships with key Agency contacts and maintain up to date records of these relationships in Salesforce CRM

  • Maintain up to date records of your pipeline status in Salesforce CRM

  • Be up to speed on Agency group wins, losses, strategy and plans

  • Represent Brandwatch within the agency group in a way that is consistent with the overall company culture and objectives

  • Be able to clearly understand and represent the Brandwatch offerings and how these can help agency offerings to their clients

  • Work closely with the assigned agency Sales Development Representative/s (SDR) to best enable them to create leads and opportunities within the agency group

  • Ensure prospective opportunities that are identified during the sales process as falling with alternate teams or team members are shared/treated accordingly per agreed guidelines, and in a timely manor

  • Communicate wins, losses, account status and other useful information to other Agency Team members in and out of the North America region

  • Run lunch & learn sessions in Key Agencies to encourage growth & innovation

  • Have the skills to be able to present and demonstrate the Brandwatch platform to an advanced level

  • Develop and maintain a clear map of the agency group in salesforce.com with up to date information on account ownership and status

  • Professionally manage sales processes and negotiations including RFPs and contracts

Ideal Candidate Attributes

  • Extremely strong commercial acumen

  • An ability to build relationships at all levels of the organization

  • A knowledge of Salesforce CRM

  • A real team player whilst being self sufficient

  • Strong time management

  • A love of pushing boundaries, and innovating

Specific Experience and Background

  • 5 years + in a quota carrying technology Sales/Account management role

  • Demonstrable track record in quota over-achievement

  • An advanced understanding of social media

  • Experience working for, or with Advertising Agencies

  • Experience managing and closing complex sales-cycles

  • US visa

Perks:

  • Macbook Pro, Company iPhone

  • 15 days paid vacation

  • Strong health & benefits package

  • Commuter benefits

  • Fantastic Flatiron location

  • Bagel Fridays, team happy hours, and all the usual start-up temptations

To all recruitment agencies: Brandwatch does accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes. 

apply

As we continue to rapidly expand our US team, we are hiring a Junior Account Manager (which we call Client Services Executives) to help service our Pro Account clients, and support our senior Client Services team, in delivering an industry-leading level of service to our Enterprise client base.

In this role, you will:

  • Become an expert in configuring and using the Brandwatch tool

  • Onboard and service a diverse book of clients

  • Provide phone and email support to help clients solve problems, and get the best results from Brandwatch

  • Communicate product and service updates to our client base

  • Assist Account Directors in day to day duties

  • Update CRM and Billing system records for client accounts and opportunities

You will have:

  • 6 months working/interning within a client-facing role

  • Experience in a fast-paced working environment

  • An ability to learn quickly that would make an android envious

  • The ability to multi-task and troubleshoot under pressure

  • Ability to be astute, strategic, intelligent, and insightful

  • Excellent account management and relationship building skills

  • Exposure to, and understanding of, social media monitoring tools

  • Tech savviness and experience of using social media/networks

  • A proactive approach to your work schedule

  • Ability to work autonomously

  • Attention to detail

Icing on the cake:

  • Experience working with or for a social media monitoring provider

  • Demonstrable knowledge of marketing principles and best practices

  • Familiarity with Boolean logic

  • Experience working with CRM and/or ticketing systems, such as Salesforce, Zendesk, Zuora, and JIRA

  • Background in digital marketing or at a SaaS vendor

Success will be measured on:

  • Retention of your shared base clients’ revenue

  • Your clients’ satisfaction levels

Perks:

  • Macbook Pro w/ retina display

  • Strong health & benefits package
  • 15 days paid vacation
  • Commuter benefits
  • Fantastic Flatiron location
  • Bagel Fridays, team happy hours, and a ping pong table
    All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.

To all recruitment agencies: Brandwatch does accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.  

apply

Since 2005 Brandwatch has been developing one of the world’s leading social media monitoring applications. We work / partner with customers from all across the globe, ranging from Fortune 500 companies to SMEs. Brandwatch helps make sense of social data so that businesses can act on it.

As we continue our fast expansion, we are hiring onto our Enterprise Sales team. The Enterprise sales rep is responsible for selling into Fortune 1000 companies and each sales person is focused on vertical(s) to develop an understanding of how social works best for their clients.

The Enterprise Sales person should be able to do the following:

  • Be excited to talk to clients about the role of social media and social data across different functions and lines of business within the business.
  • Build solutions based on an understanding of how to bring together Brandwatch and Partner applications.
  • Own your number.
  • Work with the Sales Development Representative team to drive focused demand generation.
  • Understand how social works with different business organizational structures (i.e. hub and spoke, multiple hub and spoke etc)
  • Develop an understanding of the clients’ needs and role of social plays in meeting those needs.
  • Manage multiple complex sales processes
  • Work with other Brandwatch teams in the organization to achieve the best results including Agency sales, Marketing, Professional Services, Product and Legal.
  • Complete RFP responses with support from Sales Support
  • Develop a deep understanding of your aligned business verticals.
  • A successful background in social media / social business sales would be ideal.

The right candidate will have:

  • Very strong commercial acumen
  • Be real team player whilst being self sufficient
  • Be a great cultural fit within Brandwatch
  • An advanced understanding of social media
  • B2B sales experience
  • SaaS / software sales experience * An ability to build relationships at all levels of the organization
  • Have a solution selling approach to sales * Being willing and able to travel * Report on key success criteria to senior management * Strong time management
  • Have a knowledge of Salesforce CRM
  • Have experience with social media analytics, social media management, social CRM or other social systems.
  • A valid US visa

Perks:

  • Macbook Pro

  • 15 days paid vacation

  • Strong health & benefits package

  • Commuter benefits

  • Fantastic downtown SF location

  • Team happy hours, team volunteer events, and a ping-pong table

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridge… and of course gourmet coffee.

To all recruitment agencies: Brandwatch does accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes. 

apply

Technical Trainer (New York, US)

Brandwatch is one of the world’s best Social Intelligence Platforms. We help brands and agencies across the globe discover, understand and respond to relevant and important conversations as they happen on the web.

As we continue to rapidly expand in the US, we are hiring a technically-oriented trainer to help ensure our clients, partners and new team members become experts across Brandwatch’s products and processes.

Job Responsibilities:

  • Becoming an expert in the Brandwatch suite of SAAS products and integrations with other software
  • Deliver positive, productive training sessions on the Brandwatch suite of products either in person or via web conference
  • Leading the comprehensive internal training & new-employee induction program in the US
  • Contribute to enhancing training processes
  • Working with existing client-support teams to create & maintain training collateral
  • Quickly learn and become a subject matter expert on new products and product changes
  • Attend events and give presentations on best practise / new features

…a good fit for this role will be:

  • A brilliant communicator
  • An on-the-fly problem solver
  • Fearless about learning
  • Comfortable in a fast-paced environment

…would also have:

  • Demonstrable presentation skills and the ability to lead a positive, productive session either in person or via web conference
  • Minimum 6 months+ experience leading software training
  • An understanding of the business value of social media
  • Excellent written & spoken English.

…and ideally include:

  • Multi-lingual (Spanish, German or other fluency a strong plus)
  • Experience as a trainer for complex SaaS analytics platforms
  • Experience delivering remote training sessions via virtual meeting services such as WebEx, GoToMeeting, iMeet, Lync, Clearslide, etc.
  • Technical proficiency, such as: programming / web design / databases / advanced Photoshop, Excel, or other business software

Perks:

  • Macbook Pro w/ retina display
  • Strong health & benefits package
  • 15 days paid vacation
  • Commuter benefits
  • Fantastic Flatiron location
  • Bagel Fridays, team happy hours, and a ping pong table
  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.

To all recruitment agencies: Brandwatch does accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.


Start date:
ASAP

apply

Brandwatch is a fast growing, international social media monitoring and analysis company (www.brandwatch.com) We’re currently looking for a Data Analyst to join the team; If you think you have the right skills please get in contact now to find out more about this exciting opportunity.

If you:

  • Like using data to tell stories
  • Consider problem solving a personal mission
  • Enjoy challenges and testing limits
  • Are a team player, but can also fly solo
  • Love helping people
  • See not having the answers as an opportunity to learn new things
  • Are comfortable leading meetings
  • Can make dificult technical conversations digestible
  • Noticed the typo in the bullet point above (yup, we mean SERIOUS attention to detail

Your responsibilities would include:

  • Developing and building social media measurement solutions
  • Consulting with clients on research methodologies for social data
  • Crafting insights gained from social media data analysis
  • Pushing the boundaries of social data analytics methodologies
  • Leading client and prospect meetings as a subject-matter expert
  • Providing feedback to product development and marketing

Minimum Qualifications:

  • One or more years of relevant experience: quantitative media research, market research, consulting clients on using social data, analysis on large datasets
  • Bachelor’s degree in quantitative fields such as Economics, Physics, Math, Statistics, Chemistry, Biology or Neuroscience, Linguistic Sciences, Computer Sciences or Engineering
  • Proficiency in MS Word, PowerPoint and Excel (Pivot Tables, VLOOKUP/INDEX/MATCH)
  • Bilingual with native fluency in both English and Chinese (spoken and written; both Simplified & Traditional for Chinese)

Preferred Qualifications:

  • Experience with social,web, or paid media analytics tools such as Google Analytics, Omniture, radian6, Sysomos, or Sprinklr
  • Interested applying programming and automated approaches for research
  • Experience using basic statistical concepts: distributions, variance, significance, regressions, sampling, bias
  • Experience with business insights analytics tools such as Tableau

Perks:

  • Macbook pro w/ retina display
  • Strong benefits and health package
  • 15 days paid vacation
  • Commuter benefits
  • Fantastic Flatiron location
  • Bagel Fridays, team happy hours, and a ping pong table
  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.

To all recruitment agencies: Brandwatch does accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

EA to COO, CMO, EVP North America

Help! Olympic Standard Multi-Tasker Needed!

Are you a juggling genius? Perhaps you’re a first class plate-spinner? If so then we want to hear from you. Brandwatch, the pioneering social media analysts, need an experienced EA for our top team in New York. This pivotal position would suit a super-organised, ultra-confident and genuinely gregarious individual.

As the human diary for a very busy, very diverse group, you’ll not only need to know their schedule like the back of your hand but you’ll also need to second guess what they might need or where they might need to be at any given moment. In short, you’ll be their indispensable wingman.

Have you got what it takes?

Your duties will include:

  • Organising and maintaining three diaries, plus co-ordinating management diaries, and setting up meeting rooms, presentations, catering for group meetings which they are attending/running etc.

  • Ensuring international and local travel is painless, especially where visas are concerned.

  • Making appointments; liaising with clients, suppliers and other staff;

    • producing documents, briefing papers, reports and presentations;

    • screening phone calls, enquiries and requests, and handling them when appropriate;

    • devising and maintaining office systems, including data management and filing;

    • Completing expenses;

    • dealing with incoming email, faxes and post, distributing to whoever needs them.

  • Organising and attending various meetings and ensuring each of them are well briefed for those meetings.

What you need:

  • Prior experience as a EA at Director/CEO level within an innovative environment

  • Polished communications skills – both verbal and written. Put simply, you need to talk the talk AND walk the walk.

  • A cool, calm exterior that can cope with changes in plans and management of a hectic diary – no Brandwatch day is ever the same

  • A sense of humour, strength in character and an obsessive approach to detail

  • Ability to use your initiative

  • Major league multi-tasking ability

  • Understanding of visa process for global travel

  • It goes without saying really but exceptional organisational and interpersonal skills are essential as are proven proficiency in Excel, Word and Powerpoint.

  • A predilection for pushing the boat out rather than waiting for your ship to come in – we are building a fun and colourful company here, not a drone factory.

Our Perks:

  • Macbook

  • Strong health & benefits package

  • Based in our New York offices in Chelsea

  • 15 days paid vacation

  • 401k/retirement plan

  • Bagel Fridays, team happy hours, and a ping pong table

  • Commuter benefits

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

Brandwatch is one of the world’s leading platforms for social media monitoring, allowing our clients to analyze and utilize conversations from across the social web.

As we continue our fast expansion, we are hiring a Marketing Operations Manager to join our global Marketing team.

Marketing Operations Manager

The Marketing Operations Manager will own the data, systems and processes for effective demand generation. This role will work closely with marketing, SDR and sales teams to ensure timely, closed loop lead follow up and accurate tracking and reporting of all marketing efforts.

 Responsibilities:

  • Identify and implement process, data, and syste-ms-related improvements required to effectively execute demand generation programs
  • Own marketing database strategy, including contact acquisition, data hygiene, scoring, segmentation, and optimization.  
  • Collaborate with sales ops and sales teams to effectively route and track leads for follow-up 
  • Support the technical implementation of lead generation programs and trigger-based scoring and nurturing programs that target all stages of prospect development.
  • Collaborate with marketing management to identify and implement processes to increase conversion rates and sales/marketing efficiencies.
  • Create executive level dashboards and reports measuring marketing program effectiveness and make recommendations on areas for optimization. 
  • Drive on going pursuit of industry knowledge, best practices, and trends as it pertains to marketing automation, inbound marketing, growth hacking,  and campaign management.
  • Track and report on effectiveness of website changes as it relates to demand generation and landing page performance
  • Evaluate new technologies and add-on applications to improve & optimize performance 

Required Skills/Experience:

  • 2 years hands-on experience using marketing automation(Marketo, Eloqua, Pardot, Hubspot, etc.) and CRM systems
  • Strong knowledge of Salesforce, specifically with a B2B enterprise SAAS / high-growth company

Perks:

  • Macbook Pro w/ retina display
  • Strong health & benefits package
  • 15 days paid vacation
  • Commuter benefits
  • Fantastic Flatiron location
  • Bagel Fridays, team happy hours, and a ping pong table
  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.

To all recruitment agencies: Brandwatch does accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

PR Data Analyst

Brandwatch Breaking News Analytics Team

Combining three fields – journalism, PR and data analytics – the PR Data Analyst will closely follow news stories in every industry and field, uncover opportunities to provide social data and insights to reporters for breaking news coverage, write queries and analyze social media data within the Brandwatch listening platform, pitch media, and more. 

This is a position that doesn’t exist in any other company and is a truly singular opportunity to practice media relations, investigative research skills, and data analysis, all in a fast-paced environment as part of one of the world’s leading social data analytics tech companies.  

The PR Data Analyst will report directly to the PR Manager and work closely with the rest of the Breaking News Analytics Team including Content Researchers and other Marketing team members. 

Responsibilities:

  • Using the Brandwatch Analytics platform to scan news stories, deciphering trends and key current events on Twitter, news sites, and other social media platforms, to curate a steady stream of opportunities for Brandwatch to provide social data to breaking news coverage, and industry stories
  • Writing queries and tracking social conversations
  • Analyzing social data findings and summarizing key insights and trends
  • Closely following and communicating with key reporters in a variety of industries

Additional tasks:

  • Media list maintenance and research
  • Coverage tracking and reporting
  • Assist writing pitches, press releases, blog posts
  • Help develop reports and quarterly presentation

Skills and requirements:

  • A passion for learning new ways to communicate
  • Data analysis experience (or keen interest to learn)
  • Daily use of social listening and analytics platform
  • Query writing, data analysis, insightful thinking 
  • Eager and earnest interest in news, pop culture events, and breaking stories
  • Energetic, opinionated and enthusiastic individual that is deadline-driven, yet thorough 
  • Excellent writing skills 
  • Open and honest communication
  • 2+ years relevant work experience in public relations, journalism, data analytics, news research, or another related field
  • Undergraduate degree in journalism, communications, public relations, marketing, data analytics, or another corresponding area

Perks:

  • Macbook pro w/ retina display
  • Strong benefits and health package
  • 15 days paid vacation
  • Commuter benefits
  • Fantastic Flatiron location
  • Bagel Fridays, team happy hours, and a ping pong table
  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.

To all recruitment agencies: Brandwatch does accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

Introduction to the role:

So imagine if you could take all of your experience and smarts and bring them to a company that’s just the right size – small enough that you can have a massive impact as a key member of the global marketing team, but big enough that it’s already successfully operating in New York, San Francisco, Berlin, Brighton (UK); that’s been featured in Techcrunch, Mashable, the New York Times, and Bloomberg TV; that has a kickass offering that clients in the know (and many of the biggest brands in the world) LOVE. Sounds good, right?

This Vice President of Communications & Community position is a career opportunity for you, a creative, ambitious and confident comms professional who knows social tech (preferably inside out) and can craft a communications strategy, woo a key influencer and energize a smart global team to make bigger and bigger splashes, all before noon.

Brandwatch is growing at a rate that excites its shareholders, in a market with tons of potential and dynamism, in an environment that highly values contribution, character and fun along the way. And on the visibility and reputation front, this business has huge untapped potential of it that this VP will be instrumental in unlocking.

Join us and help shape us.

Purpose:

  • To make Brandwatch the most deeply loved and most frequently named provider with its key communities, globally

  • To help develop the whole of Brandwatch, its marketing and its people

KPIs:

  • Tier 1 media coverage

  • Analyst citations and rankings

  • Social media share of voice and referral traffic

  • New names and demo requests created

  • Company awards

Responsibilities:

  • Leading PR, Analyst Relations, Social media, Events & Partner marketing globally which includes ~10 people and growing

  • Leading company PR strategy and day-to-day management, including managing agencies, launches, crises

  • Overseeing analyst relations and industry relations

  • Managing events and social media team

  • Growing partner marketing function to leverage key relationships

  • Measuring team and individual performance and setting targets

  • Working with key partners to bring joint propositions to market

  • Communicating – through writing, presenting, video, successfully engaging people from different roles and regions

  • Part of the marketing leadership with permission and expectation of making the whole of the business better

  • Accelerating the professional development and career growth of direct reports and beyond

Experience:

  • 12+ years working in PR & communications – ideally both client and agency-side

  • 5+ years in tech/SaaS

  • 7+ years managing people

  • Must have current or recent experience with tech B2B

Attributes desired:

  • Creative

  • Positive, energetic and passionate

  • Ambitious

  • Competitive (externally)

  • Driven

  • Collaborative

  • Able to move from big picture to nitty gritty

  • Tech savvy (OBVIOUSLY!)

  • Experience across EMEA and LATAM

  • Languages highly valued

  • Other languages or at least an understanding of the other markets would be nice since we’re working more in LatAm/France and beyond

  • Very strong active network of Tier 1 journalists, contacts & influencers

Perks:

  • Macbook Pro, Company iPhone

  • 15 days paid vacation

  • Strong health & benefits package

  • 401k/retirement plan

  • Commuter benefits

  • Fantastic Flatiron location

  • Travel to UK and within the US, and occasionally beyond!

  • Bagel Fridays, team happy hours, and all the usual start-up temptations

To all recruitment agencies: Brandwatch does accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

Brandwatch is one of the world’s leading platforms for social media monitoring, allowing our clients to analyze and utilize conversations from across the social web.

As we continue our fast expansion, we are hiring a Email Marketing Manager to join our global Marketing team.

Responsibilities:

  • Develop and execute all email marketing campaigns

    • Gather requirements from business owners

    • Write copy for and lay out emails, with support from design staff

    • Manage list segmentation to get the right message to the right person at the right time.

    • A/B testing to identify best performing subject lines, formats, timing, etc.

    • Ensure spam regulation compliance in distinct geographic markets

    • Report on email metrics, including deliverability, opens, and clicks, and use results to drive future action

  • Build and maintain email calendar

  • Monitor and control frequency of emails

  • Manage relationships with relevant vendors

  • Stay current with email marketing best practices, strategies, and industry standards

Skills:

  • Experience creating and driving successful email campaigns

  • Highly analytical, with proven ability to communicate insights and action items from data

  • Driven to continuously optimize results

  • Excellent email copywriting skills

  • Experience managing multiple projects and working with cross-functional teams

  • Demonstrated experience managing third-party vendors

  • Must be creative, highly organized, articulate, flexible, and very hands-on.

  • The following experience preferred: HTML, WordPress, Dreamweaver, marketing automation software

Perks:

  • Macbook Pro

  • 15 days paid vacation

  • Strong health & benefits package

  • Commuter benefits

  • Fantastic Flatiron location

  • Bagel Fridays, team happy hours, and all the usual start-up temptations


To all recruitment agencies: Brandwatch does accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

The Product team is passionate about making sure we develop the best possible products for our clients. We are a team of Product Owners who love talking to our clients about their use cases and then turning those into great features with the development teams. Our Scrum Masters make sure all of this is delivered in an agile and iterative way and that developers can get on with developing!

As we continue our fast expansion, we are hiring a Partnership Product Owner to join the product development team and help shape our products, delight our users and build a community of applications on our platform. We are looking for someone who can show a clear passion for making products, can continually deliver innovative ideas and wants to play a very influential role in our companies future.

Your duties will include:

  • Having a clear understanding of our users and their use cases and be able to clearly communicate that with the rest of the company, especially the product development team.

  • Creating bold and brilliant solutions to fulfill those users needs.

  • Guiding the development of specific features and new products by identifying clear requirements, creating, trialling and refining prototypes, planning product launches, gathering feedback after launch and identifying the need for further development

  • Conducting market, competitor and client studies to inform our software development roadmap and strategy

  • Creating a community of partners and developers to build on the Brandwatch platform

  • Working with contractors to create exciting new integrations

What you need:

  • Proven experience of exceptional commercial experience as a Product Owner

  • A portfolio of successful software product launches, preferably web-based SaaS applications

  • Experience delivering projects with an Agile methodology (we use Scrum)

  • A keen interest in social media, technology and user experience

  • A clear passion for what you do and can excite teams of developers

Perks:

  • MacbookPro w/ retina display

  • 15 days paid vacation

  • Strong health & benefits package

  • Fantastic downtown SF location

  • Team happy hours, team volunteer events, and a ping-pong table

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridge… and of course gourmet coffee.

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

IT Support Engineer / Technical Service Desk Lead (New York)

Brandwatch is building something special. We have already created the best Social Media Monitoring platform in the world, but that’s just the start. We are looking for great people to help us write the next chapter in Social.

As the Technical Service Desk Lead in the IT team you will be responsible for ensuring the IT needs of our staff(Approx. 65 employees) in the New York and San Francisco offices are met. You will be responsible for managing inbound support tickets, ensuring they are assessed and addressed, and for building a team to meet these requirements.

Based in New York City, you will be working closely with the IT Technical Service Desk teams in the UK and Germany, and the Brighton based IT Infrastructure team.

Your duties will include:

  • Day-to-day management of the IT operations in the New York and San Francisco offices, and any staff tele-working in North America.

  • Resolving any IT issues as quickly as possible, escalating to the IT Infrastructure Team and IT Manager as appropriate

  • Installation and maintenance of

    • new and existing desktop and server environments

      • OSX on Mac

      • Windows on Dell

      • Linux on everything and anything else

    • a fixed IP phone system

      • Various handsets running Asterisk

    • video conferencing facilities

      • Mac and audio hardware hosting a blend of GoToMeeting, Hangouts and Skype

    • visual display walls

  • Configuration and management of

    • OSX, Linux and Windows

    • Google Apps and other cloud based productivity services

    • LDAP

    • Other in-house bespoke applications for user and network management

  • Ensuring all systems and standards are secure, ISO27001 compliant, robust, scalable and well maintained

  • Developing new processes

  • Recruiting, training and managing additional IT Service Desk staff

  • Co-ordinating, planning and implementing office relocation activities

Skills, training and education desired:

  • Linux system administration, including performance tuning and scripting (Bash, Python and/or Ruby) are all a plus

  • Qualified in IT service and hands-on disciplines such as ITIL, LPIC, ACSA, MCSE

  • Experience of managing junior techs in a helpdesk environment

  • Experience monitoring and tracking of production systems, ideally open source software like Nagios, Sensu, Graphite, Logstash

  • Experience with configuration management, ideally Puppet or Ansible

  • A keen interest in all technologies

Perks:

  • Macbook pro w/ retina display

  • Strong benefits and health package

  • 15 days paid vacation

  • Commuter benefits

  • Fantastic Flatiron location

  • Bagel Fridays, team happy hours, and a ping pong table

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.

To all recruitment agencies: Brandwatch does accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes

apply

About Brandwatch

Since 2005 Brandwatch has been developing one of the world’s leading social media monitoring applications. We service customers from all across the globe, ranging from FTSE 100 companies to SMEs. Brandwatch helps them discover, understand and respond to all comments made about them on the web in near-real time.

Introduction to the role

A fast growing and important element of Brandwatch’s work is to offer bespoke insights reports to our clients, providing strategic recommendations about their brands, competitors and industries.

We are hiring a new analyst to join our Insights team and help us produce high quality and insightful reports, as well manage some of our larger research projects and ongoing relationships.

Job responsibilities

• Conducting analyses following a customized client brief. Writing bespoke one-off and regular reports, working with account managers to ensure delivery is on time, on budget and to client’s satisfaction.

• Present your research back to the client (both face to face and over the phone) and hold Q&A sessions regarding your work.

• Project managing/co-ordinating other contributors to complete parts of larger reports.

Suggesting and creating compelling research for sales collateral, our blog, industry events and so on.

• Staying up to date with the social media industry, in particular news relating to new analytical ideas and methodologies.

• Continually seek to identify, suggest and implement improvements both to the Brandwatch Platform and our research methodologies.

Skills required

The ideal candidate will be:

• Strongly analytical, with the ability to highlight the interesting/actionable finding in a broad and complex dataset.

• Commercially minded and comfortable talking with clients.

• An excellent communicator, with the ability to clearly explain complex ideas and data, both verbally with clients and in written reports.

• Well versed in the major channels and sites in social media.

• Calm under pressure and collaborative in their working style.

• Highly organised and capable of managing workload and meeting deadlines.

The ideal candidate will have:

• 1-3 years experience in a commercial research environment, ideally with some exposure to working with social media data.

• A good level of competency in Excel (including formulas, pivot tables & charting), Word and PowerPoint

• The ability to quickly pick up use of new technologies

Our Perks:

  • 25 days paid holiday
  • Bike to work scheme & childcare vouchers
  • Employer pension contribution from August 2015
  • Opportunities to develop your career
  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • Weekly smoothie bar & sushi days
  • Foosball table

To all recruitment agencies: Brandwatch does accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes. 

apply

Brandwatch is one of the world’s best Social Intelligence Platforms. We help brands and agencies across the globe discover, understand and respond to relevant and important conversations as they happen on the web.

As we continue to rapidly expand, we are hiring a trainer to help ensure our clients, partners and new team members become experts across Brandwatch’s products and processes.

Job Responsibilities:

  • Becoming an expert in the Brandwatch suite of SAAS products and integrations with other software
  • Leading the comprehensive internal training & new-employee induction program in the UK
  • Deliver positive, productive training sessions on the Brandwatch suite of products either in person or via web conference
  • Contribute to enhancing training processes
  • Working with existing client-support teams to create & maintain training collateral
  • Quickly learn and become a subject matter expert on new products and product changes
  • Attend events and give presentations on best practise/new feature

    A good fit for this role will be:

  • A brilliant communicator
  • An on-the-fly problem solver
  • Fearless about learning
  • Comfortable in a fast-paced environment

    …Good to also have:

  • Demonstrable presentation skills and the ability to lead a positive, productive session either in person or via web conference
  • Minimum 6 months+ experience leading software training
  • An understanding of the business value of social media
  • Excellent written & spoken English.

           …Nice to have:

  • Multi-lingual (German fluency a strong plus)
  • Experience as a trainer for complex SaaS analytics platforms
  • Experience delivering remote training sessions via virtual meeting services such as WebEx, GoToMeeting, iMeet, Lync, Clearslide, etc.
  • Technical proficiency, such as: programming / web design / databases / advanced Photoshop, Excel, or other business software

To all recruitment agencies: Brandwatch does accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes. 

apply

Are you a dynamic, experienced Sales Consultant with a passion for product, technology and the social media space? Here at Brandwatch the Sales team is responsible for generating new business across SME’s, Agencies and Brands (you will work with some of the biggest brands in the world helping guide their social media strategy and planning). They are the engine of Brandwatch, the driving force behind the business.

As a Sales Executive you will focus on your specialist sector/industry and delivering unprecedented results with unrivalled energy and panache! With complete ownership of your given sector you will be expected to define and grow this space to maximise its sales revenue.

You will be responsible for:

  • Discover prospective clients through the use of inbound leads & external calls
  • Understanding & providing insightful business solutions to our clients problems that will see them meet their business goals
  • Becoming a power user and advocate of the brandwatch platform and be able to apply its functionality to a variety of business use cases
  • Demonstrating the Brandwatch products to reinforce their effectiveness to help socially empower businesses, in use-case scenarios
  • Confidently having technical conversations around the integration and implementation of Brandwatch
  • Liaising with any number of stakeholders to understand business problems, present real-world applications and establish successful relationships.
  • Managing your own Pipeline effectively and rise to the challenge of sales targets that have been set with the aim of smashing them
  • Responding quickly to all requests for proposals (RFPs) & writing proposals
  • Being an ambassador at trade shows and networking events
  • Knowledge sharing across the commercial team to help us surpass sales targets
  • Being adaptable to a dynamic sales process

You must have:

  • Minimum of 5 to 7 years’ sales experience selling complex enterprise software solutions using a consultative sales methodology
  • A team player, willing to develop and enhance the business processes with the management team, dedicated to building account plans, executing account strategies, and recording activity
  • Industry/sector expertise; media, automotive, FMCG, healthcare etc. We want you to come with a black book of connections!
  • Solid technical know how to aid in product demonstrations
  • Top-notch written and verbal communication skills across a variety of stakeholders
  • An understanding of the social media landscape and the impact it has on businesses
  • The ability to translate client business needs into solutions solved by Brandwatch
  • A strong drive to meet and exceed measurable performance goals and revenue targets
  • Flexibility and versatility to approach a variety of different business scenarios
  • A desire to contribute to and enhance the team environment

It would be nice if you have:

  • Fluency in another European language
  • A love of tech!
  • An Bachelor degree in business or related field
  • Experience in software or SaaS
  • CRM experience, SalesForce is preferable
  • A sense of humour

Our Perks:

  • Based across our London & Brighton offices
  • 25 days paid holiday
  • Bike to work scheme & childcare vouchers
  • Employer pension contribution from August 2015
  • Opportunities to develop your career
  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • Weekly smoothie bar & sushi days
  • Foosball table

apply

The Sales Development Team at Brandwatch are responsible for driving a consistent flow of high quality, sales ready leads through to the sales team. Working closely together, the Sales Development Team are constantly engaged in a proactive campaign of targeted, outbound lead generation. The team are all made up of real go-getters who bring real spark and energy to the role. They love networking and spotting real meaty opportunities whilst still maintaining a high level of credibility.

We are currently hiring for a French speaker to focus on building our French market.

As a Sales Development Representative you will form a part of our sales team with a focus on specific industry verticals and agency groups. Working across multiple channels simultaneously, you’ll need to be:

  • organized, smart, tech savvy,
  • a good talker, a better listener
  • interested and excited by what social media means for businesses and be able to create and manage a content calendar made up of our own and other great stuff you find out there.

What we do Day-to-Day:

  • Prospect, educate, qualify, and develop target accounts and inbound leads to create sales-ready leads and opportunities
  • Successfully manage and overcome prospect objections
  • Interact with prospects via telephone and email and generate interest in Brandwatch products
  • Qualify leads and identify those which meet identified qualification criteria
  • Update CRM (Salesforce.com) to ensure data is accurate
  • Research accounts, identify key players, generate interest and develop accounts to stimulate opportunity

Skills You will Needs to Pre-Qualify for this Role:

  • University degree or equivalent work experience
  • Fluency in French
  • Extremely Strong verbal and written communication skill
  • Confidence to overcome objections and convert interest into qualified leads
  • Attention to detail in working with internal systems (Salesforce)
  • Strong Lead generation skills
  • Positive and energetic phone skills
  • Must be independent, self-motivated and success-driven, yet willing to work within a team environment!

Our Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • A company that values creativity and cares about it’s staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • Macbook
  • Based in our Brighton HQ in spacious new offices
  • 25 days paid holiday
  • Bike to work scheme & childcare vouchers
  • Employer pension contribution from August 2015
  • Weekly smoothie bar & sushi days
  • Foosball table


To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

Major duties:

  • Constructing search queries to capture brand mentions on social media sites (full training provided)
  • Validating brand mentions to determine sentiment and assign categories where required
  • Provide analysis and feedback on key topics of discussion
  • Other Adhoc tasks

Typically the work will be done from home and the hours are flexible. The candidate will be required to come into the office for 4 hours of initial training on the system and from time to time to attend meetings regarding work. All training and meeting attendance time are paid.

Education/skills requirements:

  • Must possess native or near native proficiency in the required foreign language
  • Must be computer/internet literate, with a basic familiarity of the use of social media in respective country e.g. Facebook / Twitter usage.
  • Must have own computer to work from home
  • Excellent spoken and written communication skills in English
  • Permission to work in the UK (self employed)
  • To be based in Brighton or nearby is an advantage

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

Brandwatch is loved by its employees

And by its customers

This is an amazing opportunity to join the team in a very influential position

We are looking for an exceptional individual to lead our European Commercial Operation. Along with the EVP of North America, this is the most senior commercial role in the whole organisation.

It’s a big role, responsible for more than half of Brandwatch revenue, a company growing at close to 100% per annum. There are 50+ direct reports with further headcount of 15+ planned and budgeted for 2015.

The role reports to the CEO

So who is going to get this awesome role? Here are some of the characteristics we’re looking for:

1. Leadership

Do people want to follow you? Do you inspire confidence? Are you a good listener? Do you really care about the development of people in your team? Do people smile and nod when people at work say how amazing you are? These are the kinds of things that all Brandwatchers aspire to – especially senior folks.

2. A nose for business

This is a commercial role. You will need to know how to understand clients and the way organisations can work as well as having great experience in deal making.

3. Organisational development

As custodian of one of the biggest teams in the company, you will have plenty of organisational responsibility. Can you handle the complexity, communicate how you are going to develop the team and then do it (with their help)?

4. Team

We work in teams. We put the success of the team before the success of the individual. Does that make you think ‘Great, that’s exactly how it should be’?

5. History of excellence

We are aiming high here at Brandwatch. That takes ambition and the discipline and work ethic to make it happen. The person filling this role needs to have these attributes – non negotiable.

Skills, Qualifications & Experience required

  • 10+ years of experience in the technology, Internet and/or media industries.

  • 5+ years sales management experience in a business to business sales environment.

  • Previous success in building, growing and leading multiple distributed international teams

  • Proven track record to attract, select, motivate, retain, and develop leaders and team members; able to accurately appraise the strengths and weaknesses of team members and build a strong, diverse team that complements each other to achieve outstanding results.

  • BA/BS degree or equivalent practical experience

Salary Package

  • OTE up to £200k depending on experience
  • Options package
  • 25 days holiday, private medical

Closing date for applications:  Monday 18th May 2015

apply

If you know your Instagram from your SnapChat, and have experience of working in social, either agency or client-side, we want to hear from you!

Our Account Managers offer consultative advice and expertise to our wide ranging client base of both brands and agencies. It’s the Account Manager’s job in help our clients integrate social data into their business.

As well as being an expert on all things digital, with the confidence to guide clients through the ever-changing social wilderness, you’ll need the commercial skills to be able to spot opportunities to grow accounts – and follow them through, calling on whatever internal resource you need.

Our Account Managers are in the enviable position of being able to work with a wide range of clients and industries, gaining a sneak peak into the digital strategies of brands and agencies both big and small. if you’ve been looking for the opportunity to work in a cutting edge digital role that allows you to stay ahead of the curve, whilst also flexing your sales muscle, this is the role for you.

You’ll need to be:

  • An experienced Account Manager
  • Charismatic
  • Professional
  • Engaging
  • Experienced in growing client revenue

The ideal Account Manager will have/be:

  • Proven account management experience ideally within a tech environment
  • Excellent knowledge of social media and/or digital sector
  • Ability to communicate across all business levels
  • Exceptional communication skills
  • Tech savvy and know your SnapChat from your Instagram!

Our Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • Innovation time put aside to work on your own projects
  • A company that values creativity and cares about it’s staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • Macbook
  • Based in our Brighton HQ in spacious new offices
  • 25 days paid holiday
  • Bike to work scheme & childcare vouchers
  • Employer pension contribution from August 2015
  • Weekly smoothie bar & sushi days
  • Foosball table

apply

So imagine if you could take all of your experience and smarts and bring them to a company that’s just the right size – small enough that you can have a massive impact as a key member of the global marketing team, but big enough that it’s already successfully operating in New York, San Francisco, London, Berlin and our headquarters in Brighton; that’s been featured in Techcrunch, Mashable, the New York Times, and Bloomberg TV; that has a kickass offering that clients in the know (and many of the biggest brands in the world) LOVE. Sounds good, right?

This Vice President of Product Marketing position is a career opportunity for you, a smart, experienced product marketer, to employ your expertise and judgement to drive decisions and projects that will significantly impact the company’s future. Brandwatch is growing at a rate that excites its shareholders, in a market with tons of potential and dynamism, in an environment that highly values contribution, character and fun along the way. And on the product and product marketing front, this business has some fascinating opportunities and challenges ahead of it that this VP will be instrumental in unlocking.

Join us and help shape us.

Purpose:

  • To maximise both the customer satisfaction and commercial returns delivered by Brandwatch’s portfolio of products by successfully marketing them throughout their lifecycle.

  • To help develop the whole of Brandwatch, its marketing and its people.

KPIs:

  • Revenue by product split

  • Margin by product split

  • Number of products per customer

  • User adoption analytics

Responsibilities:

  • Managing the marketing of the product portfolio from cradle to grave

  • Within that, driving high impact, successful launches that give marketing and commercial teams the platform to deliver business growth

  • Managing a team of four

  • Owning product positioning and pricing – working closely with product and commercial teams, leading the company in its thinking and then delivery of smart positioning and pricing strategies

  • Defining high level messaging and commercial targets for products that then drive integrated marketing plans

  • Championing a deep understanding of client needs – owning this function, distributing and acting on insights within the product marketing and wider marketing and sales teams, including segmentation studies, user analytics and other sources of insight.

  • Developing keen insights about competitive offerings, claims, and go-to-market strategies and ensuring those are actionable internally

  • Informing international market entry decisions and go-to-market strategies with approaches that take into account local and global needs

  • Collaborating daily with product, engineering, sales and marketing colleagues, providing leadership and translation between development and commercial in particular

  • Providing sales teams with the resources and enablement materials they need to close business

  • Contributing to business intelligence including understanding product demand, commercial performance, win/loss etc and using these to drive product marketing decision making

  • Measuring product marketing performance and setting targets

  • Working with key partners to bring joint propositions to market

  • Communicating – through writing, presenting, video, successfully engaging people from different roles and regions

  • Part of the marketing leadership with permission and expectation of making the whole of the business better

Experience:

  • 10+ years working in product marketing providing strategic and tactical direction to enhance/evolve product portfolio.

  • 5+ years in SaaS

  • 5+ years managing people

  • Strong academic and/or entrepreneurial track record

  • Experience with B2B

Attributes desired:

  • Commercial

  • Analytical

  • Able to move from big picture to nitty gritty

  • Ambitious

  • Driven

  • Collaborative

  • Creative

  • Tech savvy (OBVIOUSLY!)

Perks:

  • 25 days paid holiday
  • Bike to work scheme & childcare vouchers
  • Employer pension contribution from August 2015
  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.

To all recruitment agencies: Brandwatch does accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes. 

 

apply

Brandwatch is looking for an experienced Web Developer to work in our central Brighton office.

We’re looking for a smart, personable and motivated developer to work within our busy design team for a three month period. However his role could develop into a full-time/permanent position so the ideal candidate should be open to this opportunity.

If you’re a natural perfectionist with a passion for making your work beautiful, engaging and bug free; and you have some or all of the experience below then we look forward to hearing from you!

This role consists of

  • Maintaining and developing multiple responsive WordPress sites
  • Maintaining and developing our Zendesk support portal
  • Collaborating with Marketing teams in the UK and abroad
  • Collaborating with the Design team and the QA team in the UK

We are looking for candidates with strong working experience of the following:

  • HTML5
  • CSS
  • Javascript
  • JQuery
  • Php
  • WordPress

Some experience of the following would be beneficial:

  • Git
  • Apache
  • Linux
  • MySQL
  • Zendesk
  • Jira
  • Third party APIs
  • The successful candidate will demonstrate excellent communication and professional skills, to be a fast learner and a proactive self manager.
  • A keen eye for design will be advantageous.

Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.

To all recruitment agencies: Brandwatch does accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

 

apply

Brandwatch is building something special. We have already created the best Social Media Monitoring platform in the world, but that’s just the start. We are looking for great people to help us write the next chapter in Social.

We are now hiring a PostgresSQL/SQL Database Developer to join our Systems team and help us scale our infrastructure as we collect and analyse more and more data from the Web.

You will be responsible for the way the Brandwatch Applications store their metadata in Postgres (currently over 50TB across 30 shards), identifying any performance or scalability issues with the current designs and working closely with the developer teams to spread best practice and, where necessary, implement new functionality.

The successful candidate will be responsible for:

  • Managing and cultivating the Database schema, taking ownership of it’s overall development and establishing best practice for its implementation
  • Design and Development of SQL and PL/pgsql code with the developer teams
  • Improvement of the existing database structure, whether for performance or manageability
  • Peer review of the SQL code across the development team with a major focus on performance and scalability
  • Working closely with the database administrator to proactively monitor the databases
  • Actively identifying and predicting scalability and performance issues, and addressing them with the Systems and Development teams.

What you need:

  • At least 3 years experience as a SQL Developer, ideally with PostgreSQL. Experience with Oracle or MS SQL Server will also be considered.
  • Very strong knowledge of SQL and the procedural languages (especially PL/pgSQL or PL/SQL)
  • Strong knowledge of query tuning, both as a general methodology and ideally with regards to PostgreSQL running on modern Linux systems
  • Strong knowledge of the RDBMS architecture
  • Attention to detail and an analytic approach to your work

The following would be advantageous:

  • Professional Java developer experience
  • Professional experience as database administrator, ideally with multi-terabyte data sets
  • Knowledge of the PostgreSQL ACID implementation
  • Capability to build ad hoc data models
  • Interest in the wider developments in large-scale data storage and processing (NoSQL or otherwise)

Our Culture:

  • Small teams of skilled people, in a friendly and relaxed environment
  • Quiet hours for developers so you can work uninterrupted throughout the morning
  • Work with people all over the world…and use telepresence robots for meeting remote colleagues… provided you don’t mind seeing a Berliner colleague’s face rolling past on a robot!
  • “Funky Friday” takes place every other week giving you 10% of your time to work on something new, reading groups, tech talks, generous training and conference budgets, and any technical books you need

Perks

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • An open company culture where everyone’s voice can be heard
  • Opportunities to develop your career
  • Macbook Pro
  • Based in our Brighton HQ in spacious new offices 
  • 25 days paid holiday
  • Bike to work scheme & childcare vouchers
  • Sushi days
  • Foosball table

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

The Product team are passionate about making sure we develop the best possible products for our clients. We are a bunch of Product Owners who love talking to our clients about their use cases and then turning those into great features with the development teams. Our Scrum Masters make sure all of this is delivered in an agile and iterative way and that developers can get on with developing.

As we continue our fast expansion, we are hiring a Scrum Master to join the product development team and help us deliver amazing products. We are looking for someone who can show a clear passion for Scrum, can enable teams to be their very best and deliver quickly.

Responsibilities:

  • Running the Scrum process for 2 – 3 teams
  • Understanding each team’s project requirements and technical constraints by working in alignment with the Agile group, Team Leads and Product Owners
  • Working with the Product Owners to manage changes throughout the development process
  • Communicating problems and risks to the Agile group and wider organisation in order to reach appropriate resolutions
  • Effective coaching of team members on good agile practices
  • Reporting on progress throughout the projects and upon request
  • Ensuring a good level of team productivity based on metrics such as velocity and product released
  • Ensuring good time keeping and efficiency for Scrum ceremonies and other meetings
  • Working with Scrum Masters and other engineering staff to coordinate practices and changes and allow knowledge sharing
  • Working in alignment with the Agile Group vision
  • Acting as administrator for JIRA for the relevant teams
  • Helping to maintain the current company culture and positive working environment

Skills Range:

  • Proven experience in successfully running software development projects, preferably using Scrum and other Agile methodologies
  • Focused on achieving great results and driving positive change
  • A solid technical knowledge of software development, preferably web-based SaaS applications
  • Experience of using JIRA with Agile (previously called GreenHopper)
  • A keen interest in social media and technology
  • A clear passion for what you do and can excite teams of developers

Preferred Qualifications:

  • Excellent leadership, communication and organisational skills
  • Ability to maintain calm under pressure and resolve conflict effectively
  • Ability to focus and excellent attention to detail even when working in a fast-paced environment
  • Demonstrated project tracking and analytical skills
  • A deep understanding of different agile methodologies and appropriateness to team and project context

Our Culture:

  • Small teams of skilled people, in a friendly and relaxed environment
  • Work with people all over the world
  • “Funky Friday” takes place every other week giving you 10% of your time to work on something new, reading groups, tech talks, generous training and conference budgets, and any technical books you need

Our Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • Innovation time put aside to work on your own projects
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • Macbook Pro
  • 25 days paid holiday
  • Bike to work scheme & childcare vouchers
  • Employer pension contribution from August 2015

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

Brandwatch is the leading social media intelligence tool used by major companies and brands across the world to monitor who is talking about them and on what social platforms, helping them understand customer needs and identify market trends.

This role is based within our innovative Design team, which is responsible for the overall design positioning of the company, the brand vision for the website and the supporting marketing and promotional materials that Brandwatch produces.


Description

We are looking for a designer to work on the progression of creative concepts, design and artwork across our business with a focus on the production of high quality, visuals for website marketing, print and presentation purposes.

You will be welcomed into a lively, innovative, diverse team of creatives and developers, marketing a product and promoting a brand which is globally recognised. As a Designer you will get your teeth into a variety of projects. From creating email templates, to working on product launches, liaising with print suppliers and creating cross channel marketing collateral. The role offers a diverse introduction into the world of a busy in-house design team. You’ll be a brand ambassador for Brandwatch, adopting our clear-cut style in everything that you produce.

From the look and feel of the Brandwatch offices, to the company’s presence at events, the design team is responsible for ensuring every touchpoint marries brand cohesiveness with our core design values of quality and creativity.

Your work will be integral to how our brand is perceived.


About you in the role

You will have a passion for the creative industries, are happy to speak your mind, and can take on board creative criticism. What’s more, you should be a fun and energetic person who gets passionate about the work that you take on. Ideally you will have had at least two years of experience in a design role, and are looking for your next challenge.

Brandwatch is a fast paced, dynamic place to work so a willingness to be flexible is important. Contributing to and maintaining good team spirit is valued, as is a good sense of humour.

You’ll report directly to and work closely with the Creative Director, working to Agile methodologies to manage your workload within the team. You will also liaise directly with internal stakeholders and external suppliers.

The role covers, but is not limited to the following:

  • Artworking

  • Illustration

  • Email design

  • Web page layout

  • Print coordination

  • Providing design insights on various projects, both in-house and for external events

You should have a good working knowledge of:

  • InDesign

  • Illustrator

  • Photoshop

  • Mailchimp

Also useful would be a working knowledge or familiarity with web development technologies eg CSS, HTML and WordPress

Ideally you will fulfill some or all of the following:

  • 2 years of experience in a similar role (agency or in-house)

  • A portfolio that showcases your finest work – this can consist of personal or work-related projects.

  • An obsession for all things design-related

  • A degree in an arts-related subject is an advantage

  • See the beauty in data visualisations

  • Have some stories to tell


Our Perks

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • A company that values creativity and cares about it’s staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • Macbook
  • Based in our Brighton HQ in spacious new offices
  • 25 days paid holiday
  • Bike to work scheme & childcare vouchers
  • Employer pension contribution from August 2015
  • Weekly smoothie bar & sushi days
  • Foosball table


To apply please include your CV, cover letter and salary 
expectations. 

Additionally, please could you complete the following task and attach your response to your application:

  • What does your workspace say about you? Feel free to express this in any way you choose to.


To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

Brandwatch is building something special. We have already created the best Social Media Monitoring platform in the world, but that’s just the start. We are looking for great people to help us write the next chapter in Social.

We are now hiring a Linux Systems Engineer to join our Systems team in Brighton. Candidates choosing to remote work in the London or Berlin offices may also be considered.

Your Responsibilities:

  • Improving the infrastructure of the Brandwatch Applications, currently NginX, Node.js, Apache Tomcat,  PostgreSQL, Apache Solr, Elasticsearch and Apache HBase running on Debian GNU/Linux
  • Assisting the product development teams to ensure new products and features are fast, secure, robust, correctly monitored and scalable
  • Automating service and infrastructure provisioning, currently using Puppet and Ansible on a mixture of physical and virtualised servers
  • Taking part in the operations support rota, to ensure that our applications run smoothly at all times
  • Contributing ideas and insights to the Systems Teams and the Engineering Department as a whole

Ideal Skills

  • In-depth knowledge of Linux, including performance tuning and scripting (Bash, Python and/or Ruby), we use Debian GNU/Linux.
  • Experience with configuration management, we use Puppet and Ansible
  • Monitoring and tracking of production systems experience, we use Nagios, Sensu, Graphite, and Logstash
  • Experience of supporting web services, we use Node.js and Java/Tomcat
  • Experience of managing both SQL and NoSQL databases, we use PostgreSQL and Apache HBase

Our Culture:

  • Small teams of skilled people, in a friendly and relaxed environment
  • Work with people all over the world
  • “Funky Friday” takes place every other week giving you 10% of your time to work on something new, reading groups, tech talks, generous training and conference budgets, and any technical books you need

Our Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • Innovation time put aside to work on your own projects
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • 25 days paid holiday
  • Bike to work scheme & childcare vouchers
  • Employer pension contribution from August 2015

apply

Brandwatch is building something special. We have already created the best Social Media Monitoring platform in the world, but that’s just the start. We are looking for great people to help us write the next chapter in Social.

Due to our rapid expansion we are now hiring a Network Administrator to join our Brighton based Systems team.

Your responsibilities will include:

  • Monitoring and maintaining our WAN and DC networks, as well as special projects designing and building a complete data centre network refresh to provide an SDN based application centric infrastructure along with many other needed features.
  • Assisting with the design and build of a new Network Operations Centre (providing monitoring, control and configuration management), as well as assist with building of a complete test network for staging changes.
  • Helping manage and grow our WAN, Transit connections, Exchange Peering relationships, BGP architecture, RIPE NCC records and generally expanding our AS.

The ideal candidate will have:

  • A strong grasp of current data centre network technologies including LANs, VLANs, VxLANs, Bridging, EVC’s, Switching, IGP Routing, Trunking, Bonding, Tunnelling, IPSec, Spanning Tree, QoS, MTU, NAT, NetFlow, SNMP to name just a few.
  • Experience of designing and building any campus, data centre, WAN and/or backbone networks.
  • Experience of fault-finding and resolving network issues, from low level to high level topology issues.
  • Familiarity with Cisco or HP network hardware, on 1Gbps and 10Gbps copper and fibre.
  • Experience of OpenBSD firewalls, scripting, and network monitoring and management.
  • Experience of IGP and EGP planning and configuration, and load balancing. Traffic Engineering, MPLS, VPLS, MPLS, VRRP, OpenBSD PF, and IPv6 roll-out.

Our Culture:

  • Small teams of skilled people, in a friendly and relaxed environment
  • Spacious new offices in the Brighton North Laine, with “Who’s coming for burgers on the beach” being a regular lunch time call in the engineering department
  • Work with people all over the world…and use telepresence robots for meeting remote colleagues… provided you don’t mind seeing a Berliner colleague’s face rolling past on a robot!
  • “Funky Friday” takes place every other week giving you 10% of your time to work on something new, reading groups, tech talks, generous training and conference budgets, and any technical books you need

Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • Innovation time put aside to work on your own projects
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • 25 days paid holiday
  • Bike to work scheme & childcare vouchers
  • Employer pension contribution from August 2015

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

As we continue our fast expansion, we are looking for a junior Java Developer / Manual Test Engineer to work within the Vizia team. Vizia is the second product in Brandwatch’s suite of products, a dynamic and customisable command centre that dramatically visualises real-time data in a beautiful way.

The Vizia team develops the product that helps our clients become cutting edge by creating a multi-screen social media hub that showcases all of their social data in an engaging and stylish way.

As a Java Developer / Manual Test Engineer within this team you will be involved in adding new features and scenes to Vizia, enhancing the customisable features that will appear across corporate headquarters, marketing departments and boardrooms of our clients.

This role will also involve testing both the front and back end of the application, using manual test techniques to report issues and test the resulting fixes.

You can take a look at a snapshot of Vizia – http://www.brandwatch.com/vizia – which has had great feedback since its launch last year.

This is an ideal opportunity for a recent graduate or an industrial placement for a University student. It’s a job that will give you interesting problems to solve, and the chance to learn new skills and work with new technologies.

Duties include:

  • Developing RESTful APIs using Java, Spring MVC & PostgreSQL.
  • Create and execute manual test plans, using a combination of web browsers and operating systems.
  • Report issues and help developers to resolve them.
  • Minor improvements and alterations to existing data gathering and retrieval processes.
  • Assisting in diagnosis of API defects and speed issues affecting the Vizia application

The successful candidate will have the following skills:

  • A good programming-related degree, or on track to attain a 2:1 or first in a programming-related degree, ideally Computer Science.
  • Experience of Java programming.
  • Knowledge of databases, e.g. MySQL or PostgreSQL.
  • Comfortable with the command-line, preferably Linux.
  • An interest in social media.
  • A natural interest in technology, always reading about and tinkering with new tools and ideas and able to pick things up quickly.
  • Experience with manual or automated testing frameworks is a big plus.
  • Experience building APIs with Spring is also a big plus.

Our Culture:

  • Small teams of skilled people, in a friendly and relaxed environment
  • Work with people all over the world…and use telepresence robots for meeting remote colleagues… provided you don’t mind seeing a Berliner colleague’s face rolling past on a robot!
  • “Funky Friday” takes place every other week giving you 10% of your time to work on something new, reading groups, tech talks, generous training and conference budgets, and any technical books you need

Perks

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • An open company culture where everyone’s voice can be heard
  • Opportunities to develop your career
  • Opportunity to be based in our Brighton HQ in spacious new offices
  • 25 days paid holiday
  • Bike to work scheme & childcare vouchers
  • Sushi days
  • Foosball table & Table Tennis

apply

Brandwatch is building something special. We have already created the best Social Media Monitoring platform in the world, but that’s just the start. We are looking for great people to help us write the next chapter in Social.

We are now hiring a Linux Systems Engineer to join our Systems team in Brighton. Candidates choosing to remote work in the London or Berlin offices may also be considered.

Your Responsibilities:

  • Improving the infrastructure of the Brandwatch Applications, currently NginX, Node.js, Apache Tomcat,  PostgreSQL, Apache Solr, Elasticsearch and Apache HBase running on Debian GNU/Linux
  • Assisting the product development teams to ensure new products and features are fast, secure, robust, correctly monitored and scalable
  • Automating service and infrastructure provisioning, currently using Puppet and Ansible on a mixture of physical and virtualised servers
  • Taking part in the operations support rota, to ensure that our applications run smoothly at all times
  • Contributing ideas and insights to the Systems Teams and the Engineering Department as a whole

Ideal Skills

  • In-depth knowledge of Linux, including performance tuning and scripting (Bash, Python and/or Ruby), we use Debian GNU/Linux.
  • Experience with configuration management, we use Puppet and Ansible
  • Monitoring and tracking of production systems experience, we use Nagios, Sensu, Graphite, and Logstash
  • Experience of supporting web services, we use Node.js and Java/Tomcat
  • Experience of managing both SQL and NoSQL databases, we use PostgreSQL and Apache HBase

Our Culture:

  • Small teams of skilled people, in a friendly and relaxed environment
  • Quiet hours so you can work uninterrupted throughout the morning
  • Spacious new offices in the Brighton North Laine, with “Who’s coming for burgers on the beach” being a regular lunch time call in the engineering department
  • Work with people all over the world…and use telepresence robots for meeting remote colleagues… provided you don’t mind seeing a Berliner colleague’s face rolling past on a robot!
  • “Funky Friday” takes place every other week giving you 10% of your time to work on something new, reading groups, tech talks, generous training and conference budgets, and any technical books you need

Our Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • Innovation time put aside to work on your own projects
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • Based in our Brighton HQ in spacious new offices
  • 25 days paid holiday
  • Bike to work scheme & childcare vouchers
  • Employer pension contribution from August 2015
  • Sushi days
  • Foosball table

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

Brandwatch is one of the world’s best Social Media Monitoring applications. We help hundreds of clients discover, understand and respond to comments made on the web.

As we continue our fast expansion, we are hiring a JavaScript Developer for the product team in our exciting new London office to enhance and extend our user interface. You’ll be working within a highly-skilled team using technologies such as Backbone.js and Node.js in order to add new functionality to the Brandwatch web application.

The successful candidate will:

  • work day-to-day on the Brandwatch web app, a complex single-page application  served from Node.js
  • be involved in the creation of new functionality through initial estimation to final delivery, as part of feature teams using scrum methodology
  • be contributing to a brand new product launching in 2015

You should have:

  • A good programming-related degree
  • Advanced Javascript programming skills
  • Advanced knowledge of HTML 5, CSS, and Web standards
  • Exposure to Backbone.js, with an understanding of MV* architectures
  • Experience of developing with BDD (or TDD) processes and frameworks using tools such as Jasmine, Mocha and Sinon
  • Experience with Git (a link to your Github account is a plus)
  • Familiarity with Node.js
  • Familiarity with Linux/OSX

Our Culture:

  • Small teams of skilled people, in a friendly and relaxed environment
  • Quiet hours for developers so you can work uninterrupted throughout the morning
  • Work with people all over the world
  • “Funky Friday” takes place every other week giving you 10% of your time to work on something new, reading groups, tech talks, generous training and conference budgets, and any technical books you need

Our Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • Innovation time put aside to work on your own projects
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • Macbook Pro
  • 25 days paid holiday
  • Bike to work scheme & childcare vouchers
  • Employer pension contribution from August 2015

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

Brandwatch is one of the world’s best Social Media Monitoring applications. We help hundreds of clients discover, understand and respond to comments made on the web.

As we continue our fast expansion, we are hiring a Automation Test Engineer for the product team in our exciting new London office. You’ll be working within a highly-skilled team to understand the new functionality being developed, perform testing using both manual and automation test techniques, report issues and test the resulting fixes.

Here at Brandwatch we work in small product teams. We avoid high-stress environments by working on a single project at a time, putting quality first. We’d rather reduce scope than rush and produce a buggy feature. There will be a lot of whiteboard collaboration with the product owner, UX designer, and back and front-end developers, and together we can build something amazing.

What you need:

  • Solid experience with commercial web-based testing
  • Experience across both Manual and Automation Testing frameworks
  • Hands-on experience of working with Automation Testing tools, here we use Selenium WebDriver and Cucumber
  • Proficient in developing test scripts from scratch using Ruby or similar
  • Proficiency in QA processes and agile development, including Behaviour Driven Development
  • Advanced knowledge of a range of web browsers and operating systems

The following would be advantageous:

  • Knowledge of Git and Jira
  • Ability to interrogate databases using SQL
  • Experience testing Restful API’s
  • Continuous Integration experience utilising Jenkins or similar
  • ISEBISTQB Foundation Level Certificate

Our Culture:

  • Small teams of skilled people, in a friendly and relaxed environment
  • Quiet hours for developers so you can work uninterrupted throughout the morning
  • Work with people all over the world
  • “Funky Friday” takes place every other week giving you 10% of your time to work on something new, reading groups, tech talks, generous training and conference budgets, and any technical books you need

Our Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • Innovation time put aside to work on your own projects
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • Macbook Pro
  • 25 days paid holiday
  • Bike to work scheme & childcare vouchers
  • Employer pension contribution from August 2015

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

Brandwatch is an inside-out company. We don’t make bold claims and big puffy statements that we can’t back up. We prefer to under-promise and over-deliver – it feels better. We make sure that we believe in everything we say and do. As we do this, we also want to build a movement that other people want to join.

One of the main challenges facing the business is finding, supporting and developing enough great talent, at the same pace as how quickly we are growing. As a member of the Recruitment Team you will be responsible for hiring all positions across EMEA (Germany, UK), USA (New York, San Francisco) and Asia. Your role is at the heart of Brandwatch’s continuing success. 

Main Duties

  • Working with internal teams and Line Managers to help the business grow including the following:
    • Finding and attracting the right talent
    • Growing at the pace needed in a cost efficient manner
  • Preparing and placing job adverts in local, national and online media
  • Develop an understanding of the teams needs so that you can review resumes for hiring leads
  • Organise/book all interviews with relevant Line Managers
  • Representing Brandwatch both online and offline with the objective of finding new talent and letting people see what a great company we are
  • Follow up relevant employment checks, including references, and, if necessary, visa applications/work permits
  • Supporting the implementation of various projects and systems including graduate trainee programme with local colleges and universities, benchmarking exercises

Requirements

  • Proven self-starter with at least 3 years previous recruitment experience – ideally in-house, working in a technical/creative/fast paced agency
  • Fluent German to support our hiring efforts in Berlin and Stuttgart
  • Excellent communication skills, both written and verbal
  • Enjoys working with people at all levels
  • Tech savvy
  • Great sourcing skills to headhunt passive candidates
  • Excellent organisational and interpersonal skills and the ability to act with confidentiality and diplomacy
  • Unflappable and able to manage your own workloads

Nice to haves:

  • Strong networks in technology or sales hiring
  • You’ll have worked in a technology company

This will be an initial 6 months contract with the option of extension or conversion to a full-time position, should both parties be in agreement.

Our Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Based in our Brighton HQ in spacious new offices
  • Foosball table

The successful applicant will be joining an awesome international diverse team. Interested candidates should send their CV and a cover letter, including salary expectations

apply

The Product team are passionate about making sure we develop the best possible products for our clients. We are a bunch of Product Owners who love talking to our clients about their use cases and then turning those into great features with the development teams. Our Scrum Masters make sure all of this is delivered in an agile and iterative way and that developers can get on with developing.

As we continue our fast expansion, we are hiring a Scrum Master to join the product development team and help us deliver amazing products. We are looking for someone who can show a clear passion for Scrum, can enable teams to be their very best and deliver quickly.

Responsibilities include:

  • running the Scrum process for 2 – 3 teams
  • understanding each team’s project requirements and technical constraints by working in alignment with the Agile group, Team Leads and Product Owners
  • working with the Product Owners to manage changes throughout the development process
  • communicating problems and risks to the Agile group and wider organisation in order to reach appropriate resolutions
  • effective coaching of team members on good agile practices
  • reporting on progress throughout the projects and upon request
  • ensuring a good level of team productivity based on metrics such as velocity and product released
  • ensuring good time keeping and efficiency for Scrum ceremonies and other meetings
  • work with Scrum Masters and other engineering staff to coordinate practices and changes and allow knowledge sharing
  • work in alignment with the Agile Group vision
  • act as administrator for JIRA for the relevant teams
  • help to maintain the current company culture and positive working environment

Skill Range:

  • Proven experience in successfully running software development projects, preferably using Scrum and other Agile methodologies
  • A solid technical knowledge of software development, preferably web-based SaaS applications
  • Experience of using JIRA with Agile (previously called GreenHopper)
  • A keen interest in social media and technology
  • A clear passion for what you do and can excite teams of developers

Preferred Qualifications:

  • Excellent leadership, communication and organisational skills
  • Ability to maintain calm under pressure and resolve conflict effectively
  • Ability to focus and excellent attention to detail even when working in a fast-paced environment
  • Demonstrated project tracking and analytical skills
  • A deep understanding of different agile methodologies and appropriateness to team and project context

Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • Innovation time put aside to work on your own projects
  • MacBook Pro with Retina display
  • Brand-new office in Prenzlauerberg
  • Foosball table
  • Frühstück Fridays and sushi days
  • Free carsharing membership to DriveNow

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

Brandwatch is one of the world’s best Social Media Monitoring applications. We help hundreds of clients discover, understand and respond to comments made on the web.

As we continue our fast expansion, we are hiring a User Experience/Interaction Designer to join the Queries & Dashboard team and help shape the future of our products.

Your duties will include:

  • Understand and adhere to the User Experience guidelines as specified by our core UX team
  • Develop wireframes and prototypes for new features.
  • Follow and refine these features from initial estimation to final delivery using the Scrum methodology
  • Keeping on top of the best ways to present Brandwatch to our users: reading user research, investigating our competitors and other apps for best practice
  • Conduct user testing on designs to improve the interface

We are looking for candidates who can demonstrate the following:

  • A good degree with HCI/UX as a component
  • Proven experience in UX in industry
  • Demonstrable skills in designing and redesigning user experiences (link to online portfolio a plus)
  • Good knowledge of HTML, CSS, Adobe CS and web standards
  • Javascript programming experience is highly desirable
  • Fluent English and good written and verbal communication skills

Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • Innovation time put aside to work on your own projects
  • Macbook Pro with Retina display
  • A nice office in a central location in Stuttgart
  • Table Tennis and Foosball table

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

Brandwatch is one of the world’s best Social Intelligence Platforms. We help brands and agencies across the globe discover, understand and respond to relevant and important conversations as they happen on the web.

As we continue to rapidly expand our EMEA team, we are hiring an Account Manager to help service our DACH region clients.

Continuing our expansion we are seeking to hire an Account Manager in our Berlin office.

Your main duties will be:

  • Working closely with Brandwatch clients to build a trusted relationship and gain understanding of their business, their goals and their company
  • Interact with clients to set clear expectations (SOW, timelines ..), confirm deliverables and carry out quality checks
  • Offer strategic insights for social media monitoring through effective use of the Brandwatch application
  • Identify cross sell opportunities and develop relationships with those clients to build business and sales
  • Managing relationships for client retention and become the trusted advisor for social media monitoring
  • Become an ambassador for Brandwatch within the client base and extended industry

Candidate Requirements

The ideal candidate will have:

  • Several years of international experience in project management, web analytics, business intelligence and/or social media
  • Excellent account management skills that efficiently drive the communications between the partners/clients
  • Commercially astute, strategic, intelligent, insightful,
  • Ability to work autonomously
  • Reliable presentation skills that engage with the client
  • Excellent writing skills
  • Attention to detail
  • Passion for the internet
  • Strong computer and desktop skills
  • Sense of humour
  • Good class degree
  • Fluent in German and English (written and spoken)

Nice to haves:

  • Exposure to and understanding of social media monitoring tools
  • Account management experience with a social media monitoring provider
  • Demonstrable knowledge of marketing principles and best practice
  • Entrepreneurial flair
  • Statistical analysis skills
  • Additional language skills

Our Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • Macbook Pro with retina display
  • Brand-new office in Prenzlauerberg
  • 30 days paid vacation
  • Foosball table
  • Frühstück Fridays and sushi days
  • Free carsharing membership to DriveNow

Salary: depending on skills and experience plus bonus / commission

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

<em

apply

Brandwatch is one of the world’s best Social Media Monitoring applications. We help hundreds of clients discover, understand and respond to comments made on the web.
As we continue our fast expansion, we are hiring a Product Owner to join the Queries & Dashboard team and help shape the future of our products.

Your duties will include

  • Conducting market, competitor and client studies to inform our software development roadmap and strategy
  • Guiding the development of specific features and new products by identifying clear requirements, creating, trialling and refining prototypes, planning feature launches, gathering feedback after launch and identifying the need for further development
  • Liaising with the commercial team, client relations team, technical and design team and other members of the Scrum/Product team, and working in close contact with the CTO

Skill Range
We are looking for candidates who can demonstrate the following:

  • proven experience of commercial experience as a Product Owner
  • a portfolio of successful software product launches, preferably web-based applications
  • experience delivering projects with the Scrum methodology
  • a keen interest in social media, technology and user experience

Perks

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • Innovation time put aside to work on your own projects
  • A company that values creativity and cares about its staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • MacBook Pro with Retina display
  • A nice office in a central location in Stuttgart
  • Table Tennis and Foosball table

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

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Due to our rapid expansion we are now hiring a Linux System Administrator to join our Systems Availability team.

You will be part of the team that deploys new versions of the Brandwatch App, monitors the App’s stability and performance, and who develop the tools and processes for these responsibilities. This includes being part of the operations support rota.

What you need:

  • Experience monitoring and tracking of production systems, ideally open source software like Nagios, Sensu, Graphite, Logstash
  • Extensive Linux system administration experience, including performance tuning and scripting (Bash, Python and/or Ruby), and ideally using Debian GNU/Linux.
  • Experience with configuration management, ideally Puppet or Ansible
  • A proven track-record of supporting a modern web application, ideally running NginX, Apache Tomcat and Node.js on Linux.
  • Experience managing databases, ideally PostgreSQL and HBase
  • A keen interest in new technologies in this field

Our Culture:

  • Small teams of skilled people, in a friendly and relaxed environment
  • Quiet hours for developers so you can work uninterrupted throughout the morning
  • Work with people all over the world…and use telepresence robots for meeting remote colleagues… provided you don’t mind seeing a international colleague’s face rolling past on a robot!
  • “Funky Friday” takes place every other week giving you 10% of your time to work on something new, reading groups, tech talks, generous training and conference budgets, and any technical books you need

Our Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • MacBook Pro with Retina display
  • Brand-new office in Prenzlauerberg
  • 30 days paid vacation
  • Foosball table
  • Frühstück Fridays and sushi days
  • Free carsharing membership to DriveNow

Interested candidates should apply with their CV and a cover letter, including salary expectations.

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

Brandwatch is one of the world’s best Social Media Monitoring applications. We help hundreds of clients discover, understand and respond to comments made on the web.

As we continue our rapid expansion, we are hiring a Java Developer to join our development team in sunny Stuttgart.

You will be working on an exciting product, providing API support for innovative data visualisations using cutting edge software and hardware. This is a great opportunity to work on something with a high level of exposure.

This role is ideal for self-starters who wish to move on to a more challenging role and learn new skills.

What we are looking for:

  • A good programming-related degree, ideally Computer Science
  • 2 years of commercial Java programming experience, ideally around the Spring 3 framework and/or Big Data technologies
  • Experience integrating 3rd party APIs
  • Knowledge of databases, e.g. MySQL or PostgreSQL
  • Strong SQL skills
  • Experience of Agile and SCRUM and Agile development processes (refactoring, unit tests etc.)
  • Experience of Git
  • Ability to find the way around existing large code bases
  • Good problem-solving skills, able to think laterally and come up with solutions on-the-spot
  • Good communications and team-working skills
  • A natural interest in technology, always reading about and tinkering with new tools and ideas and able to pick things up quickly
  • An interest in social media and familiarity with the current trends
  • Very good English skills and experience of working with a remote team

Perks:

  • All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee.
  • Innovation time put aside to work on your own projects
  • A company that values creativity and cares about it’s staff
  • An environment where constant innovation and having fun are required
  • A flat company structure where everyone’s voice can be heard
  • Opportunities to develop your career
  • MacBook Pro with Retina display
  • A nice office in a central location in Stuttgart
  • Table Tennis and Foosball table

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

Brandwatch is one of the world’s best Social Media Monitoring applications. We help hundreds of clients discover, understand and respond to comments made on the web.

As we continue our rapid expansion, we are hiring a Java Developer Intern (Praktikant) to join our development team in sunny Stuttgart full time for 3-6 months.

You will be working on an exciting product, providing API support for innovative data visualisations using cutting edge software and hardware. This is a great opportunity to work on something with a high level of exposure.

What we are looking for:

  • Good knowledge of Java
  • Strong competencies in data structures, algorithms and software design
  • Currently pursuing a BS or MS in computer science or related field
  • Knowledge of Unix/Linux
  • Experience with MySQL or PostgreSQL is a plus
  • A natural interest in technology, always reading about and tinkering with new tools and ideas and able to pick things up quickly
  • An interest in social media and familiarity with the current trends
  • Very good English skills

Perks:

  • All the usual start-up temptations… cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee
  • Innovation time put aside to work on your own projects
  • MacBook Pro with Retina display
  • A nice office in a central location in Stuttgart
  • Table Tennis and Foosball table 

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply