On demand webinar

Championing the Customer Experience

How to lead your own customer experience transformation
Our guest
Kristian Bannister
Digital Strategist
Brandwatch
Hosted by
Heather Truettner
Global Head of Events and Social
Brandwatch

About the Webinar

Increased consumer expectations. Hyper-competitive markets. Eroding brand loyalty. Brands across every industry are learning the hard way why customer experience is becoming the number one differentiator.

You’ll likely recognize the need to tackle customer experience, but knowing where to start is often the most difficult challenge to overcome.

Join Brandwatch as we guide you through the steps that every organization must take to turn your customer experience into your biggest competitive advantage.

What you will learn

  • How to get the organizational buy-in you need for success
  • How to connect the data needed to build innovative customer journeys
  • How to help your whole organization become customer-obsessed

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