Upcoming webinar

Answering key business questions with social data

How do customers feel about your brand? Why do they churn? Why do consumers choose you over the competition?

When evaluating your customer experience, we all know that you can’t just push a button for instant insight.

Dr. Jillian Ney, the UK’s first doctor of social media, digital behavioral scientist, speaker, and author, will take you through a clear and consistent methodology that will enable you to get the valuable insight you need to answer key business questions.

You can apply these steps to get a deeper understanding of any question, bringing the human-element into the analysis and turning your findings into a plan of action.

Register instantly for this webinar

Jillian Ney

Director, Digital Behavioral Sciencist

    Register instantly

    Session 1

    July 26th 2018

    08:00 PDT / 11:00 EDT / 16:00 BST

    Duration: 1 hour

    Session 2

    July 26th 2018

    11:00 PDT / 14:00 EDT

    Duration: 1 hour

    Session 3

    July 27th 2018

    14:00 SGT / 16:00 AEST

    Duration: 1 hour

    What you will learn in this webinar:

    • The external factors that influence how people make decisions
    • How to make your social tools work harder to get definitive answers
    • Applying logic to deconstruct research questions
    • Getting a deeper understanding of the value social analysis brings to your organization

    Register instantly for the webinar using the form. Even if you can’t make it, if you’ve signed up, we’ll send you the recording!

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