[Guide] The Social Media Management Maturity Model

Is your organization optimizing its potential on social?

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On demand webinar

What Enterprises Are Still Missing from Social Listening

Despite the amount of data available, getting a complete view of your customers is still a big challenge — but it doesn’t have to be. Social media offers rich insights and the smartest companies have figured out how to leverage its potential beyond the marketing department. Are you among them? Join guest speaker Jessica Liu, Senior Analyst at Forrester Research, as she discusses how enterprises can best recharge their social data practices and level up their social intelligence maturity.

You’ll also hear from Peter Fairfax, Research Data Scientist at Brandwatch, who will give practical tips on using social intelligence with other datasets to drive better decisions throughout your organization.

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Jessica Liu

Senior Analyst

Peter Fairfax

Data Scientist Manager

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Falcon.io is now part of Brandwatch.
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Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.

Paladin is now Influence.
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Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.