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By BrandwatchSep 18
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Published October 15th 2021
This year, we’ve been making several updates to how you can monitor and manage usage in your Brandwatch account. It’s never been easier to roll out Brandwatch to large teams across multiple projects and ensure you’re always getting the best return on investment.
Maintaining a valuable and scalable digital consumer intelligence strategy is no mean feat.
Our customers are often using Brandwatch across dozens of teams in regions across the globe and monitoring hundreds of different brands, products, competitors, and industry topics to inform critical business decisions.
But even for smaller teams, it is crucial to be able to understand and manage how Brandwatch is being used and show that they are providing value across their organization.
Our updates this year help customers:
Here’s a rundown of everything that’s new in the last few months.
The new queries panel provides a single place to understand:
In addition, we have added functionality that lets you manage all your queries directly from the panel. You can now:
Even when you’re offline, we’re making it easier for you to keep track of your account usage in Brandwatch and ensure everything is running smoothly. These new alerts (for administrators of mention-based accounts) will be emailed to you if a query is created by someone in your account which looks like it will use up a lot of data.
Now, if someone accidentally saves a query with a mistake in it or that captures mentions around a high-volume topic, you can fix it before your allowance is seriously impacted.
Users panel
The new Users panel within Brandwatch Consumer Research Administration helps you understand:
To manage your teams, we’ve made it easy to:
We’re also adding new functionality to make collaborating on analysis and reporting easier in Brandwatch.
With this new functionality, you can share a dashboard with another user, and they will be able to make changes to that dashboard as if it were their own.
In analyst mode, users are limited to applying filters and changing mentions data. This might be preferable if you want to give people a higher level of access to explore a dashboard but prevent them from making any permanent changes.
To accompany this new edit mode, we’ve added a notification that you receive when another user has made changes to the dashboard you are currently viewing.
You can then reload the dashboard to see the new updates.
If you have already made changes to the dashboard yourself, you also have the option to save a copy of the dashboard currently on your screen, or to reload, discarding your changes and viewing the latest version.
It’s never been easier to manage projects and teams on Brandwatch, and we’re not done yet. Look out for more updates coming later this year!
If you’d like to learn more about how Brandwatch can help you embed digital consumer intelligence across your organization, book a meeting with one of our experts today.
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