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The definitive global ranking of the best brands on social. We analyzed 77 million social media posts around the biggest companies online. Where does your brand rank?

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Upcoming webinar: How to get value from Reddit data

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Blog

How Advanced is Your Company’s Social Media Program?

By Joakim NilssonFeb 11 2014

How to Navigate the Social Marketplace at the Speed of Light

By Ashley VerrillJan 8 2014

How Many Twitter Accounts Should a Brand Have?

By Gina HortonAug 20 2013

Commuters Take to Twitter to Vent Travel Frustrations

By Gina HortonAug 19 2013

Using Foursquare to Corner Your Market

By Diane Pierre-LouisJun 12 2013

Why Tying Up Data Will be the Next Social Revolution

By Steve RichardsApr 9 2013

How Brands Must Evolve from CRM to Social CRM

By Joakim NilssonMar 25 2013

Using Social Media Monitoring for the Financial Services Sector

By Joel WindelsFeb 18 2013

The Customer Service Race: Which Brands Respond Most on Twitter? (Infographic)

By Ashley VerrillJan 22 2013

Opinion: Social CRM Shouldn’t Replace Traditional Customer Service Channels

By Alan RaeJan 9 2013

Customer Service: The Good, The Bad & The Petty

By Joel WindelsJul 18 2012

Brands on Social Media: The Customer Service Report 2012

By Joel WindelsJul 17 2012

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